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Square Point of Sale vs Lightspeed Retail Comparison (2026)

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Good recommendations?

Square Point of Sale

Lightspeed Retail

Overview

Square Point of Sale is the customizable point-of-sale system built for businesses of all shapes and sizes.

Lightspeed is a unified point of sale and payments platform designed for retail, restaurant, and golf course businesses. The software offers inventory management, omnichannel sales capabilities, real-time reporting, and integrated payment processing. It includes features such as cloud-based operations, API connectivity for third-party integrations, wholesale buying tools, and multilocation support for businesses operating across multiple sites.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

109

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

2.2K

615

130

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.0

976

585

160

124

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“I can use it to check people out, keep people engaged and communicating, process payments professionally and easily and the website was a big bonus!”

Shawn H.

Lead Therapist, Owner

“It offers a debit card tied to the account, that allows me to have instant access to funds, and if I use the transfer option, it takes one day to reach my bank account, or instant for another fee.”

Chris L.

Operations

“Square Point of Sale is highly effective for a music and content-based business that sells lessons or services, as it makes in-person and online payments simple and fast.”

Michael Z.

Owner

Pros

“A sudden "policy change" and now we're getting a additional $400 per month charge on top of our subscription fee until we switch to their merchant card service. ”

Matt C.

Pres

“I also had to get a separate plugin (from a 3rd-party) in order to fully get my POS and website to sync.”

Carleton T.

Admin

“It’s gives you a report graph to compair sales in whatever period or in categories.”

Amile B.

Administrator

Cons

“The setup process was confusing as it required an another app epically if you were using the lighting reader and a verification process, as well as linking your bank accounts and test transactions.”

Absana P.

Tier III Technician

“This situation caused real damage to my life. That $1,447 was reserved for something extremely important with a strict deadline attached to it. Because I did not receive the money in time, I am now facing serious financial consequences and problems with institutions that were expecting that payment.”

Javier S.

Event planner

“We use the app and rely on the nearby wi-Fi, so if we do not get a good solid connection, we are unable to process payments.”

Jacqueline D.

Mission Coordinator

Cons

“After explaining the situation and providing written proof of what had been promised to me, [sensitive content hidden] assured me that the fee would be credited back to my account and that it wouldn’t be charged again until the end of my subscription term in May. If we don’t sign up with them for credit card processing before May, they will continue to charge us $ 930 per month for not processing with them. While the issue was eventually resolved as far as crediting us the $ 930, (after significant delays and frustration), the experience left a bad taste.”

Giuliana F.

co owner

“I’m now out over $2,000 for IT fees, paying more than $300 per month for a service that wasn’t what I was promised, and I’m now looking for a new POS system, because we do not want to process with them because of the bad reputation that they have with the credit card processing. ”

Giuliana F.

co owner

“Long wait time for customer support, and we were lied to by not being transparent about credit card fees for not processing with Lightspeed”

Giuliana F.

co owner