Xero vs Hubdoc Comparison

Love how easy it is to use hubdoc to load all your invoices, process them and then pay the invoices.

Trying to split an invoice across three different farms for payment - if the GST is not rounding accurately it will not process.

Automation on the billing side in conjunction with HubDoc and Expenses is the most powerful feature for us of Xero

The lack of bank feeds post Brexit is ridiculous. General Ledger difficult to manipulate. Reporting woeful

All this cloud-based bookkeeping programming upholds limitless clients on its membership plans.All plans incorporate fundamental stock administration.Computerized bill and receipt catch through Hubdoc.

No live telephone support.There are invoices and bills limits with the cheapest plan

I like the integration and automatic information sharing between bank accounts and on line services from bank and xero

I often get rejections from payroll and pension provider. I simply can't fix it. I've asked for support but get no meaningful responses.

It offers the most features and integrations including a free Hubdoc account. For partners, it also has Xero Ledger and Xero Cashbook plans which are even cheaper for clients with limited requirements.

Before starting to use the software, you have to dedicate some time to understand its workflows as they are quite unique from other accounting software

What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.

I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.

Xero has everything for startup companies and small businesses. Their software is 10 out 10 on user interface. It was born in the cloud and continues to exceed Quickbooks by a long shot. Most everything Quickbooks has added to its software in the past 10 years, is because Xero did it first.

The software does not have a tax add-on when compared to Quickbooks (Intuit). They are plenty of integrations to solve this issue but it would be nice to have. Integrating bill payment is more difficult compared to Quickbooks as well.

As a former quickbooks user of about 20 years, it was a big deal to switch platforms. At first glance it looked like it would do everything we wanted. I loved the price point, the interface and relative ease of use. The multi currency was great as was the ability to integrate with Stripe. You make a lot of compromises to save on the huge monthly cost of quickbooks but there are workarounds.

There are so many things that are just common/must have's for any business. Things like progressive billing, job costing and even the ability to make your own journal entries are missing. We had to hire a consultant and spend around $800 just to get it to add purchases easier to the mix with HubDoc. You see job costing catagories at the invoice level but not software or 3rd party app to back it...

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Fetching of popular bank statements and accounts is great - saves much time. The auto organization is also good if a bit confusing for new users

Xero just purchased this company which makes me leery of using it as a QBO user. I am considering moving to Xero now...

This product is available for free with Xero, this is great for assisting your company to go paperless

Some gl codes from Xero will not work when entering in Hubdoc, so save as draft then update in Xero which can be frustrating.

Ease of sending invoices / receipts via multiple options. Fetching of bank and supplier statements. Fetches bank statements in .csv which is great for manual importing into Xero Ledger. Fast and helpful tech support.

Usually needs some user input to push transactions to Xero correctly.

Being able to synchronize with Xero is awesome. I love being able to upload my business bills & receipts and have them publish to Xero tied in to the right vendors and accounts.

I have yet to discover anything I don't like about using Hubdoc. It's fast, simple, and secure. No complaints.

The data extraction and setting up rules to push the bills through to Xero automatically. Included in the price of Xero. Automatic storage of documents by name of suppliers. Notes added by the client attached to bills is also very useful.

Adding new accounts requires a dummy email address, which is strange. More complex bills need quite a lot of manual input, especially with CIS and multicurrency. Quite an outdated layout and feel.

It syncs up with Xero easily helping us add documents to our accounting system

This software is horrible, the data extract is poor in comparison to Dext and it takes a long time to process. If it was not free and part of Xero, we would not use it. Xero could spend a little time and money on development to improve this to the same standard of Dext

- Syncs well with Xero - Provided FOC with Xero - Easy way for us to provide information to our bookkeeper/accountant - Can just take a photo and send the attachment to a Hubdoc email address and the document will be captured in the system

Once in a while, data is read incorrectly. But this is very easy to fix and not a big issue

You can find all of your documents sent to Hubdoc

Where to start? Hubdoc used to be a very good problem. Since Xero.com purchased Hubdoc it has gone downhill. 1. I spend more time connecting to my vendors 2. Customer support is just as bad as Xero support 3. Publishing to your accounting software doesn't work 4. You waste more time just trying to use Hubdoc as design 5. It's been six months and they still have not fixed issues with the 15 tickets open

Great bit of software that is easy to use and easy to teach clients how to use. Keeps all my receipts organised and easy to track back to source documents.

I have nothing bad to say about this software. Xero now included it for free in their basic package.

The software integrates with Xero cloud accounting making it easy to get your invoices and receipts entered into your accounting records.

The setup is a little clunky when adding more users but once you have got your head around how to carry out the task it is fairly straight forward.

It's a simple interface but that's also it's biggest downfall because it's unintuitive.

It was slow and inconsistent. When it doesn't recognise something it doesn't tell you why, it just comes up with an icon. You can't copy and paste data from the PDF into the data fields. The integration with Xero is also pretty awful - you're expected to have a contact exist both in HubDoc and in Xero. The "automated" extraction of invoices literally only exists for a handful (maybe 12?) organisations.

Auto-fetches online statements and invoices, thus saving time Syncs invoices directly with QuickBooks Online and Xero, thus saving time Allows for tagging feature to easily find information in the future

Can't tag receipts/invoices/statements uploaded through email

It can be integrated with Xero as well as Quickbooks online which makes it the number one OCR solution for accountants and bookkeepers. It also offers a free partner account for accountants.

Sometimes it fails to recognize the receipts and shows an error message even though the receipt is from an existing supplier.

Hubdoc, for me, functions best as an addon to Xero (or QBO) and Bill.com. I have bills forwarded from an email address into Hubdoc where I can code and push to the accounting software and bill.com. The biggest benefit is that the software automatically codes and stores invoices, based on rules or prior invoices. A simple sync pushes the bill to Xero with correct coding, along with a PDF. It also pushes to Bill.com to easily be paid. For the money, it is absolutely worth using.

There are a couple of minor issues that are not even worth mentioning here. Please note that I don't use the software to directly link with websites, since the selection is fairly limited. I push all documents to Hubdoc for processing.

Aside from the auto fetching, OCR, the App, the support team and the configuration capabilities, my favorite feature is the ability to integrate transaction level receipts directly into bookkeeping software like QuickBooks Online or Xero. The ability to drill into an transaction and see the physical source document (in seconds) is an absolute game changer! I also love that they are Canadian company.

Sometimes the auto fetch connections go down, but the support team fixes the issue as fast as possible. I would also appreciate SAML based SSO in the future.

I love that I can access HubDoc wherever there is an internet connection and go through my invoices. The coding makes it so much easier and faster to get through a tedious task. I have integrated HubDoc with Xero and having both tools synced together means that I can handle 90% of the bookkeeping for my business remotely. I also really like that invoices are stored so that I can access then later and not worry about paper copies taking up space. The text recognition is pretty accurate and HubDoc learns as it goes - saving time and minimizing errors.

Sometimes HubDoc doesn't read certain fonts properly and contacts are recreated multiple times. There doesn't seem to be a way to delete duplicate contacts which clogs up the list. Occasionally, document uploads fail which can be a pain, but this seems to be fairly infrequent.