getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

RB Control Systems Logo

Automate operations with our single point of sale software

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

RB Control Systems - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RB Control Systems overview

What is RB Control Systems?

RB Retail and Service Solutions offers a specialized point of sale software for pool and spa retailers. The platform enables the complete management of retail and service through PCs, tablets, smartphones, and laptops. The solution is designed for businesses that operate multiple retail locations, one service route, or anything in between.

Our new cloud-based version of our pool and spa business software offers the most reliable and easy to use experience, with no need for extra server space or other IT infrastructure to support the system.

Level up your business without leveling up your workload with RB cloud-based pool and spa business management software.

Customer Convenience

Online Bill Pay makes paying invoices online convenient and easy, which encourages on-time payments.

Reduced Time and Effort

Water Lab integrations eliminates duplicate entry in both RB and the water testing software, saving employees time so they can focus on the customer and look for sales opportunities.

Real-Time Data

Mobile Live to access data in the field, mobile water testing, and electronic door hangers after visits for top-notch customer service.

Top Pool Industry Vendors

Pool industry vendor and buying group integrations with key vendors and leading water analysis software.

Smart Contracting

Creates customized contracts, so you can ditch pre-printed contracts and forms as well as outdated filing systems.

Increased Sales

Enables you to offer promotions, sales, and curbside pickup to attract more customers with a higher level of convenience.

Starting price

785per user

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

Customer Support

Business Operations

Sales and Orders

Computer and Windows

Pricing

RB Control Systems pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(18)
5(33)

What do users say about RB Control Systems?

Lastly, their support response is awful in that voicemails would be left requesting a callback and we'd still have to call back a day or two later as no call was returned.

Select to learn more


Who uses RB Control Systems?

Based on 55 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Consumer Services
Information Technology and Services
Facilities Services
Others

Use cases

- Not enough reviews
-
-
-
-
-

RB Control Systems's key features

Most critical features, based on insights from RB Control Systems users:

Access controls/permissions
Accounting integration
Activity dashboard
Alerts/Notifications
API
Barcode recognition
Barcode/Ticket scanning
Billing & invoicing
Cash management
Commission management

All RB Control Systems features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Alerts/Notifications
API
Barcode recognition
Barcode/Ticket scanning
Billing & invoicing
Cash management
Commission management
Cost tracking
Credit card processing
CRM
Customer accounts
Customer database
Customer history
Customizable reports
Data import/export
Data synchronization
Discount management
Drag & drop
eCommerce management
Electronic payments
Electronic signature
Email marketing
Employee management
Gift card management
GPS
Inventory management
Inventory replenishment
Inventory tracking
Invoice management
Job management
Loyalty program
Maintenance scheduling
Multi-Location
Offline access
Ordering automation
Order management
Payment processing
Point of sale (pos)
Price/Margin management
Pricing management
Product catalog
Promotions management
Purchase order management
Quotes/Estimates
Real-Time data
Real-Time reporting
Receipt management
Reporting & statistics
Retail inventory management
Retail management
Retail pos
Returns management
Returns tracking
Route optimization
Sales order management
Sales reports
Sales tax management
Sales trend analysis
Stock management
Technician management
Third-Party integrations
Touch screen
Transaction history
Work order management

RB Control Systems alternatives

RB Control Systems logo

Starting from

785

/user

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Brightpearl logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Floranext logo
visit website

Starting from

29.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

2210

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

RB Control Systems pricing

Value for money rating:

Starting from

785

/user

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about RB Control Systems price and value

Value for money rating:

To see what individual users think of RB Control Systems's price and value, check out the review snippets below.

“Inventory management between 3 locations and the ability to schedule service.”
KK

Karri K.

Owner/President

“Billing needs to have the option to do bank withdraw for the monthly billing payments.”
LB

Laura B.

Manager/ Accounting

RB Control Systems integrations (3)

Top integrations

RB Control Systems customer support

What do users say about RB Control Systems customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of RB Control Systems customer support.

Widespread user sentiment highlights that RB Control Systems' support team is knowledgeable, patient, and resolves issues quickly.

A fair number of users appreciate that support is easily accessible by phone and always willing to explain solutions clearly.

A limited number of users report slow response times, unreturned calls, and difficulties getting assistance after initial setup.

Support options

24/7 (live rep)
Email/help desk
Faqs/forum
Knowledge base
Phone support
Chat

Training options

In person
Webinars
Live online
Documentation
Videos

To see what individual users say about RB Control Systems's customer support, check out the review snippets below.

“The one thing I like most about this software is, it come with the most amazing, courteous, easy to understand customer support.”

LB

Laura B.

Manager/ Accounting

“i liked my customer service [SENSITIVE CONTENT HIDDEN]...he was so nice and patient”

lo

lindsay o.

office manager

“Lastly, their support response is awful in that voicemails would be left requesting a callback and we'd still have to call back a day or two later as no call was returned.”

LF

Lance F.

President

“They clearly do not stand behind there product or service, and would rather take money from a small company and move onto the next sucker. ”

Verified reviewer profile picture

Shelley W.

Vice President

RB Control Systems FAQs

Q. Who are the typical users of RB Control Systems?

RB Control Systems has the following typical customers:
Small Business, Mid-size Business, Freelancers

These products have better value for money


Q. Does RB Control Systems support mobile devices?

RB Control Systems supports the following devices:
iPad, iPhone, Android


Q. What level of support does RB Control Systems offer?

RB Control Systems offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories