See pro's...same. One side plus, when implementing I was blessed with being able to work with the one and only customer executive (smartest guy I know)! Amazing...
Pros
This product was easy to stand up, deploy and is very cost effective. Transcepta is the perfect paring for a company that grows through acquisition, needs a technical footprint that includes automation and reduction of touchpoints when processing AP invoices. Transcepta has amazing customer service and caters to the business need. In addition, it's free to your supplier! Adoption for onboarding is absolutely a breeze as a result. No-brainer..
Cons
I wish that the product could be more easily deployed outside of the U.S. The big issue that I'm aware of is tax and the different tax requirements from country to country. We explored it's use and it was very expensive to use because of the tax hooks and customization around tax. It's less money to process rest of world invoices through my shared service team in India.
Rating breakdown
Likelihood to recommend: 10/10
We started off with Transcepta four years back in 2015 with just 17 core suppliers and basic functionality. We did a optimization project in 2017 to make Transcepta the only way US & Canada suppliers submit invoices - today 95% of our invoices come via Transcepta. It's no cost for suppliers to onboard and submit invoices - so they don't mind too. We use limited version of cloud match functionality - works for most situations - some scenarios unique to our company, we complement that with additional code on our integration side. We have struggled with adoption of Transcepta in our international sites - because Transcepta is English only and offers only US hours support, so if a supplier is stuck submitting the invoice or registering, we lose a day due to time zone difference and suppliers usually give up, and requires follow-up.
Pros
Easy of Use
support is responsive
No charge to Suppliers for submitting invoices
Cost Effective
Good Reporting
Great supplier onboarding support
Cons
Non US support hours limited
Mutli Language portal support missing
Rating breakdown
Likelihood to recommend: 8/10
Overall, a very good experience. The organization and support team is responsive. Will work with us on overall enhancements that will benefit our requirements.
Pros
Ease of use, Intuitive UI, standard integration via Oracle ERP
Cons
Need to enable logic for Blanket PO Releases. This is subject to each customer requirements, need to work with Transcepta on proposed solution for matching requirements.
Rating breakdown
Likelihood to recommend: 10/10
We initiated this program to increase the number of invoices received electronically to decrease the manual processing by accounts payable teammates. Our initial transition was 5 years ago and we increased our electronic submission by 15% at that time and continue to increase compliance by vendors.
Pros
The service provided by Transcepta has allowed us to initally transition a significant number of vendors to electronic invoice submission with minimal effort by my team.
Any issues identified are resolved within 24 hours.
Processing of invoices through the system occurs within 30 minutes of receipt by Transcepta allowing for real time processing of deliveries to our stores.
Cons
New vendor compliance with registering and usage of the service has not been automatic - but with new offerings by Transcepta we will be streamlining this registration process shortly.
Rating breakdown
Likelihood to recommend: 10/10
Pros
I like that the information is available in real time.
Cons
The software gives the illusion that when clicking on certain things, relevant information will display. In reality, irrelevant information is displayed instead. When I click on the number of invoices, I would expect to see a list of the actual invoices, not a "business card" for the companies that submitted invoices.
Rating breakdown
Likelihood to recommend: 5/10
Contact Transcepta for pricing information.
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Singapore (English)
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United Kingdom (English)