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HR compliance—It's what we do best

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HR Hero Pricing, Features, Reviews and Alternatives

HR Hero product overview

What is HR Hero?

Looking for a way to simplify your HR compliance needs?

Key benefits of using HR Hero

Know the laws and when they change - Get expert legal analysis and easy-to-understand explanations of the state and federal laws that impact HR practices.

Streamline manual processes - Reduce the time it takes to manage administrative, planning, and document management tasks.

Access salary benchmarking data - Make informed payroll decisions with salary averages by industry, company size, geographic data, and job titles.

Upskill and equip your staff - Strengthen the performance and compliance of your organization with ongoing employee development and mandatory training.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Documentation
Live Online
Webinars
Videos

HR Hero pricing information

Value for money

4.3

/5

58

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

HR Hero features

Functionality

4.3

/5

58

Total features

14

2 categories

Most valued features by users

Reporting/Analytics
Compliance Management
Workflow Management
Customizable Reports
Document Management
Audit Management
Compliance Tracking
Customizable Templates

Functionality contenders

HR Hero users reviews

Overall Rating

4.3

/5

58

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.02/10
Rating distribution

5

4

3

2

1

30

20

5

3

0

Pros
I love using HR Hero for day to day resources such as templates, best practices and state compliance. It is so useful for comparing industry standards, business language and etiquette.
The quality of responses from Ask the Expert are completely credible and reliable. The customer service is excellent.
I like that I can look up various state legislation information and also some good best practice information on various topics within HR, all in one platform.
Cons
Sometimes it seems sluggish going from screen to screen.
Sometimes I feel it can be difficult to find sample policies or other items when doing a overall search.
There is a time lag when scrolling to different topics in the training tabl.

Overall rating contenders

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Karen H.

Financial Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Wealth of information

Reviewed 3 years ago
Pros

The ability to find information quickly- there is a very intuitive guide to pull state and federal laws and download into a chart format for what is applicable to your organization.

Cons

I have not come across anything in the system that I don't like. It is very thorough.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

CM
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Christina M.

Marketing and Advertising, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helps keeps us in compliance

Reviewed 3 years ago

As stated above, we are a multi-state employer and we implemented HR Hero to help us keep up with the myriad of laws and regulations governing our workplaces.

Pros

I really like the state by state chart builder feature. As a multi-state employer this allows me to keep up with changing laws in the various states and ensure we are compliant. The webinars and training are invaluable to me and my team. Their up to date content on COVID-19 has helped us navigate the pandemic in this unprecedented time, too.

Cons

Policy templates and documents would be a helpful addition to the handbook builder, but overall we can generally find the information and news we need to provide guidance to our leaders and our HR team.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

KL
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Kelly L.

Human Resources, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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HR Review

Reviewed 3 years ago

It can be hard to locate content through general searching. You will need to read quite a bit to receive the data points you require.

Pros

The reporting capability, the ability to pull mandates by state, knowing there is one resource that captures all of these details.

Cons

I would like to see more topics listed under the state report builder.

Vendor response

Hi Kelly, Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us at marketing@blr.com, so we can set up a time to connect.

AR
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Verified reviewer

Utilities, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product at an Excellent Price

Reviewed a year ago
Pros

HR Hero is like having an HR compliance guru in your pocket. It is a valuable resource, with comprehensive templates, articles and sample policies, all of which are customizable. The Handbook builder is intuitive and easy to use. We also subscribe to their Employment Law Letter for our state, and it is invaluable and a great tool to use to train supervisors!

Cons

I cannot think of anything! It is easy to use and has the information we need. I just love that it alerts us when a law has changed and our policy might need updating.

Vendor response

Hello HR Hero User, thank you for your response, it is highly valued. We will be sure to review the concerns you listed.

NA
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Nancy A.

Insurance, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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From ThinkHR to BLR

Reviewed 3 years ago

Credible, reliable, easy to use.

Pros

The State Law Chart Builder and FLSA Tools are invaluable. The quality of responses from Ask the Expert are completely credible and reliable. The customer service is excellent.

Cons

The training programs within the platform need to be updated. In fact, adding a library of on-line training to the portal would be a huge value.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

HR Hero FAQs

Q. What type of pricing plans does HR Hero offer?

HR Hero has the following pricing plans:
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of HR Hero?

HR Hero has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does HR Hero support?

HR Hero supports the following languages:
English, Spanish


Q. Does HR Hero offer an API?

No, HR Hero does not have an API available.


Q. What level of support does HR Hero offer?

HR Hero offers the following support options:
Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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