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MuniBilling
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based utility billing and property management software
Table of Contents
MuniBilling - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
MuniBilling overview
What is MuniBilling?
MuniBilling offers an all-in-one cloud solution for businesses of varying size and local governments that wish to add utility billing and property management. With features across two Standard and Enterprise setups, the latter adding professional services including dedicated engineer consultation, MuniBilling is centralized online to allow anytime, anywhere access and hourly data backups. Providers can start eBilling by batch sending statements via email as opposed to paper-based, with the ability to accept credit card or eCheck payments online. A customer portal gives customers self-service access to account usage information and billing histories, while integration with leading accounting software such as QuickBooks, Geographical Information Software (GIS) and property management systems aids smoother workflows.
In addition, MuniBilling offers integration with every meter system for taking readings automatically and more accurately than equivalent manual processes. A companion mobile meter reading application is also provided, accessible across internet-enabled phone and tablet devices as a browser-based app. Capable of accepting readings from any number of water, gas or electricity meters, users can sign into an account, search for a property and then send readings back to the system for updating in real time. Other important features include service order creation with automatic reminders, bill printing, customer management and contact modules, plus built-in data reporting for summarized or detailed analysis on every aspect of utility billing.
Key benefits of using MuniBilling
Starting price
per month
Alternatives
MuniBilling’s user interface
MuniBilling pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.5
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about MuniBilling?
Reviewers appreciate MuniBilling’s responsive and knowledgeable customer support, noting that the team is easy to reach and quick to resolve issues. They feel supported during transitions and daily use, and they value the dedication shown by staff in addressing questions and concerns. Some mention recent management changes and feature removals as drawbacks, but most find the support team reliable.
Users report that MuniBilling simplifies utility billing, making processes more efficient and organized. They find it user-friendly for managing complex rate structures and billing needs, and they say it is cost-effective for small agencies, though some mention higher pricing for specific features.
Select to learn more
Who uses MuniBilling?
Based on 54 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsMuniBilling's key features
Most critical features, based on insights from MuniBilling users:
All MuniBilling features
Features rating:
MuniBilling alternatives
MuniBilling pricing
Value for money rating:
Starting from
1200
Per month
User opinions about MuniBilling price and value
Value for money rating:
To see what individual users think of MuniBilling's price and value, check out the review snippets below.
Bryan C.
Utility Billing Specialist
Mark S.
Founder
MuniBilling integrations (4)
Top integrations
MuniBilling customer support
What do users say about MuniBilling customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of MuniBilling customer support.
Widespread user sentiment highlights fast, responsive, and knowledgeable customer support that resolves issues quickly.
A significant portion of users appreciate easy access to support via multiple channels and praise the professionalism of the team.
Support options
Training options
To see what individual users say about MuniBilling's customer support, check out the review snippets below.
“I get a person on the phone whenever I call, and have a dedicated Account Manager. If the rep isn't available the individual that answers the call is very capable of answering my questions or helping me with any issue. ”
Patricia N.
Office Manager
“I most appreciate and rely on the immediate excellent customer support each time I have a problem large or small. ”
Kathy D.
Office manager
“Any time an issue presents itself, the team at MuniBilling has been rather quick to resolve the issue timely. ”
Chris M.
Director, Systems & Training
MuniBilling FAQs
MuniBilling has the following pricing plans:
Starting from: $1200.00/month
Pricing model: Subscription
Q. Who are the typical users of MuniBilling?
MuniBilling has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does MuniBilling support?
MuniBilling supports the following languages:
English
Q. Does MuniBilling offer an API?
No, MuniBilling does not have an API available.
Q. What other apps does MuniBilling integrate with?
MuniBilling integrates with the following applications:
Quicken, Sage Accounting, QuickBooks Online Advanced
Q. What level of support does MuniBilling offer?
MuniBilling offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base








