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FreshBooks vs QuickBooks Desktop Enterprise Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Category Leaders

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

17

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

4.2K

5

4

3

2

1

2.4K

1.4K

266

41

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

12.1K

6.3K

1.1K

188

150

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.
For a small company as myself the excellent invoice features has been very helpful and useful.
FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

Pros

User friendly design that is easy to learn and navigate, great for invoicing people as well as paying invoices, good organization of invoices and payments.
Quickbooks is the bread and butter of my business, it is the best accounting program I have used. I love that it continues to improve and allow more integration with apps and documentation programs.
The help on the team when getting this product was great, the features are honestly really great, I use it for payroll as well and it is really worth the cost.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

Submitting hours for the wrong week unintentionally can be frustrating because there is no way to reverse it without supervisor permissions.
The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer.
No recourse through customer service. Data is held hostage as leverage for stopping cancellation of unauthorized charges, ie: sure you can cancel but we're not sure what will happen to your data.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features107
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Attendance Tracking
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • BIM Modeling
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Bookkeeping Services Integration
  • Budget Tracking
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar Management
  • Cash Management
  • Cataloging/Categorization
  • Change Order Management
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commission Management
  • Committee Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Contractor Management
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Delivery Management
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Due Date Tracking
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • Electrical Estimating
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Enterprise Asset Management
  • Equipment Tracking
  • Estimating
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For Government
  • For Nonprofits
  • For Real Estate
  • For Schools
  • For Small Businesses
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HVAC Estimating
  • Higher Education
  • Historical Database
  • Hourly Billing
  • Incident Reporting
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • K-12
  • Label Printing
  • Manufacturing Inventory Management
  • Member Database
  • Membership Management
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Nonprofits
  • Offline Access
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • Overrun Reporting
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Permit Management
  • Plumbing Estimating
  • Point of Sale (POS)
  • Product Identification
  • Production Cost Tracking
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Synchronization
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Residential
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Spend Control
  • Spend Management
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Takeoff
  • Task Management
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction Management
  • Trip Logs
  • Vendor Management
  • Visual Analytics
  • Visual Assemblies
  • Volunteer Management
  • Warehouse Management
  • What-if Analysis
  • Total features209
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Attendance Tracking
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • BIM Modeling
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Bookkeeping Services Integration
  • Budget Tracking
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar Management
  • Cash Management
  • Cataloging/Categorization
  • Change Order Management
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commission Management
  • Committee Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Contractor Management
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Delivery Management
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Due Date Tracking
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • Electrical Estimating
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Enterprise Asset Management
  • Equipment Tracking
  • Estimating
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For Government
  • For Nonprofits
  • For Real Estate
  • For Schools
  • For Small Businesses
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HVAC Estimating
  • Higher Education
  • Historical Database
  • Hourly Billing
  • Incident Reporting
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • K-12
  • Label Printing
  • Manufacturing Inventory Management
  • Member Database
  • Membership Management
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Nonprofits
  • Offline Access
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • Overrun Reporting
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Permit Management
  • Plumbing Estimating
  • Point of Sale (POS)
  • Product Identification
  • Production Cost Tracking
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Synchronization
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Residential
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Spend Control
  • Spend Management
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Takeoff
  • Task Management
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction Management
  • Trip Logs
  • Vendor Management
  • Visual Analytics
  • Visual Assemblies
  • Volunteer Management
  • Warehouse Management
  • What-if Analysis

Integrations

  • Total integrations312
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations74
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

MB
AvatarImg

Marcy B.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Another great accounting software

Reviewed 6 years ago
Pros

Great software to create and send invoices and simplify communication with our accountants. Also, this program makes it very easy to manage expenses.

Cons

Probably the cost would be the biggest con. Also lacks enterprise-grade capacity. Have to enter invoices manually if importing from Quickbooks, etc.

AR
AvatarImg

Verified reviewer

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Good, solid alternative to Quickbooks for very small businesses

Reviewed 5 years ago
Pros

I actually really like the app and use it more frequently than the cloud based desktop version. It was also much more intuitive and easy to learn when I switched a few years ago from Quickbooks to Freshbook. It seems cleaner, more up-to-date, and especially on what the customer sees (invoices) - it all looks fresher and more modern than Quickbooks.

Cons

It does lack some of the features that are available through Quickbooks, but nothing that we really need for a very small business. However, knowing that it has fewer features, it does seem a little bit costly for what you get.

MB
AvatarImg

Marlon B.

Government Administration, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks cloud accounting

Reviewed 4 years ago

The good thing for this cloud accounting software is making your project more realistic for correcting errors for the previous workflow using the time tracking the activity of the first business yield.

Pros

Good software that accommodates small business enterprise.

Cons

Very intuitive software for small businesses.

AR
AvatarImg

Verified reviewer

Accounting, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks works for smaller freelancer style Business

Reviewed 5 years ago

Not the best small business Accounting software on the market, but not a fly by night organization either. For being new to the game compared to QB and Xero, has time to make improvements and catch up! :) B quality

Pros

Easy to use, price structure compared to Xero and QuickBooks was way better!!! I like how it runs in the cloud and not on a desktop. easy to use a laptop or an ipad with because it is cloud based.

Cons

Wasn't able to run all the reports that I would have liked that Quickbooks and Xero do, more extensive reports to compare business year to year....

Vendor response

Hey there, thanks for taking the time to share this review with us! FreshBooks is definitely a little different than other more traditional accounting softwares. FreshBooks is a single entry accounting software, so some of our features differ from other softwares. That being said, our team has been working hard to build new features and functionality into FreshBooks, including our recently added reports: General Ledger, Chart of Accounts and Trial Balance. All of the other reports in FreshBooks, including these, can be run for any date range needed. We're always happy to hear feedback so we can continue to improve, so thank you for your feedback! Please don't hesitate to reach out to us if there's anything we can assist with. ^DM

AC
AvatarImg

Amir C.

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Great competitor to Quickbooks!

Reviewed 5 years ago
Pros

Easy and intuitive! Freshbooks links well to other platform (similar to Quickbooks) There's also the option to use Zapier if Freshbooks doesn't have native link

Cons

The dashboard reporting is not as extensive as Quickbooks. I think Quickbooks still takes the cake for that.

AO
AvatarImg

Ashiel O.

Financial Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks review

Reviewed 6 years ago

This is a great cloud based accounting software tool that allows users to be more mobile than ever.

Pros

Great Mobility

Cons

Not very compatible with Quickbooks

NR
AvatarImg

Nancy R.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

FreshBooks logo

FreshBooks

Customer Support sank it for me

Reviewed 5 months ago

With improved customer support Freshbooks would be improved

Pros

Seems to be a good product. Easy transition from Quickbooks. Cost was better than quickbooks.

Cons

I had problems during the weekend and no customer support was available. My business was severely impacted

Vendor response

Hey Nancy, thank you for taking the time to share your review of FreshBooks. I have ensured that your feedback regarding weekend customer support has been raised to our team here. Should you have any additional feedback or anything you require assistance with, our Support Team is happy to help! You can find contact details in the Help page of your account or here: https://www.freshbooks.com/contact ^DM

TD
AvatarImg

Tia D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks is so intuitive and easy!

Reviewed 6 years ago

It is a great program for any business and it is completely and easily branded to your look and feel creating a great experience for your customers.

Pros

So easy and user-friendly

Cons

Not as robust as QuickBooks

kk
AvatarImg

kalaiselvan k.

Computer Software, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks Review

Reviewed 4 years ago

Overall, it is good and friendly accounting software for growing enterprise company.

Pros

Fresh book built with effective accounting features, which let the budding enterprises to have a strong financial integration with its customers. 1 month free trail helps to get started with Fresh book easily. Fresh book provides invoices in a very professional look but simple to analyze, it organizes transaction summary with different clients, tracks the expenses under specific heads. Fresh books help to accept Credit card payment in a secured gateway and which also process the payment quickly.

Cons

Inventory management can't be done, stays as a pressure for the business working with physical stocks. If Fresh Book does the forecasting or estimating the expenses of the projects from the previous record , it would be helpful to the users and let to have a idea about the upcoming financial requirements.

AR
AvatarImg

Verified reviewer

Construction,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Freshbooks allows quick and easy invoicing

Reviewed 6 years ago
Pros

I love the ease of use. Freshbooks has a positive spin on invoicing and making sure you get paid so you can continue on with your day.

Cons

I wish Freshbooks did more to compete with software such as Quickbooks. I had to migrate from Freshbooks to Quickbooks after my business grew.

RH
AvatarImg

Rufus H.

Construction, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

I would love it more if it did more.

Reviewed 7 years ago

So much more intuitive than Quickbooks. However because of the shortcomings with reports etc. I'm forced to use Quickbooks also. I wish the people at Freshbooks could teach Quickbooks how to make things user friendly.

Pros

Easy, intuitive, fast.

Cons

Limited capabilities.

RG
AvatarImg

Robert G.

Information Technology and Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Better and cheaper than Quickbooks!!

Reviewed a year ago

Love it switching all my companies over ASAP

Pros

Love that this software is better and cheaper than QuickBooks. We started with QuickBooks online getting charged 9.99 a month now its over $50

Cons

So far we have not found anything that we would consider a con.

AH
AvatarImg

Angelo H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Not Quite

Reviewed 6 years ago
Pros

I like the interface of the software. Freshbooks, as you can tell from the name, takes on Quickbooks... but it doesn't get very far. Not much to like when you've already used Quickbooks.

Cons

Freshbooks, as you can tell from the name, takes on Quickbooks... but it doesn't get very far. Not much to like when you've already used Quickbooks.

KW
AvatarImg

Kevin W.

Retail, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Almost perfect

Reviewed 5 years ago
Pros

Simple accounting for small businesses who don't need an enterprise-level SaS. Awesome platform and support was friendly / knowledgable.

Cons

Inventory management / tracking? Non existent unless you switch to their legacy version which will be gone soon. No point in having an accounting software if you can't track inventory!

ZD
AvatarImg

Zoe D.

Nonprofit Organization Management, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Better than QuickBooks...in some ways

Reviewed 4 years ago
Pros

Unlike QuickBooks, FreshBooks has a time-tracking feature.

Cons

The basic version of FreshBooks only allows the user to have a limited number of clients. One the other hand, QuickBooks does not limit the number of possible clients.

AvatarImg
AvatarImg

Alex W.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Solid alternative to Quickbooks

Reviewed 3 years ago

I started using Freshbooks after too many price increases with Quickbooks and its a good replacement thusfar.

Pros

For my business, its a more affordable option than quickbooks and offers similar functionality

Cons

Some of the interfaces aren't quite as good as quickbooks

AR
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Verified reviewer

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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FreshBooks

Good alternative to Quickbooks

Reviewed 4 years ago
Pros

More innovative and quicker to market with new integrations and functionality.

Cons

Freshbooks doesn't have the same level of adoption as Quickbooks.

MR
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Melvin R.

Computer Software, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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FreshBooks

Quickbooks replacement

Reviewed 5 years ago
Pros

It's easier to use the competing Quickbooks brand.

Cons

Still many bugs in the software that need to be fixed for reliability.

AR
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Verified reviewer

11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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FreshBooks

Low cost makes it a great alternative to QuickBooks but lacks important functionality

Reviewed 5 years ago

Easy to use and easy to learn. Good for someome who has little knowledge of record keeping and book keeping. Great for mobile businesses or people on the go.

Pros

This software is very easy to use and can be picked up by anybody, even with very little knowledge about bookkeeping. The ability to take pictures of receipts is helpful and it is easy to do work on the go.

Cons

This software makes it difficult to do more complicated adjustments and does not have the same functionalities as QuickBooks. I don't like the layout as it is more like an app then accounting software and is different enough from QuickBooks that it can be difficult moving from QuickBooks to Freshbooks.

JF
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Jimmy F.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

More then just a tool for quotes

Reviewed 2 years ago

I love this tool way more then Quickbooks

Pros

That I can create an estimate, receive paiements and follow my expenses

Cons

I did not use to much of there features so I cant complains. I'm very satisfied with the one that I used

jm
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jose m.

Construction, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

Accounting Organizer

Reviewed 4 years ago

But the mobile aps are very user friendly!

Pros

I like it a little more than QuickBooks. Its easier for me to use when it comes to tax time.

Cons

Its is more expensive than quickbooks so that's a downfall for me.

TK
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Troy K.

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

Easy platform to use for bill pay and payment tracking

Reviewed a year ago

Freshbooks is a great way to pay recurring bills to vendors and services.

Pros

Easy to use interface. Easy bill payments. Easy recurring billing. Nice bill tracking.

Cons

Since FreshBooks is its own accounting platform, it doesn't integrate with QuickBooks (easily). That is understandable, of course, but my and most CPAs use QuickBooks, so using two platforms can be a pain.

AR
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Verified reviewer

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

Freshbooks is a fresh take on Quickbooks

Reviewed a year ago
Pros

Cost effective Features Comparable to Quickbooks, but cheaper Customer support

Cons

Receipt upload can use some work. It’s a nice feature, but it’s still a little buggy.

WM
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William M.

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks

Its perfect for intuitive accounting

Reviewed 5 years ago
Pros

provides unlimited access to your data and take billing to another level. It really cares about innovation as well.

Cons

it lacks some enterprise-grade capacity. There are minor bugs and glitches from time to time which slows down progress.

KG
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Kyle G.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks

Great cloud-based accounting software

Reviewed 5 years ago
Pros

Great cloud-based accounting software. For anyone who's got experience using a similar thing, you won't have problems here. It's pretty intuitive.

Cons

It doesn't have as robust of features as some of the Enterprise level accounting programs I've used in the past.

CM
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Caitlin M.

Consumer Services, self-employed

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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QuickBooks Desktop Enterprise

Lots of features but difficult to use

Reviewed 2 years ago

I was looking for something with more features than my previous software (Freshbooks) but I went back to Freshbooks because it is SO much easier to use.

Pros

It has tons of features and automatically imports sales. I also loved the ability to set rules for expense categoration.

Cons

Super confusing to use and easy to mess up. I made a mistake early on and was told by the PAID customer service option that it was impossible to fix.

YL
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Younghan L.

Market Research, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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QuickBooks Desktop Enterprise

Quick as its name

Reviewed 6 years ago

Quick access to materials

Pros

Quick access to materials. Less layers before reaching main content. Ease of access. Low disk space memory required. Faster processing than FreshBooks.

Cons

Relativley expensive. Relatively unknown features. Not supported by multiple platforms, especially foreign ones.

MA
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Matt A.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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QuickBooks Desktop Enterprise

I must-use for ant small business, but could be better

Reviewed 4 years ago

We switched from Freshbooks to Quickbooks a few years ago, and it has been a mixed experience.

Pros

Loved by small business accountants everywhere. Quickbooks Online also has many useful integrations.