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Xero vs Hubdoc Comparison

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Overview

Category Leaders

Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory,...

Hubdoc automatically collects financial documents securely within the cloud, syncing data from invoices, receipts and statements...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

12

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

2.3K

5

4

3

2

1

1.3K

636

198

59

77

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.1

78

5

4

3

2

1

37

24

10

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.

Pros

They have a great fetching and integration program for documents. Their free training programs are great.
Being able to synchronize with Xero is awesome. I love being able to upload my business bills & receipts and have them publish to Xero tied in to the right vendors and accounts.
Overall this is a good entry level solution for automating the entry of your paperwork. As Xero include it with their standard subscriptions it is very cost effective.

Cons

There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.

Cons

Xero is a horrible company and Hubdoc has taken a dive with them. I left Xero accounting because of the poor customer service, and now I am looking for a new solution for Hubdoc.
There doesn't seem to be a way to delete duplicate contacts which clogs up the list. Occasionally, document uploads fail which can be a pain, but this seems to be fairly infrequent.
The sale taxes feature is broken for Quebec users. The half-tax rule for meals and entertainment simply does NOT work.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features173
  • "What If" Scenarios
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Asset Tracking
  • Audit Trail
  • Auto Extraction
  • Automated Quoting
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Billing Portal
  • Bookkeeping Services Integration
  • Budgeting/Forecasting
  • CPA Firms
  • Calendar Management
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Check Printing
  • Check Processing
  • Check Writing
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Cross Ledger Posting
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Import/Export
  • Direct Deposit
  • Discount Management
  • Document Extraction
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Email Management
  • Email Templates
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For CPA Firms
  • For Government
  • For Real Estate
  • For Religious Organizations
  • For Restaurants
  • For Schools
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • General Ledger
  • Hourly Billing
  • Image Extraction
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Kitting
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-State
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Overrun Reporting
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Price / Margin Management
  • Pricing Extraction
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Retail Inventory Management
  • Revenue Recognition
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Spend Management
  • Staff Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Trust Accounting
  • Vacation/Leave Tracking
  • Vendor Management
  • W-2 Preparation
  • Wage Garnishment
  • Warehouse Management
  • Total features19
  • "What If" Scenarios
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Asset Tracking
  • Audit Trail
  • Auto Extraction
  • Automated Quoting
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Billing Portal
  • Bookkeeping Services Integration
  • Budgeting/Forecasting
  • CPA Firms
  • Calendar Management
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Check Printing
  • Check Processing
  • Check Writing
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Cross Ledger Posting
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Import/Export
  • Direct Deposit
  • Discount Management
  • Document Extraction
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Email Management
  • Email Templates
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For CPA Firms
  • For Government
  • For Real Estate
  • For Religious Organizations
  • For Restaurants
  • For Schools
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • General Ledger
  • Hourly Billing
  • Image Extraction
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Kitting
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-State
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Overrun Reporting
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Price / Margin Management
  • Pricing Extraction
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Retail Inventory Management
  • Revenue Recognition
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Spend Management
  • Staff Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Trust Accounting
  • Vacation/Leave Tracking
  • Vendor Management
  • W-2 Preparation
  • Wage Garnishment
  • Warehouse Management

Integrations

  • Total integrations1239
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations10
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

SB
AvatarImg

Sue B.

Farming, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

Xero - this is a great product !!

Reviewed 2 months ago

The training which Xero provides is really good and helpful.

Pros

Love how easy it is to use hubdoc to load all your invoices, process them and then pay the invoices.

Cons

Trying to split an invoice across three different farms for payment - if the GST is not rounding accurately it will not process.

fk
AvatarImg

fionnbarr k.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Xero logo

Xero

Xero for small business

Reviewed 2 years ago

Coming from a "Debits and Credits" background Xero is v difficult to use. However the automation on the purchases side is making us stick with it. On the Sales side it would be useless for us if not for the integration with our POS, from where all our reports come from, Xeros in built ones being so lacking

Pros

Automation on the billing side in conjunction with HubDoc and Expenses is the most powerful feature for us of Xero

Cons

The lack of bank feeds post Brexit is ridiculous. General Ledger difficult to manipulate. Reporting woeful

MS
AvatarImg

Martin S.

Nonprofit Organization Management, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Xero logo

Xero

Complete all in one account tool for your business

Reviewed a month ago

Xero is a cloud-based bookkeeping programming item that lets entrepreneurs deal with their funds from any place and incorporate with more than 1,000 applications.

Pros

All this cloud-based bookkeeping programming upholds limitless clients on its membership plans.All plans incorporate fundamental stock administration.Computerized bill and receipt catch through Hubdoc.

Cons

No live telephone support.There are invoices and bills limits with the cheapest plan

JP
AvatarImg

John P.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Xero logo

Xero

Pleased I jumped to Xero

Reviewed 3 years ago

It took a while to get used to it after using Sage for 30 years but I'm so glad I jumped ship. It does far more by way of integration, especially now since their collaboration with Hubdoc

Pros

I like the integration and automatic information sharing between bank accounts and on line services from bank and xero

Cons

I often get rejections from payroll and pension provider. I simply can't fix it. I've asked for support but get no meaningful responses.

KM
AvatarImg

Khurram M.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Xero logo

Xero

XERO review

Reviewed 2 years ago

Once you spend some time, it becomes easy to use, the interface is pretty colorful as well with different colored Favicons for different modules.

Pros

It offers the most features and integrations including a free Hubdoc account. For partners, it also has Xero Ledger and Xero Cashbook plans which are even cheaper for clients with limited requirements.

Cons

Before starting to use the software, you have to dedicate some time to understand its workflows as they are quite unique from other accounting software

AvatarImg
AvatarImg

Andrew C.

Verified reviewer

Accounting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

Xero is the One

Reviewed a year ago

I am very satisfied to be building my practice on Xero. They have a good product with a good company behind it. They seem to really care about their advisors and see them as key to their business model. They have a great community and great support.

Pros

What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.

Cons

I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.

MB
AvatarImg

Mitchell B.

Investment Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

The BEST Small Business Accounting Platform

Reviewed a month ago

Having used Xero since 2013, I am yet to find a better product. The software and the overall company have never missed a beat. They are continually adding features (see Hubdoc integration, transparent, have competitive pricing, and connect accountants with business (refer to Xerocon events).

Pros

Xero has everything for startup companies and small businesses. Their software is 10 out 10 on user interface. It was born in the cloud and continues to exceed Quickbooks by a long shot. Most everything Quickbooks has added to its software in the past 10 years, is because Xero did it first.

Cons

The software does not have a tax add-on when compared to Quickbooks (Intuit). They are plenty of integrations to solve this issue but it would be nice to have. Integrating bill payment is more difficult compared to Quickbooks as well.

CD
AvatarImg

Craig D.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Xero logo

Xero

I can't wait for it to be finished!

Reviewed 2 years ago

It's a lot of money to get setup with a certified consultant. Very few consultants available in Canada. When we did find one she was great but she bills you for every second she works. As in not any free advice. My lawyer is easier to work with.

Pros

As a former quickbooks user of about 20 years, it was a big deal to switch platforms. At first glance it looked like it would do everything we wanted. I loved the price point, the interface and relative ease of use. The multi currency was great as was the ability to integrate with Stripe. You make a lot of compromises to save on the huge monthly cost of quickbooks but there are workarounds.

Cons

There are so many things that are just common/must have's for any business. Things like progressive billing, job costing and even the ability to make your own journal entries are missing. We had to hire a consultant and spend around $800 just to get it to add purchases easier to the mix with HubDoc. You see job costing catagories at the invoice level but not software or 3rd party app to back it...

dw
AvatarImg

denise w.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Hubdoc logo

Hubdoc

Recently purchased by Xero

Reviewed 3 years ago

Mostly positive. It is pricey but now included in the monthly cost of Xero

Pros

Fetching of popular bank statements and accounts is great - saves much time. The auto organization is also good if a bit confusing for new users

Cons

Xero just purchased this company which makes me leery of using it as a QBO user. I am considering moving to Xero now...

KW
AvatarImg

Kim W.

Wholesale, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubdoc logo

Hubdoc

Free add on to Xero

Reviewed 3 months ago

Incredibly easy to use, all invoices are stored and exported easily as draft in Xero. Search function is great and it flags duplicates.

Pros

This product is available for free with Xero, this is great for assisting your company to go paperless

Cons

Some gl codes from Xero will not work when entering in Hubdoc, so save as draft then update in Xero which can be frustrating.

AvatarImg
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Andrew B.

Verified reviewer

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubdoc logo

Hubdoc

Automated Bookkeeping... Almost

Reviewed 4 years ago

Generally happy with the product and I recommend it to my clients

Pros

Ease of sending invoices / receipts via multiple options. Fetching of bank and supplier statements. Fetches bank statements in .csv which is great for manual importing into Xero Ledger. Fast and helpful tech support.

Cons

Usually needs some user input to push transactions to Xero correctly.

TL
AvatarImg

Tracy L.

Design, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubdoc logo

Hubdoc

I had no idea how much I needed this!

Reviewed 3 years ago

Before Hubdoc I was having to manually create bills and upload & attach receipts in Xero. It wasn't bad, but Hubdoc saves several steps in the process. The OCR works great, too, and it recognizes my repeating monthly invoices and files them under the correct vendor. Truly a great timesaver.

Pros

Being able to synchronize with Xero is awesome. I love being able to upload my business bills & receipts and have them publish to Xero tied in to the right vendors and accounts.

Cons

I have yet to discover anything I don't like about using Hubdoc. It's fast, simple, and secure. No complaints.

DJ
AvatarImg

Daniel J.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubdoc logo

Hubdoc

Excellent software for capturing data from documents

Reviewed 2 months ago

I love Hubdoc and find the value for money outstanding.

Pros

The data extraction and setting up rules to push the bills through to Xero automatically. Included in the price of Xero. Automatic storage of documents by name of suppliers. Notes added by the client attached to bills is also very useful.

Cons

Adding new accounts requires a dummy email address, which is strange. More complex bills need quite a lot of manual input, especially with CIS and multicurrency. Quite an outdated layout and feel.

TW
AvatarImg

Trent W.

Entertainment, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Hubdoc logo

Hubdoc

We only use it because it is free

Reviewed a month ago

Very poor

Pros

It syncs up with Xero easily helping us add documents to our accounting system

Cons

This software is horrible, the data extract is poor in comparison to Dext and it takes a long time to process. If it was not free and part of Xero, we would not use it. Xero could spend a little time and money on development to improve this to the same standard of Dext

XL
AvatarImg

Xy L.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hubdoc logo

Hubdoc

Conveniently captures data for accounting software

Reviewed 7 months ago
Pros

- Syncs well with Xero - Provided FOC with Xero - Easy way for us to provide information to our bookkeeper/accountant - Can just take a photo and send the attachment to a Hubdoc email address and the document will be captured in the system

Cons

Once in a while, data is read incorrectly. But this is very easy to fix and not a big issue

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Johnny N.

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Hubdoc logo

Hubdoc

Xero took over, and the software died

Reviewed 2 years ago

Hubdoc is terrible and I wouldn't recommend them for anything. Xero is a horrible company and Hubdoc has taken a dive with them. I left Xero accounting because of the poor customer service, and now I am looking for a new solution for Hubdoc.

Pros

You can find all of your documents sent to Hubdoc

Cons

Where to start? Hubdoc used to be a very good problem. Since Xero.com purchased Hubdoc it has gone downhill. 1. I spend more time connecting to my vendors 2. Customer support is just as bad as Xero support 3. Publishing to your accounting software doesn't work 4. You waste more time just trying to use Hubdoc as design 5. It's been six months and they still have not fixed issues with the 15 tickets open

TK
AvatarImg

Travis K.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubdoc logo

Hubdoc

Perfect for getting all your receipts online

Reviewed 2 years ago

Hubdocs is a really great way to store information in a format that makes it easy to find. No more shoe boxes or receipts!

Pros

Great bit of software that is easy to use and easy to teach clients how to use. Keeps all my receipts organised and easy to track back to source documents.

Cons

I have nothing bad to say about this software. Xero now included it for free in their basic package.

MD
AvatarImg

Michael D.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Hubdoc logo

Hubdoc

HubDoc - Streamline Data Entry into Xero

Reviewed 2 years ago

Overall this is a good entry level solution for automating the entry of your paperwork. As Xero include it with their standard subscriptions it is very cost effective

Pros

The software integrates with Xero cloud accounting making it easy to get your invoices and receipts entered into your accounting records.

Cons

The setup is a little clunky when adding more users but once you have got your head around how to carry out the task it is fairly straight forward.

AS
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Adam S.

Telecommunications, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Hubdoc

Possibly the most mediocre product I've used in a while

Reviewed 2 years ago

Unimpressed - but mostly because it promises so much and is such a great concept poorly executed. Despite sending lots of detail to technical support including screenshots and example PDFs - they write back with demanding emails because they can't be bothered to get involved or answer a straightforward question. Really pants.

Pros

It's a simple interface but that's also it's biggest downfall because it's unintuitive.

Cons

It was slow and inconsistent. When it doesn't recognise something it doesn't tell you why, it just comes up with an icon. You can't copy and paste data from the PDF into the data fields. The integration with Xero is also pretty awful - you're expected to have a contact exist both in HubDoc and in Xero. The "automated" extraction of invoices literally only exists for a handful (maybe 12?) organisations.

BC
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Brian C.

Accounting, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hubdoc

Must have software for small businesses

Reviewed 5 years ago

If you're a small business or accounting firm, use this software to save time from downloading invoices and statements to finishing your bookkeeping.

Pros

Auto-fetches online statements and invoices, thus saving time Syncs invoices directly with QuickBooks Online and Xero, thus saving time Allows for tagging feature to easily find information in the future

Cons

Can't tag receipts/invoices/statements uploaded through email

KM
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Khurram M.

Accounting, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hubdoc

Hubdoc's review

Reviewed a year ago
Pros

It can be integrated with Xero as well as Quickbooks online which makes it the number one OCR solution for accountants and bookkeepers. It also offers a free partner account for accountants.

Cons

Sometimes it fails to recognize the receipts and shows an error message even though the receipt is from an existing supplier.

AR
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Anonymous Reviewer

Verified reviewer

Accounting, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hubdoc

A great addition to automated accounting workflow

Reviewed 5 years ago
Pros

Hubdoc, for me, functions best as an addon to Xero (or QBO) and Bill.com. I have bills forwarded from an email address into Hubdoc where I can code and push to the accounting software and bill.com. The biggest benefit is that the software automatically codes and stores invoices, based on rules or prior invoices. A simple sync pushes the bill to Xero with correct coding, along with a PDF. It also pushes to Bill.com to easily be paid. For the money, it is absolutely worth using.

Cons

There are a couple of minor issues that are not even worth mentioning here. Please note that I don't use the software to directly link with websites, since the selection is fairly limited. I push all documents to Hubdoc for processing.

KS
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Kyle S.

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
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Hubdoc

Game Changing

Reviewed 5 years ago
Pros

Aside from the auto fetching, OCR, the App, the support team and the configuration capabilities, my favorite feature is the ability to integrate transaction level receipts directly into bookkeeping software like QuickBooks Online or Xero. The ability to drill into an transaction and see the physical source document (in seconds) is an absolute game changer! I also love that they are Canadian company.

Cons

Sometimes the auto fetch connections go down, but the support team fixes the issue as fast as possible. I would also appreciate SAML based SSO in the future.

AB
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Alexandra B.

Restaurants, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hubdoc

I use HubDoc nearly daily to process invoices for my business.

Reviewed 5 years ago

Time Saving , Reduces Errors, Allows me to work remotely.

Pros

I love that I can access HubDoc wherever there is an internet connection and go through my invoices. The coding makes it so much easier and faster to get through a tedious task. I have integrated HubDoc with Xero and having both tools synced together means that I can handle 90% of the bookkeeping for my business remotely. I also really like that invoices are stored so that I can access then later and not worry about paper copies taking up space. The text recognition is pretty accurate and HubDoc learns as it goes - saving time and minimizing errors.

Cons

Sometimes HubDoc doesn't read certain fonts properly and contacts are recreated multiple times. There doesn't seem to be a way to delete duplicate contacts which clogs up the list. Occasionally, document uploads fail which can be a pain, but this seems to be fairly infrequent.