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Carecenta vs CareSmartz360 Comparison (2026)

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Good recommendations?

Carecenta logo

Carecenta

CareSmartz360 logo

CareSmartz360

Overview

Carecenta is a comprehensive home care management software that helps home care agencies to save time and money while providing high-quality care services to their patients. Here are some ways in which Carecenta software can help:

CareSmartz360 is a HIPAA-compliant, AI-powered home care software built to simplify scheduling, EVV, billing, and caregiver management. Access it anywhere via mobile apps and client portals. With seamless migration, zero-cost onboarding, and real human support, it’s trusted by 1,000+ agencies.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

65

5

4

3

2

1

47

10

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.8

191

5

4

3

2

1

155

30

3

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“Carecenta offers a user-friendly, all-in-one solution that makes it much easier to handle scheduling, billing, documentation, and communication—everything needed to keep things running smoothly in a care-focused business.”
TA

Tonja A.

ceo

“I would give it 5 stars if we didn't have to constantly do manual changes like unclicking the DO NOT PAY box for administrative employees.”
IE

Irene E.

Payroll Specialist

“Originally we had to modify the Home Care platform to meet the needs that we had for our Adult Day Center. Despite this, the willingness to work with us and adjust things as needed was outstanding. ”
DM

Dave M.

President

Pros

“What I liked most about CareSmartz360 is that it brings scheduling, EVV, billing, payroll, caregiver management, and reporting into a single platform.”
LH

L'Shanna H.

Owner

“It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week.”
MS

Marcus S.

CEO

“Like any software, there are a few areas where the user experience could be more streamlined, particularly around customization and certain multi-step processes.”
FA

Frank A.

Owner Administrator

Cons

“My staff had some difficulty with clocking in and out and with the gps tracker feature.”
SD

Sabrina D.

Administrator

“I think my computer skills was a con for me but we overcame that. ”
SL

Sonya L.

COO

“Otherwise, EVV and duplicated authorization issues always confuse us.”
hp

henry p.

coordinator

Cons

“Some features do not integrate well with other systems.”
KM

Kim M.

Owner

“Only had basic features and as we grew it became more complicated for scheduling clients and staff”
BE

Baker E.

Operations Director

“I get too many calls from caregivers about not being able to clock in and out as the result of these updates.”
mr

mahin r.

Office Manager

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features81
  • API
  • Access Controls/Permissions
  • Accounts Receivable
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Database
  • Customer Accounts
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Security
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Enrollments/Onboarding
  • File Sharing
  • Financial Reporting
  • For Home Care Providers
  • For Long Term Care
  • For Nursing Homes
  • Forms Management
  • GPS
  • Generative AI
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Meal/Nutrition Management
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Nursing Forms Tracking
  • Parent Portal
  • Patient Database
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Staff Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Visit Verification
  • Wait List Management
  • Workflow Management
  • Total features65
  • API
  • Access Controls/Permissions
  • Accounts Receivable
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Database
  • Customer Accounts
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Security
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Enrollments/Onboarding
  • File Sharing
  • Financial Reporting
  • For Home Care Providers
  • For Long Term Care
  • For Nursing Homes
  • Forms Management
  • GPS
  • Generative AI
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Meal/Nutrition Management
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Nursing Forms Tracking
  • Parent Portal
  • Patient Database
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Staff Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Visit Verification
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations10
  • ADP Workforce Now
  • Availity
  • CareAcademy
  • Checkr
  • Dentrix
  • Google Maps
  • GrexproERP
  • HHAeXchange
  • Home Care Pulse | Experience Management
  • Inovalon Provider Cloud
  • Microsoft Excel
  • Paychex
  • Paycor
  • Paylocity
  • QuickBooks Online Advanced
  • Viventium Software
  • Waystar
  • dotnet Report
  • Total integrations12
  • ADP Workforce Now
  • Availity
  • CareAcademy
  • Checkr
  • Dentrix
  • Google Maps
  • GrexproERP
  • HHAeXchange
  • Home Care Pulse | Experience Management
  • Inovalon Provider Cloud
  • Microsoft Excel
  • Paychex
  • Paycor
  • Paylocity
  • QuickBooks Online Advanced
  • Viventium Software
  • Waystar
  • dotnet Report

Alternatives

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