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VolunteerMatters

Cloud-based volunteer management software

Table of Contents

Is this product right for your business?

Find out with a

VolunteerMatters - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: May 2026

VolunteerMatters overview

What is VolunteerMatters?

AVolunteerMatters streamlines the entire volunteer lifecycle from recruitment and onboarding to scheduling, compliance, and engagement. Designed for organizations with complex programs and compliance requirements, it replaces scattered tools and manual processes with a centralized, configurable system.

VolunteerMatters goes beyond basic scheduling to help organizations recruit, vet, and engage a high-quality, compliant volunteer workforce.

With guided onboarding, powerful configurations, and engagement tools that foster long-term loyalty, VolunteerMatters reduces administrative burden, ensures compliance, and strengthens the connection between volunteers and your mission so you can achieve greater impact with confidence.

Starting price

2190 /
per year

Alternatives

with better value for money

Pros & Cons

Customer Support

Ease of Use

Training and Learning Curve

Security and Access Control

VolunteerMatters’s user interface

Ease of use rating:

4.9

(39)

VolunteerMatters reviews

Overall rating

4.9

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend1.00/10

Rating distribution

Pros

“I love how accessible customer support is and how they try to provide the updates and edits we need to further the efficiency of the software!”

Diana G.

Manager of Volunteer Recruitment Retention and Recognition

“While not many Cons, one we have is at times the ease of use when having volunteers complete multiple credentials that may require them to exit the site.”

Jacob M.

Development Manager

“VolunteerMatters allowed us to have a user-friendly platform where volunteers could easily upload their clearances and sign up for a range of opportunities.”

Jacqueline M.

Volunteer Coordinator

Cons

“In cases like the volunteer shift check in/out process, there could be more admin control created for when accidents happen like volunteers forgetting their VolunteerMatters password or simply forgetting to check in or out.”

Sunshine A.

Museum Programming & Design Coordinator

“The Advanced Contact search I think is sometimes difficult to use.”

Samantha B.

Community Relations Manager

Who uses VolunteerMatters?

Based on 39 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management

Government Administration

Health, Wellness and Fitness

Individual & Family Services

Others

Use cases

Volunteer Management

VolunteerMatters's key features

Most critical features, based on insights from VolunteerMatters users:

Registration management

4.8

(11)

Time tracking

4.7

(23)

Membership management

5.0

(5)

Attendance tracking

4.8

(8)

Volunteer recruiting

4.3

(20)

Event management

4.3

(13)

Member directory

4.0

(1)

All VolunteerMatters features

Features rating:

4.5

(39)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

4.8

(13)

Alerts/Notifications

4.7

(7)

API

(0)

Assignment management

5.0

(2)

Attendance tracking

4.8

(8)

Calendar management

5.0

(1)

Communication management

4.7

(7)

Contact management

4.7

(11)

CRM

(0)

Customizable branding

(0)

Customizable fields

4.5

(11)

Customizable forms

(0)

Customizable reports

5.0

(4)

Document storage

(0)

Event management

4.3

(13)

Event scheduling

4.7

(16)

For nonprofits

(0)

Member directory

4.0

(1)

Membership management

5.0

(5)

Mobile access

(0)

Personalization

(0)

Recognition management

(0)

Registration management

4.8

(11)

Reminders

(0)

Reporting & statistics

5.0

(2)

Scheduling

4.7

(23)

Search/Filter

(0)

Self service portal

(0)

SMS messaging

(0)

Summary Reports

5.0

(1)

Surveys & feedback

(0)

Third-Party integrations

(0)

Time tracking

4.7

(23)

Volunteer recruiting

4.3

(20)

VolunteerMatters alternatives

VolunteerMatters

4.9

(39)

Starting from

2190

Per year

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.7

Customer Support

5.0

ivolunteer.com

4.7

(40)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.8

Customer Support

4.8

SignUpGenius

4.6

(1.9K)

learn more

Starting from

11.99

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.7

Customer Support

4.6

Neon CRM

4.3

(618)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.2

Value for Money

4.3

Customer Support

4.3

VolunteerMatters pricing

Value for money rating:

4.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Growing

2,190

Per year

Professional

3,790

Per year

Enterprise

8,590

Per year

User opinions about VolunteerMatters price and value

Value for money rating:

4.7

(39)

To see what individual users think of VolunteerMatters's price and value, check out the review snippets below.

“I love how accessible customer support is and how they try to provide the updates and edits we need to further the efficiency of the software!”

Diana G.

Manager of Volunteer Recruitment Retention and Recognition

“While not many Cons, one we have is at times the ease of use when having volunteers complete multiple credentials that may require them to exit the site.”

Jacob M.

Development Manager