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Trust Accounting Apps Integrated with Microsoft Outlook

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CosmoLex logo
4.7
335

Web Based Legal Practice Management & Accounting Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from CosmoLex users   
+15
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
Centerbase logo
4.5
34

Manage and grow your firm - through a single platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.0
Pros and Cons from Centerbase users   
+13
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
Rocket Matter logo
4.4
200

Legal Practice Management & Time and Billing Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.1
    Customer support
    4.5
Pros and Cons from Rocket Matter users   
+15
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Tabs3 logo
4.7
182

Practice Management Software for Law Firms

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Tabs3 users   
+15
For me, the billing and reporting functions are great. Customer support is accessible, knowledgeable and a big help.
You have to do a reverse update to open and print old charges which is annoying when that info is needed. I print the bill each month so that I have the record handy.
Maintenance is awesome and worth every penny. Flexibility in use with other programs is absolutely flawless.
Somewhat uncomfortable with use for flat fees.
I have been using this software for over 15 years and I still love it. With every upgrade they have listened and thoughtfully made great upgrades.
It is very difficult to navigate and hard to learn if you are not trained well, and especially if you do not have significant bookkeeping experience.
They are very good about updating the software on a regular basis and listen to the users comments and requests for upgrades. I like that it integrates well with all of the modules of software.
He took the time to explain and show me what we need to do to correct the problem.
This billing software serves our purpose and does everything we need it to do. The customer support is outstanding.
This is a very good product for a small firm. User friendly and very easy to learn.
Easy to use and administer. Able to figure out how to accomplish what I need to do with the built-in help or through the online knowledge base.
The Price was reasonable and the software is stable and reliable.
It is comprehensive and integrates all areas of the law practice. The company (STI) is meticulous in producing bug-free software, and they are immediately responsive to all support questions.
Installation and use of Tabs3 have exceeded our expectations. Attys and staff quickly learned it and like the ability to see a graph of their hours daily.
The overall experience is been excellent especially the prompt response to support.
I've had a great experience with TABS, our firm has been using this software since 1993.
Support is exceptional and I appreciate the account managers you provide. They are very experienced and patient.
It is very user friendly and most always the information you need is quickly accessed, if not right at your fingertips.
For me, the billing and reporting functions are great. Customer support is accessible, knowledgeable and a big help.
You have to do a reverse update to open and print old charges which is annoying when that info is needed. I print the bill each month so that I have the record handy.
Maintenance is awesome and worth every penny. Flexibility in use with other programs is absolutely flawless.
Somewhat uncomfortable with use for flat fees.
I have been using this software for over 15 years and I still love it. With every upgrade they have listened and thoughtfully made great upgrades.
It is very difficult to navigate and hard to learn if you are not trained well, and especially if you do not have significant bookkeeping experience.
They are very good about updating the software on a regular basis and listen to the users comments and requests for upgrades. I like that it integrates well with all of the modules of software.
He took the time to explain and show me what we need to do to correct the problem.
This billing software serves our purpose and does everything we need it to do. The customer support is outstanding.
This is a very good product for a small firm. User friendly and very easy to learn.
Easy to use and administer. Able to figure out how to accomplish what I need to do with the built-in help or through the online knowledge base.
The Price was reasonable and the software is stable and reliable.
It is comprehensive and integrates all areas of the law practice. The company (STI) is meticulous in producing bug-free software, and they are immediately responsive to all support questions.
Installation and use of Tabs3 have exceeded our expectations. Attys and staff quickly learned it and like the ability to see a graph of their hours daily.
The overall experience is been excellent especially the prompt response to support.
I've had a great experience with TABS, our firm has been using this software since 1993.
Support is exceptional and I appreciate the account managers you provide. They are very experienced and patient.
It is very user friendly and most always the information you need is quickly accessed, if not right at your fingertips.
For me, the billing and reporting functions are great. Customer support is accessible, knowledgeable and a big help.
You have to do a reverse update to open and print old charges which is annoying when that info is needed. I print the bill each month so that I have the record handy.
Maintenance is awesome and worth every penny. Flexibility in use with other programs is absolutely flawless.
Somewhat uncomfortable with use for flat fees.
I have been using this software for over 15 years and I still love it. With every upgrade they have listened and thoughtfully made great upgrades.
It is very difficult to navigate and hard to learn if you are not trained well, and especially if you do not have significant bookkeeping experience.
They are very good about updating the software on a regular basis and listen to the users comments and requests for upgrades. I like that it integrates well with all of the modules of software.
He took the time to explain and show me what we need to do to correct the problem.
This billing software serves our purpose and does everything we need it to do. The customer support is outstanding.
This is a very good product for a small firm. User friendly and very easy to learn.
Easy to use and administer. Able to figure out how to accomplish what I need to do with the built-in help or through the online knowledge base.
The Price was reasonable and the software is stable and reliable.
It is comprehensive and integrates all areas of the law practice. The company (STI) is meticulous in producing bug-free software, and they are immediately responsive to all support questions.
Installation and use of Tabs3 have exceeded our expectations. Attys and staff quickly learned it and like the ability to see a graph of their hours daily.
The overall experience is been excellent especially the prompt response to support.
I've had a great experience with TABS, our firm has been using this software since 1993.
Support is exceptional and I appreciate the account managers you provide. They are very experienced and patient.
It is very user friendly and most always the information you need is quickly accessed, if not right at your fingertips.
PracticePanther Legal Software logo
4.7
503

Intuitive Cloud-based Law Practice Management Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.6
Pros and Cons from PracticePanther Legal Software users   
avatar
avatar
+15
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
MyCase logo
4.7
681

Practice More, Manage Less.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from MyCase users   
+15
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
Smokeball logo
4.8
249

Legal productivity software for small law firms.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Smokeball users   
avatar
avatar
+15
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
Bill4Time logo
4.8
188

Cloud-based time billing software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Bill4Time users   
+15
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.
CARET Legal logo
4.5
129

Legal software solution that creates space for what matters

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from CARET Legal users   
+15
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
AbacusLaw logo
3.9
374

Law practice management for future-focused firms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.6
    Ease of use
    3.7
    Features
    3.8
    Customer support
    4.0
Pros and Cons from AbacusLaw users   
avatar
+15
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
LEAP logo
4.0
263

The legal practice productivity solution for law firms.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    3.9
    Features
    3.9
    Customer support
    3.9
Pros and Cons from LEAP users   
avatar
+15
Its impressive user friendliness and visually simplistic feel brings the fun back to handling a case. We have found the system flawless since the going live around 15 months ago.
Does not work with Mac and use of parallel software required to run LEAP slows and damages Mac.
The customer support is fantastic. This was our first time using a case management software and we love that everything is all in one place.
Does not work easily for litigation or family law practice.
A good selection of reports that can be run to extract vital information for running your business. The integration with Xero accounting for the practice's own accounting is very good.
I have lost a lot of money and clients due to using Leap.
Overall, this has been a good product and the support team has been very responsive.
Some of its funcitons do not work on some computers. I have 2 up to date high spec Laptops that Leap have tried (but failed) get it to work properly on.
My next favorite attribute is that the software becomes more useful and powerful with every piece of information you fill out.
You will spend forever sending chat messages back and forth and nothing gets done. I have been attempting to get my billing out and I am having all sorts of problems.
My overall experience with Leap has been positive and all of the people I have worked with at Leap have been tremendously helpful.
The billing and reporting. Reporting is too limited and the billing process is very cumbersome.
The ease of use as an attorney - the ability to easily track time and have client information, emails and documents all in one place and available in the cloud has been a huge timesaver.
The software is limited to only exporting 100 files at a time so if you have a decent client file then you need to ring and ask Leap if they can export. The answer is that they can but for $4,000.
Leap team up with Xero accounting software, this is another multinational company which is very popular, easy to use & costs only £28p.m. Contact me on [SENSITIVE CONTENT] if you need to know more.
It did not integrate well with MS Outlook, MS Word, and Adobe Acrobat. It had multiple glitches, and the LEAP software deactivated features I used in MS Office and Adobe.
The software has even gotten better since we signed up so I like that they are always looking to make improvements.
This was our first time using a case management software and we love that everything is all in one place.
Its impressive user friendliness and visually simplistic feel brings the fun back to handling a case. We have found the system flawless since the going live around 15 months ago.
Does not work with Mac and use of parallel software required to run LEAP slows and damages Mac.
The customer support is fantastic. This was our first time using a case management software and we love that everything is all in one place.
Does not work easily for litigation or family law practice.
A good selection of reports that can be run to extract vital information for running your business. The integration with Xero accounting for the practice's own accounting is very good.
I have lost a lot of money and clients due to using Leap.
Overall, this has been a good product and the support team has been very responsive.
Some of its funcitons do not work on some computers. I have 2 up to date high spec Laptops that Leap have tried (but failed) get it to work properly on.
My next favorite attribute is that the software becomes more useful and powerful with every piece of information you fill out.
You will spend forever sending chat messages back and forth and nothing gets done. I have been attempting to get my billing out and I am having all sorts of problems.
My overall experience with Leap has been positive and all of the people I have worked with at Leap have been tremendously helpful.
The billing and reporting. Reporting is too limited and the billing process is very cumbersome.
The ease of use as an attorney - the ability to easily track time and have client information, emails and documents all in one place and available in the cloud has been a huge timesaver.
The software is limited to only exporting 100 files at a time so if you have a decent client file then you need to ring and ask Leap if they can export. The answer is that they can but for $4,000.
Leap team up with Xero accounting software, this is another multinational company which is very popular, easy to use & costs only £28p.m. Contact me on [SENSITIVE CONTENT] if you need to know more.
It did not integrate well with MS Outlook, MS Word, and Adobe Acrobat. It had multiple glitches, and the LEAP software deactivated features I used in MS Office and Adobe.
The software has even gotten better since we signed up so I like that they are always looking to make improvements.
This was our first time using a case management software and we love that everything is all in one place.
Its impressive user friendliness and visually simplistic feel brings the fun back to handling a case. We have found the system flawless since the going live around 15 months ago.
Does not work with Mac and use of parallel software required to run LEAP slows and damages Mac.
The customer support is fantastic. This was our first time using a case management software and we love that everything is all in one place.
Does not work easily for litigation or family law practice.
A good selection of reports that can be run to extract vital information for running your business. The integration with Xero accounting for the practice's own accounting is very good.
I have lost a lot of money and clients due to using Leap.
Overall, this has been a good product and the support team has been very responsive.
Some of its funcitons do not work on some computers. I have 2 up to date high spec Laptops that Leap have tried (but failed) get it to work properly on.
My next favorite attribute is that the software becomes more useful and powerful with every piece of information you fill out.
You will spend forever sending chat messages back and forth and nothing gets done. I have been attempting to get my billing out and I am having all sorts of problems.
My overall experience with Leap has been positive and all of the people I have worked with at Leap have been tremendously helpful.
The billing and reporting. Reporting is too limited and the billing process is very cumbersome.
The ease of use as an attorney - the ability to easily track time and have client information, emails and documents all in one place and available in the cloud has been a huge timesaver.
The software is limited to only exporting 100 files at a time so if you have a decent client file then you need to ring and ask Leap if they can export. The answer is that they can but for $4,000.
Leap team up with Xero accounting software, this is another multinational company which is very popular, easy to use & costs only £28p.m. Contact me on [SENSITIVE CONTENT] if you need to know more.
It did not integrate well with MS Outlook, MS Word, and Adobe Acrobat. It had multiple glitches, and the LEAP software deactivated features I used in MS Office and Adobe.
The software has even gotten better since we signed up so I like that they are always looking to make improvements.
This was our first time using a case management software and we love that everything is all in one place.
uLawPractice logo
4.6
80

Manage What Matters, ANYWhere (Practice Mgmt & Legal Acc)

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.2
    Features
    4.5
    Customer support
    4.8
Pros and Cons from uLawPractice users   
+15
I love everything about the software. It is easy to navigate and if you are unsure of where to locate certain things, their customer service support is excellent; even assisting after hours.
Some of the features seems to be irreversible, which makes error correction difficult and sometimes impossible.
The people who run it genuinely care about the quality - and it shows. It's a well-designed product that just keeps getting better.
The set up of accounts can be confusing to clients.
The support team is great and very helpful. They are usually available to assist me by phone if I need it and have always responded well to my feedback.
Also, errors cannot be simply deleted but additional correcting entries are required. That is the nature of a database.
I like that this software is extremely user friendly.
It was just a bit challenging to learn how to use it at the beginning. Other than that, no flaws.
ULaw Practice is Intuitive, Inexpensive, and Simply Great for Legal Practice Management.
I appreciate the support I received when I had some issues with ulaw, they are very knowledgeable and solves my issues within couple hours.
Price and customer service is good and comparable.
They usually send very helpful videos in response to your request for help. Also, when necessary, they assist you over the phone and talk you through your problem.
Integration with various cloud storage solutions (e.g. Google Drive, Dropbox etc.). Easy customization capability.
I also really enjoy that it is web based and that I can access the software from anywhere.
I asked that a few changes be made in order to satisfy the requirements of the Law Society after a spot audit and they took action right away and made me feel much more at ease.
It securely integrates all silos of practice management into a unified interface that can be securely accessed from any browser and mobile devices.
It is LSO complaint and easy to use. I love that I do not need a bookkeeper and can view my business on a regular basis through Ulaw insights.
Absolutely Necessary for All Legal Practitioners.
I love everything about the software. It is easy to navigate and if you are unsure of where to locate certain things, their customer service support is excellent; even assisting after hours.
Some of the features seems to be irreversible, which makes error correction difficult and sometimes impossible.
The people who run it genuinely care about the quality - and it shows. It's a well-designed product that just keeps getting better.
The set up of accounts can be confusing to clients.
The support team is great and very helpful. They are usually available to assist me by phone if I need it and have always responded well to my feedback.
Also, errors cannot be simply deleted but additional correcting entries are required. That is the nature of a database.
I like that this software is extremely user friendly.
It was just a bit challenging to learn how to use it at the beginning. Other than that, no flaws.
ULaw Practice is Intuitive, Inexpensive, and Simply Great for Legal Practice Management.
I appreciate the support I received when I had some issues with ulaw, they are very knowledgeable and solves my issues within couple hours.
Price and customer service is good and comparable.
They usually send very helpful videos in response to your request for help. Also, when necessary, they assist you over the phone and talk you through your problem.
Integration with various cloud storage solutions (e.g. Google Drive, Dropbox etc.). Easy customization capability.
I also really enjoy that it is web based and that I can access the software from anywhere.
I asked that a few changes be made in order to satisfy the requirements of the Law Society after a spot audit and they took action right away and made me feel much more at ease.
It securely integrates all silos of practice management into a unified interface that can be securely accessed from any browser and mobile devices.
It is LSO complaint and easy to use. I love that I do not need a bookkeeper and can view my business on a regular basis through Ulaw insights.
Absolutely Necessary for All Legal Practitioners.
I love everything about the software. It is easy to navigate and if you are unsure of where to locate certain things, their customer service support is excellent; even assisting after hours.
Some of the features seems to be irreversible, which makes error correction difficult and sometimes impossible.
The people who run it genuinely care about the quality - and it shows. It's a well-designed product that just keeps getting better.
The set up of accounts can be confusing to clients.
The support team is great and very helpful. They are usually available to assist me by phone if I need it and have always responded well to my feedback.
Also, errors cannot be simply deleted but additional correcting entries are required. That is the nature of a database.
I like that this software is extremely user friendly.
It was just a bit challenging to learn how to use it at the beginning. Other than that, no flaws.
ULaw Practice is Intuitive, Inexpensive, and Simply Great for Legal Practice Management.
I appreciate the support I received when I had some issues with ulaw, they are very knowledgeable and solves my issues within couple hours.
Price and customer service is good and comparable.
They usually send very helpful videos in response to your request for help. Also, when necessary, they assist you over the phone and talk you through your problem.
Integration with various cloud storage solutions (e.g. Google Drive, Dropbox etc.). Easy customization capability.
I also really enjoy that it is web based and that I can access the software from anywhere.
I asked that a few changes be made in order to satisfy the requirements of the Law Society after a spot audit and they took action right away and made me feel much more at ease.
It securely integrates all silos of practice management into a unified interface that can be securely accessed from any browser and mobile devices.
It is LSO complaint and easy to use. I love that I do not need a bookkeeper and can view my business on a regular basis through Ulaw insights.
Absolutely Necessary for All Legal Practitioners.
Lawcus logo
4.8
50

A new and better way to run your law firm remotely!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Lawcus users   
avatar
+15
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
Amberlo logo
4.7
36

Law Practice Management software for law firms of all sizes.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Amberlo users   
avatar
avatar
avatar
+13
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
Case Master Pro logo
5.0
17

Legal Case Management & Debt Collection Software.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.9
    Features
    4.9
    Customer support
    5.0
Pros and Cons from Case Master Pro users   
+15
They are personal and extremely helpful with excellent knowledge of the system. They are also quick to adjust features to fit our firms need.
There is very little I dislike about the system. Any dislikes or difficulties I expressed to the CMP staff about the system have either been modified or are on a list for future updates.
The CMP staff is great about providing tutorials and training if needed, and is receptive to modifying the system to make it more adaptable to your needs, all at an affordable cost.
Our entire practice was built around this antiquated software, so I was dreading making the switch.
There are also great reporting tools to help employees/managers know exactly where they are at.
Lack of automated functions to sync with our bank.
What really sets them apart from all the others though is their outstanding customer service.
There were several problems with data conversion because of the mess we were converting from, but they worked painstakingly and patiently to make it right. That's going above and beyond.
As good as the software is for us, the customer support is even better. If we have any questions, the support staff is quick to respond and highly attentive to the needs of the firm.
Best legal practice software and outstanding customer service.
Besides offering every thing needed to run more efficiently, the ability to customize software to meet specific needs of the firm and amazing customer service.
CMP met all my requirements and it is so much easier to use than my old system I could not be happier. The customer support is outstanding.
CMP is the best overall full coverage case management program. To choose the best feature would be difficult.
Case Master Pro has numerous case management abilities and has made our job SO much more efficient and better in many ways. Technical support is a phone call or email away, with quick response time.
This software is easy to use without sacrificing capabilities, and the customer support is phenomenal.
A Cost Effective Tool That Will Enhance Your Practice Without Having To Add Staff.
Our firm has enjoyed a long term relationship with Case Master Pro. Additionally, customer support has always been rapid and efficient.
Trust accounting is a of paramount importance. CMP allows for integrated cost accounts and full 3 way reconciliation mandated by the state bar.
They are personal and extremely helpful with excellent knowledge of the system. They are also quick to adjust features to fit our firms need.
There is very little I dislike about the system. Any dislikes or difficulties I expressed to the CMP staff about the system have either been modified or are on a list for future updates.
The CMP staff is great about providing tutorials and training if needed, and is receptive to modifying the system to make it more adaptable to your needs, all at an affordable cost.
Our entire practice was built around this antiquated software, so I was dreading making the switch.
There are also great reporting tools to help employees/managers know exactly where they are at.
Lack of automated functions to sync with our bank.
What really sets them apart from all the others though is their outstanding customer service.
There were several problems with data conversion because of the mess we were converting from, but they worked painstakingly and patiently to make it right. That's going above and beyond.
As good as the software is for us, the customer support is even better. If we have any questions, the support staff is quick to respond and highly attentive to the needs of the firm.
Best legal practice software and outstanding customer service.
Besides offering every thing needed to run more efficiently, the ability to customize software to meet specific needs of the firm and amazing customer service.
CMP met all my requirements and it is so much easier to use than my old system I could not be happier. The customer support is outstanding.
CMP is the best overall full coverage case management program. To choose the best feature would be difficult.
Case Master Pro has numerous case management abilities and has made our job SO much more efficient and better in many ways. Technical support is a phone call or email away, with quick response time.
This software is easy to use without sacrificing capabilities, and the customer support is phenomenal.
A Cost Effective Tool That Will Enhance Your Practice Without Having To Add Staff.
Our firm has enjoyed a long term relationship with Case Master Pro. Additionally, customer support has always been rapid and efficient.
Trust accounting is a of paramount importance. CMP allows for integrated cost accounts and full 3 way reconciliation mandated by the state bar.
They are personal and extremely helpful with excellent knowledge of the system. They are also quick to adjust features to fit our firms need.
There is very little I dislike about the system. Any dislikes or difficulties I expressed to the CMP staff about the system have either been modified or are on a list for future updates.
The CMP staff is great about providing tutorials and training if needed, and is receptive to modifying the system to make it more adaptable to your needs, all at an affordable cost.
Our entire practice was built around this antiquated software, so I was dreading making the switch.
There are also great reporting tools to help employees/managers know exactly where they are at.
Lack of automated functions to sync with our bank.
What really sets them apart from all the others though is their outstanding customer service.
There were several problems with data conversion because of the mess we were converting from, but they worked painstakingly and patiently to make it right. That's going above and beyond.
As good as the software is for us, the customer support is even better. If we have any questions, the support staff is quick to respond and highly attentive to the needs of the firm.
Best legal practice software and outstanding customer service.
Besides offering every thing needed to run more efficiently, the ability to customize software to meet specific needs of the firm and amazing customer service.
CMP met all my requirements and it is so much easier to use than my old system I could not be happier. The customer support is outstanding.
CMP is the best overall full coverage case management program. To choose the best feature would be difficult.
Case Master Pro has numerous case management abilities and has made our job SO much more efficient and better in many ways. Technical support is a phone call or email away, with quick response time.
This software is easy to use without sacrificing capabilities, and the customer support is phenomenal.
A Cost Effective Tool That Will Enhance Your Practice Without Having To Add Staff.
Our firm has enjoyed a long term relationship with Case Master Pro. Additionally, customer support has always been rapid and efficient.
Trust accounting is a of paramount importance. CMP allows for integrated cost accounts and full 3 way reconciliation mandated by the state bar.
Curo365 logo
4.7
14

Legal practice management based within Microsoft 365

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.6
    Customer support
    4.4
Pros and Cons from Curo365 users   
avatar
avatar
avatar
+9
The Curo team is very responsive and they really want to make your experience with their product pleasant and easy to use.
I often click on data that is tied to a record of some sort and the record opens up to display all of its information, and that can be obnoxious.
What I like most about this software is that you can find everything in one place and that it is pretty user friendly.
The think I dislike about Curo is the navigation to see what a client has paid, what they owe, what they have in trust, and etc. It is difficult to understand the accounting side.
It is an overall great law firm management product for me to have confidence in.
There is a slight input lag which can make typing descriptions for tasks or billing a little tedious.
C The software team has been great to work with and has listened to all my opinions and issues. The product is just getting better every day due to their diligence.
It is different in many ways to other solutions so there is a bit of a learning curve. I built too many customizations early on and those became a distraction.
Availability everywhere with an internet connection, and great customization capabilities.
The tasking feature is far better than any of the other products I have tested. I am able to keep track off all my own tasks and see the progress of any task that I have assigned.
One of the best things is that the system can be customized for any firm. Do you have extra client data that you want to keep track of.
Powerful software, incredible customization possibilities.
The Curo team is very responsive and they really want to make your experience with their product pleasant and easy to use.
I often click on data that is tied to a record of some sort and the record opens up to display all of its information, and that can be obnoxious.
What I like most about this software is that you can find everything in one place and that it is pretty user friendly.
The think I dislike about Curo is the navigation to see what a client has paid, what they owe, what they have in trust, and etc. It is difficult to understand the accounting side.
It is an overall great law firm management product for me to have confidence in.
There is a slight input lag which can make typing descriptions for tasks or billing a little tedious.
C The software team has been great to work with and has listened to all my opinions and issues. The product is just getting better every day due to their diligence.
It is different in many ways to other solutions so there is a bit of a learning curve. I built too many customizations early on and those became a distraction.
Availability everywhere with an internet connection, and great customization capabilities.
The tasking feature is far better than any of the other products I have tested. I am able to keep track off all my own tasks and see the progress of any task that I have assigned.
One of the best things is that the system can be customized for any firm. Do you have extra client data that you want to keep track of.
Powerful software, incredible customization possibilities.
The Curo team is very responsive and they really want to make your experience with their product pleasant and easy to use.
I often click on data that is tied to a record of some sort and the record opens up to display all of its information, and that can be obnoxious.
What I like most about this software is that you can find everything in one place and that it is pretty user friendly.
The think I dislike about Curo is the navigation to see what a client has paid, what they owe, what they have in trust, and etc. It is difficult to understand the accounting side.
It is an overall great law firm management product for me to have confidence in.
There is a slight input lag which can make typing descriptions for tasks or billing a little tedious.
C The software team has been great to work with and has listened to all my opinions and issues. The product is just getting better every day due to their diligence.
It is different in many ways to other solutions so there is a bit of a learning curve. I built too many customizations early on and those became a distraction.
Availability everywhere with an internet connection, and great customization capabilities.
The tasking feature is far better than any of the other products I have tested. I am able to keep track off all my own tasks and see the progress of any task that I have assigned.
One of the best things is that the system can be customized for any firm. Do you have extra client data that you want to keep track of.
Powerful software, incredible customization possibilities.
GhostPractice logo
4.8
11

Law practice management software for legal firms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.9
Pros and Cons from GhostPractice users   
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+11
A great combination of Practice Management and Accounting software with an outstanding support team.
I am a very skeptical person so this is more of a safety concern than a negative, but just worried that my data is not secured in enough.
It is easy to use and the customer service is outstanding. I have used GP for over a year and it has never crashed.
The financial side is a bit too restrictive in that you cannot simply delete something that was not done correctly rather you have do a negative transaction in order to correct a simple error.
Ghost Practice is a great combination of Practice Management Software and Accounting Software. I like that our users can seamlessly access their files and docket simultaneously.
This is a function of PCLaw that is greatly missed!).
It is also nice to have a place to save all of our file documentation and have it at the tip of our fingertips instead of pulling a paper file.
As a debt litigation firm, some of the functionalities could not be specifically tailored to our needs.
Additionally, as the Firm Administrator I really appreciate the customization that Ghost Practice provides. A great example of this are the Custom Fields that can be created and added to files.
The GhostPractice integration with Conveyancer/Unity is also a huge asset. Not having to manually enter the dockets is a huge timesaver, especially with our busy real estate practice.
Maintaining the firm's information in one complete software. The training and support staff have been fantastic.
Always will to help especially someone who has had to take over immediately and learn the software. I always felt like I could call no matter how long it takes me to grasp.
Our overall experience has been excellent, from onboarding to implementation to everyday use. The team at GP has been alongside us each step of the way, providing support and guidance.
It is somewhat cumbersome to learn but fine when you use it extensively. I like that you have file management and financial management in one software.
A great combination of Practice Management and Accounting software with an outstanding support team.
I am a very skeptical person so this is more of a safety concern than a negative, but just worried that my data is not secured in enough.
It is easy to use and the customer service is outstanding. I have used GP for over a year and it has never crashed.
The financial side is a bit too restrictive in that you cannot simply delete something that was not done correctly rather you have do a negative transaction in order to correct a simple error.
Ghost Practice is a great combination of Practice Management Software and Accounting Software. I like that our users can seamlessly access their files and docket simultaneously.
This is a function of PCLaw that is greatly missed!).
It is also nice to have a place to save all of our file documentation and have it at the tip of our fingertips instead of pulling a paper file.
As a debt litigation firm, some of the functionalities could not be specifically tailored to our needs.
Additionally, as the Firm Administrator I really appreciate the customization that Ghost Practice provides. A great example of this are the Custom Fields that can be created and added to files.
The GhostPractice integration with Conveyancer/Unity is also a huge asset. Not having to manually enter the dockets is a huge timesaver, especially with our busy real estate practice.
Maintaining the firm's information in one complete software. The training and support staff have been fantastic.
Always will to help especially someone who has had to take over immediately and learn the software. I always felt like I could call no matter how long it takes me to grasp.
Our overall experience has been excellent, from onboarding to implementation to everyday use. The team at GP has been alongside us each step of the way, providing support and guidance.
It is somewhat cumbersome to learn but fine when you use it extensively. I like that you have file management and financial management in one software.
A great combination of Practice Management and Accounting software with an outstanding support team.
I am a very skeptical person so this is more of a safety concern than a negative, but just worried that my data is not secured in enough.
It is easy to use and the customer service is outstanding. I have used GP for over a year and it has never crashed.
The financial side is a bit too restrictive in that you cannot simply delete something that was not done correctly rather you have do a negative transaction in order to correct a simple error.
Ghost Practice is a great combination of Practice Management Software and Accounting Software. I like that our users can seamlessly access their files and docket simultaneously.
This is a function of PCLaw that is greatly missed!).
It is also nice to have a place to save all of our file documentation and have it at the tip of our fingertips instead of pulling a paper file.
As a debt litigation firm, some of the functionalities could not be specifically tailored to our needs.
Additionally, as the Firm Administrator I really appreciate the customization that Ghost Practice provides. A great example of this are the Custom Fields that can be created and added to files.
The GhostPractice integration with Conveyancer/Unity is also a huge asset. Not having to manually enter the dockets is a huge timesaver, especially with our busy real estate practice.
Maintaining the firm's information in one complete software. The training and support staff have been fantastic.
Always will to help especially someone who has had to take over immediately and learn the software. I always felt like I could call no matter how long it takes me to grasp.
Our overall experience has been excellent, from onboarding to implementation to everyday use. The team at GP has been alongside us each step of the way, providing support and guidance.
It is somewhat cumbersome to learn but fine when you use it extensively. I like that you have file management and financial management in one software.
LawMaster logo
4.1
12

Law Practice Management for law firms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.1
    Ease of use
    3.8
    Features
    4.0
    Customer support
    3.5
Pros and Cons from LawMaster users   
+9
Overall it is a very good product and has been ahead of the pack on ease of use and functionality. We feel confident that the enhancements coming will continue to improve the product.
Size of font, finding some items difficult as are in weird places, when merging anything, cannot do any other work in the system.
Overall, LawMaster has been a godsend. It has allowed the firm to progress to a more paperless office, and really is up to the user to determine how far that can be implemented.
The Print Setup is generally frustrating and time-consuming. Many processes and outputs are inflexible.
LawMaster is easy to navigate, usage of multiple windows is excellent. Entering in data for accounting purposes is great, find using this program really easy in general.
Unfortunately it generally seems to be us changing our processes to meet the requirements of the software, and not the other way around.
They are better than some that I've dealt with though and they are helpful across the board.
Ease of use, simplicity of system, best overall package, highly personalisable.
LM is a great all in one PMS which is fabulous.
It really is helpful to have one product to master and have other products integrated.
Payroll is generally good but does throw up some unexpected outcomes at times.
Integration with other software (e.g. Infotrack, dragon dictate still being tested). Ability to customise folio tabs to suit users.
Overall it is a very good product and has been ahead of the pack on ease of use and functionality. We feel confident that the enhancements coming will continue to improve the product.
Size of font, finding some items difficult as are in weird places, when merging anything, cannot do any other work in the system.
Overall, LawMaster has been a godsend. It has allowed the firm to progress to a more paperless office, and really is up to the user to determine how far that can be implemented.
The Print Setup is generally frustrating and time-consuming. Many processes and outputs are inflexible.
LawMaster is easy to navigate, usage of multiple windows is excellent. Entering in data for accounting purposes is great, find using this program really easy in general.
Unfortunately it generally seems to be us changing our processes to meet the requirements of the software, and not the other way around.
They are better than some that I've dealt with though and they are helpful across the board.
Ease of use, simplicity of system, best overall package, highly personalisable.
LM is a great all in one PMS which is fabulous.
It really is helpful to have one product to master and have other products integrated.
Payroll is generally good but does throw up some unexpected outcomes at times.
Integration with other software (e.g. Infotrack, dragon dictate still being tested). Ability to customise folio tabs to suit users.
Overall it is a very good product and has been ahead of the pack on ease of use and functionality. We feel confident that the enhancements coming will continue to improve the product.
Size of font, finding some items difficult as are in weird places, when merging anything, cannot do any other work in the system.
Overall, LawMaster has been a godsend. It has allowed the firm to progress to a more paperless office, and really is up to the user to determine how far that can be implemented.
The Print Setup is generally frustrating and time-consuming. Many processes and outputs are inflexible.
LawMaster is easy to navigate, usage of multiple windows is excellent. Entering in data for accounting purposes is great, find using this program really easy in general.
Unfortunately it generally seems to be us changing our processes to meet the requirements of the software, and not the other way around.
They are better than some that I've dealt with though and they are helpful across the board.
Ease of use, simplicity of system, best overall package, highly personalisable.
LM is a great all in one PMS which is fabulous.
It really is helpful to have one product to master and have other products integrated.
Payroll is generally good but does throw up some unexpected outcomes at times.
Integration with other software (e.g. Infotrack, dragon dictate still being tested). Ability to customise folio tabs to suit users.
enVisual360 logo
4.8
5

Integrated software solution for wealth management firms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.8
    Features
    4.0
    Customer support
    5.0
Pros and Cons from enVisual360 users   
No pros & cons found