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athenaOne vs Practice Mate Comparison (2026)

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athenaOne logo

athenaOne

Practice Mate logo

Practice Mate

Overview

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

Practice Mate by Office Ally is a HIPAA-compliant medical practice management solution that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase efficiency in your practice. Get started today at no cost.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

916

5

4

3

2

1

389

250

114

68

95

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.5

171

5

4

3

2

1

120

36

8

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

“The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

Pros

“We like to run the report and have the partially applied or unapplied payments displayed for faster applied payments vs. searching through the whole list of payments.”
JM

Joy M.

Founder and Sole Owner

“We can keep patient credit card payments up to date and storing the credit card information for future sessions with reports is valuable.”
JS

James S.

Chief Operating Officer

“PM posts the claims and gives me an easy way to keep track of claims and billing for what is not covered by insurance. Once it's set up it continues to deliver.”
HS

Henry S.

Psychologist

Cons

“The system can sometimes be slow or glitchy, and certain features may take time to learn.”
KL

Kat L.

Nurse

“Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected.”
LW

Landon W.

administrator

“Sometimes Athena does not Alert the provider when no pharmacy is available to send any prescriptions.”
DT

Diana T.

Clinical Office Manager

Cons

“Several times a payment has shown up in my checking account, but the info does not show up on the accounting page, so I can’t identify which patient to credit the payment to.”
KB

Kate B.

Psychologist

“Began using PM 15 years ago, when our server-based software presented too many risks to stability and backups.”
JN

Josef N.

BUSINESS MANAGER

“It can be an issue when the wifi connection goes down.”
HL

Hyeong L.

Chiropractor

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Calendar Management
  • Cancellation Management
  • Candidate Profiles
  • Case Management
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Email Reminders
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • For Cardiologists
  • For Family Medicine
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • ONC-ATCB Certified
  • Online Scheduling
  • Out-Patient Management
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Pre-Appointment Screening
  • Prescription Management
  • Prescription Renewal
  • Quotes/Estimates
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Room Scheduling
  • SMS Messaging
  • Scheduling
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Total features93
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Calendar Management
  • Cancellation Management
  • Candidate Profiles
  • Case Management
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Email Reminders
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • For Cardiologists
  • For Family Medicine
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • ONC-ATCB Certified
  • Online Scheduling
  • Out-Patient Management
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Pre-Appointment Screening
  • Prescription Management
  • Prescription Renewal
  • Quotes/Estimates
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Room Scheduling
  • SMS Messaging
  • Scheduling
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment

Integrations

  • Total integrations16
  • Abridge
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • EHR 24/7
  • Phreesia
  • Rectangle Health
  • Rivet
  • Scribe
  • SocialClimb
  • Spark
  • Suki
  • VaxCare
  • Yosi
  • rater8
  • Total integrations1
  • Abridge
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • EHR 24/7
  • Phreesia
  • Rectangle Health
  • Rivet
  • Scribe
  • SocialClimb
  • Spark
  • Suki
  • VaxCare
  • Yosi
  • rater8

Alternatives

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