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Alpaca
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Single digital platform for clinic management
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Alpaca - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: July 2025
Alpaca overview
What is Alpaca?
AAlpaca is a scalable, modular platform for managing clinical and hospital operations.
It consolidates core functions like CRM, EHR, EMR, LIS, PACS, ERP, and patient communications into a single cloud or on-premise system. Designed for both private clinics and public medical infrastructures, Alpaca enables healthcare teams to work collaboratively around a unified patient record — improving operational speed, clinical accuracy, and patient satisfaction.
The platform supports:
- Multilingual interfaces (including Hebrew, Russian)
- Secure messaging (WhatsApp, Instagram)
- Advanced scheduling, referrals, and online booking
- Marketing analytics and patient acquisition tools
- IVF and Genomics modules
- Document workflows with digital signature and TWAIN scanner support
- Integration with lab equipment, billing systems, and government APIs
- Role-based access and audit logs
- Partner and patient mobile apps
- Optional on-prem deployment for high-security environments
Alpaca is HIPAA-ready, MDR-compliant, and supports both B2C and B2B workflows. It is used by integrative care centers, aesthetic medicine clinics, and even national health systems.
Key benefits of using Alpaca
- Designed for full-cycle clinical workflows, from marketing to medical records to invoicing
- Modular: choose only the features you need (CRM, EHR, LIS, PACS, telemedicine, IVF, etc.)
- Unified patient record across departments and specialties
- Multilingual interface (including Hebrew, Russian)
- Cloud or on-premise deployment options
- Secure messaging (WhatsApp, Instagram) built into the platform
- Document workflows with remote signature and TWAIN scanner support
- Patient and partner mobile apps included
- Built-in analytics and reporting
- HIPAA-ready and MDR-compliant
Used by private practices, aesthetic medicine clinics, hospitals, and national public health infrastructures.
Starting price
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Alpaca’s user interface
Alpaca reviews
Overall rating
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- Ease of use
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- Likelihood to recommend9/10
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Alpaca's key features
Most critical features, based on insights from Alpaca users:
All Alpaca features
Features rating:
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Alpaca pricing
Pricing plans
Pricing details:
Doctor
No pricing info
Clinic
No pricing info
Hospital
No pricing info
Aesthetic Clinic Pro
No pricing info
Hospital Enterprise
No pricing info
Mental Health Pro
No pricing info
User opinions about Alpaca price and value
Value for money rating:
Alpaca integrations (6)
Top integrations
Alpaca support options
Typical customers
Platforms supported
Support options
Training options
Alpaca FAQs
Alpaca has the following typical customers:
Mid Size Business, Small Business
These products have better value for money
Q. What languages does Alpaca support?
Alpaca supports the following languages:
English, Hebrew, Spanish
Q. Does Alpaca offer an API?
No, Alpaca does not have an API available.
Q. What level of support does Alpaca offer?
Alpaca offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base