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Square Point of Sale vs Acuity Scheduling Comparison

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Overview

Category Leaders

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts,...

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2.9K

5

4

3

2

1

2.1K

582

120

30

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

5.6K

5

4

3

2

1

4.5K

890

139

15

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The greatest benefit that came from this software, for me, is the ability to conduct business, specifically, complete a payment transaction, no matter where you are located.
Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Cons

If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.
The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Cash Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In/Out
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Device Enrollment
  • Discount Management
  • Document Management
  • Document Storage
  • Driver Scheduling
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Bakeries
  • For Barbershops
  • For Bars/Clubs
  • For Dance Studios
  • For Financial Institutions
  • For Liquor Stores
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Photography Studios
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Forms Management
  • Fraud Detection
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • K-12
  • Labor Cost Calculator
  • Layaway Management
  • Life Coaching
  • Loyalty Program
  • Maintenance Scheduling
  • Menu Builder
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • Offline Access
  • On Call Scheduling
  • Online Booking
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Order Entry
  • Order Management
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • QR Codes
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Security Management
  • Self Service Portal
  • Separate Checks
  • Single Provider Practice
  • Social Media Integration
  • Split Checks
  • Sport Coaching
  • Stock Management
  • Student Management
  • Task Management
  • Tax Calculation
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Tips Management
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • eCommerce Management
  • iCalendar Support
  • Total features123
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Cash Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In/Out
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Device Enrollment
  • Discount Management
  • Document Management
  • Document Storage
  • Driver Scheduling
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Bakeries
  • For Barbershops
  • For Bars/Clubs
  • For Dance Studios
  • For Financial Institutions
  • For Liquor Stores
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Photography Studios
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Forms Management
  • Fraud Detection
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • K-12
  • Labor Cost Calculator
  • Layaway Management
  • Life Coaching
  • Loyalty Program
  • Maintenance Scheduling
  • Menu Builder
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • Offline Access
  • On Call Scheduling
  • Online Booking
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Order Entry
  • Order Management
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • QR Codes
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Security Management
  • Self Service Portal
  • Separate Checks
  • Single Provider Practice
  • Social Media Integration
  • Split Checks
  • Sport Coaching
  • Stock Management
  • Student Management
  • Task Management
  • Tax Calculation
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Tips Management
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • eCommerce Management
  • iCalendar Support

Integrations

  • Total integrations104
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations131
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

BM
AvatarImg

Brandi M.

Cosmetics, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Boss on the Go!

Reviewed 7 months ago

Overall I would suggest that you try the free version first then upgrade as you go. Amazing and fun experience, esp. if working in a fast paced environment.

Pros

The cc scanner connects directly to your iPhone or Android charging port. Quick and easy scheduling as well as payments.

Cons

I have no complaints about the app nor software.

AvatarImg
AvatarImg

Thomas F.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

The best Point of Sale software I have ever used!

Reviewed 6 years ago

I can now take credit card payments, have a loyalty program, gain new clients, schedule appointments and much more.

Pros

This software is super easy to use! From adding inventory to selling your products everything is done with just a couple of clicks. Compared to the competition there is more features and most importantly lower transaction fees with Square. If you ever have an issue, customer service is available very quickly! I highly recommend this to everyone who is starting out with a new company or is tired of their current POS system.

Cons

I currently like everything about this software. A couple months ago I would have said I wanted more features to those who are self employed. However, this was fixed with them adding loyalty programs and scheduling.

CL
AvatarImg

Cheyenne L.

Automotive, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Good POS system for anyone to begin card processing

Reviewed 2 years ago
Pros

It's all app based which is very easily accessible for anyone handling the system.

Cons

There should be some sort of system for recurring payments or automatic payment scheduling. The fees seem high also, especially for manual card entry considering most new phones do not have aux jacks to plug the reader into.

RN
AvatarImg

Robert N.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Easy to use and business friendly!

Reviewed 7 years ago

Great system. I would definitely recommend it if you are starting a business as there are no monthly fees, you can track your inventory, use it for scheduling and do a whole lot of things in general with it.

Pros

Super easy to use, business friendly software and many different methods/tools for integration of other services including scheduling, gift cards, and more. Easy to use to track inventory also. Easy to understand financials.

Cons

The percentage they charge per transaction is reasonable but slightly more than other services I have encountered.

KA
AvatarImg

Kelly A.

Arts and Crafts, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Impressed by all it has to offer

Reviewed 7 years ago

Ease of use, surprise partner sites that have great free offers.

Pros

It has a lot more to offer than you might realize! The fact that you can put your products in for quicker sales is a bonus for selling crafts at festivals. It has a lot to offer other business as well. The idea that I could use it for scheduling appointments with clients, making my own forms with their partner sites was an eye opener.

Cons

I haven't found anything I don't like yet. If I have to choose something I guess it would be the permissions I have to grant it on my mobile devices.

JH
AvatarImg

Julie H.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square POS outperforms all others

Reviewed 4 years ago

We are now able to stay on top of our business because of the Square POS. It tracks our sales by categories, by the hour, it allows comparisons to previous sales by the day, week, month, and year. We can see what trends there are in products and plan accordingly. We can monitor sales while we are away, which really helps us manage employees and scheduling so much more efficiently.

Pros

I cannot say enough good things about Square POS. We switched to Square POS several months ago, and it has changed so many aspects of our business! We now know exactly what's going on!

Cons

I am 100% happy with Square. We had minor blips the first week, but it was smooth sailing after that.

HG
AvatarImg

Heidi G.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

User Friendly!

Reviewed 5 years ago

Overall, I really enjoy using Square. It has been my payment processor from the beginning when I was a sole proprietor and I still use it as a small business owner with employees.

Pros

Square Point of Sale makes taking my business on the go super easy. I use it when I go to events as well as in the office. The best part is when I am at events that do not have WiFi I don't need to stress because Square offers an offline mode which allows me to take payment without internet access. The payments simply get processed as soon as I hook up to the internet.

Cons

If I could change anything about Square it would be to integrate several of their services for one price. Currently there is a cost for employee tracking as we as for scheduling and other services. As a business owner I like to keep things as simple as possible so it would be nice to have a package deal where I could choose all the services I want to use and have it available for one low cost.

BH
AvatarImg

Barry H.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Easy, convenient, and incredible!

Reviewed 6 years ago

Square has been a great experience to use and I will continue to use it for years to come. The ability to send text confirmations to customers and an email to the client simultaneously has increased my business tenfold! Easy to use and easy to access features make running business simple and easy for not only myself but my workers as well. It is HIPAA compliant and works great for any and all business models. Put simply this is a solid 10/10 software!

Pros

Square POS has been the most helpful feature for my small business. I have used Square on a daily basis for about a year and am still blown away by the features. Square links easily with any type of smartphone and the easy to use website makes handling the day to day business routine a breeze. Features include an appointment calendar, online booking, sales tracking, item tracking, payments, and much more!

Cons

The only downside I personally have experienced with this software is that Square does not do tiered pricing. For my business, I have a tiered cost for service (I.E. Tier 1 equals $, Tier 2 equals $$, Tier 3 equals $$$). This makes it difficult for online booking services and scheduling appointments. Luckily, you can put in discounted rates to help make the price accurate which is easy to setup but can effect your end of year outlook if you use Square alone to follow your income.

SB
AvatarImg

Shannon B.

Retail, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Excellent POS Software

Reviewed 4 years ago

My overall experience with Square POS is amazing. I have recommended this app to so many people. I’ve known about this product since it’s beginning back when you could get a card reader for free on the mail. This app has always been a saving grace for me. Honestly I will never use any other POS.

Pros

This software is so EASY to use. Literally it’s a no brainer. I have used this app in conjunction with StylieOne which was an appointment scheduling app and it made collecting payments from my clients so simple. I love the sales and transaction reports that I have access to because it makes my life easier come tax time. Also this app sends you daily sales reports to your email. The equipment to use with the app is inexpensive.

Cons

There aren’t any cons to the service. Honestly it’s a great service all around. I can’t see how anyone would be disappointed.

KV
AvatarImg

Kristine V.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square pos worth every bit of “high processing fees”

Reviewed a year ago

We couldn’t run our business with out it. It has been a very straight forward process. Clear expectation, clear help when needed, company is always accepting new feature requests. Love it.

Pros

Square pos integrates with SO many other apps/programs. Streamlining and ease of use is what makes it stand out so much from every other processing program. A lot of people complain about the high processing fees, but it is worth its weight in gold when running a business. Our square account connects with our scheduling, waivers, inventory, marketing, social media, accounting software, and so much more. It is literally the center of our applications/programs. We could not run our business without it.

Cons

I can’t complain about much. I do wish there was a customer service phone number. BUT they are on top of it when you message them and they know their stuff. There’s a few other minor changes with filters and integrating the items between square and square online store that I wish were better. But they’re working on it.

AvatarImg
AvatarImg

Marc S.

Photography, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square Rocks it!

Reviewed 5 years ago

Such a comprehensive system. I love it and look forward to what they will do next. I’m a fan and it really makes running my business so much smoother than before. I love their gift card options too. It’s just all around an awesome tool that every small business owner should take a strong look at.

Pros

What is there not to love about Square?! It’s provides a great entry way to taking credit card payments. I have relied on Square for over 5 years and I can’t imagine doing business any other way. The options for hardware are great and super affordable. They also look great which is awesome because I always want to show professionalism when I’m out. The addition is scheduling has been UHHHHMAZING! Like I have been waiting on this forever. I can set my calendar with my availability and clients can book right then including making a payment. wow!!!

Cons

The percentage fees are a bit high but taking credit cards is essential so I guess it is what it is. I have explored other options but none are worth switching to at this point.

ML
AvatarImg

Mike L.

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Client Booking System

Reviewed 4 years ago
Pros

Ease of use, setup, apperance and functionality.

Cons

Point of sale and unable to integrate with Hubspot.

BD
AvatarImg

Brandon D.

Retail, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Being able to add my own services and products

Reviewed 4 years ago

I really like the program it’s easy to use user-friendly my clients can use it easily just an overall easy product.

Pros

Being able to add my own services and products

Cons

I wish the whole program was free including purchasing in point-of-sale

TJ
AvatarImg

Tyka J.

Management Consulting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great start point

Reviewed 4 years ago
Pros

Schedule looked booked; e-mail reminders & e-mail confirmations about scheduled sessions; intake forms on hand; coupon codes; customizable & direct links

Cons

Only two forms of payment platforms (square & stripe)

AD
AvatarImg

Alex D.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great software

Reviewed 4 years ago
Pros

Ease of use. Compared to other softwares, scheduling is easy for clients and personnel. It also integrates well with different website builders.

Cons

I wish there was some sort of discount for syncing with square. Since square owns acuity you’d think they would make the website integration a bit easier.

SY
AvatarImg

Sally Y.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Easy to use and perfect for my needs

Reviewed 3 years ago
Pros

As a sole trader trying to start my own business, Acuity has really helped me organise bookings and save time trying to tee up times with clients. Pricing is also very competitive compared to other similar products.

Cons

Have had issues integrating with social pages as well as syncing with Square. Still trying to resolve a Square integration issue.

vs
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victoria s.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Acuity Scheduling

not suitable for multi functional use

Reviewed 2 years ago

very difficult to configure so I didn't keep it

Pros

that it links with my square space website

Cons

I couldn't find a way show classes and appointments like the team up app does

JB
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Jenneel B.

Consumer Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Acuity Scheduling

It’s great for now

Reviewed 3 years ago
Pros

Easy to link to my square space account

Cons

I have to be on a computer to have access to every feature

NC
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Nyamekye C.

Photography, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Acuity Scheduling

Good but needs a few tweaks

Reviewed 4 years ago
Pros

The ease of use and the fact it connect well with square and squarespace is a massive plus.

Cons

The availability calendar is a bit confusing and limited.

AR
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Allison R.

Photography, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Acuity Scheduling

Learning

Reviewed 5 years ago

A bit frustrating at first but gets better as I learn it

Pros

Ability to have multiple calendars for different appointment types

Cons

Does not work with Canadian Square clients via the app

OS
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Orit S.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Excellent website

Reviewed 5 years ago
Pros

Easy to use and setup overall, good to use with square space

Cons

I would like to send a direct text to client (not a a scheduled time) as reminder and option is not available. Also I would like to see an option for taking a dollar amount for certain appointments before booking and other appointments having different options

AN
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Annie N.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acuity Scheduling

Easy to use scheduling platform

Reviewed 5 years ago

It is an easy scheduling program that integrates well into square space.

Pros

It is user friendly and easy to navigate.

Cons

The base model still uses their tag on the site that you use it.

Dc
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Danielle c.

Cosmetics, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acuity Scheduling

Switched from Square to Acuity

Reviewed 4 years ago

Im expanding and it allows me to do that

Pros

Love that you can add different schedules ,pricing, and timing for each employee

Cons

The fonts are outdated and it doesnt look as clean as Square

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Dr. Chris K.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Couldn't ask for more

Reviewed 5 years ago

Online scheduling with different appointment types and integrated payments with my square account.

Pros

I love the payment integration to keep new clients coming in. We had a no show issue before integrating the payment portion. It also can put clients into a google doc so we can track new people and follow up with them. Patients always like to pick their own appointment and this was an easy way to get that going.

Cons

I couldn't really find a negative in this software. Works great!

BR
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Brittany R.

Individual & Family Services, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Smooth sailing

Reviewed 4 years ago

I love it so far I’ve tried Booksy, square, books by biz, and none of those are smooth sailng like acuity. Most def recommend.

Pros

I love the easy set up and navigation. There’s no confusion or anything when I add more times or blocks or services and I love it. $15 monthly rate is a fair amount as well.

Cons

There’s nothing I can think of at this point.

LN
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Lydiah N.

Higher Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Super-duper scheduling tool

Reviewed 9 months ago

Acuity scheduling is a real life hack that every student need. It helps schedule for every class, CATs, Presentations, Groupmeetings and even exam in link with your Google calendar . It has helped me attend to each of the above which actually led to me being crowned as the holistic scholar of the year 2022 because Iam able to balance school work, co-curricular activities and life with the help of Acuity scheduling. And if it worked for me then it can work for you if you try it.

Pros

What I like most about Acuity scheduling is that first of all it meets all my scheduling need as a student. It was also quite pocket friendly to acquire it. And getting it up and running is a simple task because there is alot of information available online and YouTube that will help you configure it in minutes. It's marvelous UI is makes it easy to use and works extremely well in scheduling each and every engagements and then automate follow up. It also allows me to add any appointment or rather task faster to my Google calendar. Another feature I have found a bonus to me is automation of payments done and paid. On overall it is an excellent tool that helped me account for my time and ensure I spend it productively

Cons

At this point of my usage Iam unable to point fingers on any negative thing about it .

ed
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eleni d.

Design, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Acuity Scheduling

Free trial review

Reviewed 5 years ago
Pros

It sinks into my website with square space and I like the calendar option.

Cons

I bit difficult to set up scheduling for me. I would like more scheduling bracket and spacing options.

MC
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Melaida C.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acuity Scheduling

I Love this Program!

Reviewed 2 years ago

I really love this program!

Pros

This software is perfect for my business!

Cons

After some help from Square I can now use the program with ease.

MC
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Madyson C.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

BEST YET

Reviewed 4 years ago
Pros

I have used many booking services & this one has to be one of the best. Easy booking. Availability shown easily. Blocking clients. & square integration!

Cons

Clients sometimes get confused, but after using it once or twice it is easy to work with.

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Christina M.

Marketing and Advertising, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acuity Scheduling

Great for organizing your service packages

Reviewed 7 years ago

I came across this on a website as a customer who used it to arrange their packages online. As a business that has several packages at different price points, I wanted something that I could use with Square. So far Acuity is the best find. I tried installing 'free' plug-ins on WordPress, and I looked for things at a cheaper price point (and found some at a higher price point). I think as a small business,...

Pros

Easy to use, easy to figure out for a first-timer, easy to embed as a designer, (skip the plug-in for WordPress and use the iframe embed that the site gives you), and the price point is lower than most and offers an easier system to use

Cons

There is a lot of 'repeat' and triple checking things on the site. For example, figuring out HOW to create and organize your package requires you to visit several pages and create several 'pieces' to create the 'whole'. Once it's done, it looks great. However, it's a little tedious trying to get it right.

DW
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Dionne W.

Individual & Family Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Awesome!

Reviewed 6 years ago

I left Square Scheduling and now im happy to begin my journey with Aquity !

Pros

I like the fact that you can add pictures

Cons

Can't think of anything ..the software is loaded with features.

QT
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Qiana T.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Very user friendly scheduling app

Reviewed a month ago

Very good overall and I’m happy continuing to use it

Pros

It’s easy to navigate UI, customizable appointment email and text.

Cons

It easily integrates with square, but lacks some functionality like adding a tip or discount

SJ
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Samantha J.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Best part of my business

Reviewed 5 years ago

I definitely see myself using this system for years to come.

Pros

Everything is incredibly user friendly. There is a tutorial upon setting up your account that makes sure you know everything they offer and how to use every feature. Being able to link Acuity to my social media is a huge plus. I can customize my booking page and add my services with ease. I love absolutely everything this system has to offer

Cons

It is so hard to find cons for this system. However, more options of payment systems such as square, stripe, and PayPal might be beneficial.

AD
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Alicia D.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money