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Surpass
5
111
4
14
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Library automation system for public & corporate libraries
Table of Contents
Surpass - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Surpass overview
What is Surpass?
Surpass is a library automation software designed to help public, corporate, church, museum, and school libraries handle cataloging and circulation of books. The integrated patron management module enables administrators to import patron lists, create photo ID cards, and automatically send email reminders and payment overdue messages to users.
It offers an online public access catalog (OPAC), which allows members to search reading resources in real-time. The application lets users manage catalogs as per machine-readable cataloging (MARC) standards and scan international standard book number (ISBN) barcodes. Surpass also provides a self-service portal, which helps users check-in/out, renew library resources, and manage their accounts.
Surpass lets businesses personalize the OPAC interface using custom widgets, add book reviews, summaries, annotations, excerpts, table of contents, and author notes, and enhance search options. Other features include content management, an activity dashboard, automated notifications, inventory management, reporting, data import/export, custom fields, and more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Online Catalog
School Library
Instructions and Entries
Surpass’s user interface
Surpass pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Surpass?
Surpass has been easy to use, has great customer service, and offers a great value that fits within my organization's budget.
Select to learn more
Who uses Surpass?
Based on 128 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Surpass's key features
Most critical features, based on insights from Surpass users:
All Surpass features
Features rating:
Surpass alternatives
Surpass
Starting from
55
Per month
Simple Little Library System
Starting from
37
Per month
Follett Destiny Library Manager
Starting from
No pricing info
Mandarin
Starting from
500
Per year
Surpass pricing
Pricing plans
Pricing details:
User opinions about Surpass price and value
Value for money rating:
To see what individual users think of Surpass's price and value, check out the review snippets below.
Mia C.
Community Engagement Technician
Marjorie G.
Library Volunteer
Surpass integrations (5)
Integrations rated by users
We looked at 128 user reviews to identify which products are mentioned as Surpass integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
“QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.”
Andy B.
Operations Manager
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Other top integrations
Surpass customer support
What do users say about Surpass customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Surpass customer support.
A large number of users praise Surpass support for being quick, responsive, and consistently helpful with any issues or questions.
Widely noted by reviewers, the support team is knowledgeable, patient, and goes above and beyond to resolve problems.
Frequently reported by users, Surpass offers multiple contact options and immediate, personal assistance when needed.
Common user feedback highlights the friendly, approachable staff who provide professional, caring, and timely support.
Support options
Training options
To see what individual users say about Surpass's customer support, check out the review snippets below.
“The software did everything we needed and the customer service was quick and helpful. ”
Nancy K.
Purchasing Clerk
“Surpass has been easy to use, has great customer service, and offers a great value that fits within my organization's budget.”
Annika D.
Managing Librarian
