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Carecenta vs ShiftCare Comparison (2026)

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Good recommendations?

Carecenta logo

Carecenta

ShiftCare logo

ShiftCare

Overview

Carecenta is a comprehensive home care management software that helps home care agencies to save time and money while providing high-quality care services to their patients. Here are some ways in which Carecenta software can help:

One platform for home care agencies and disability providers. Scheduling, GPS clock in and out, AI progress notes, invoicing and payroll in one system, with a caregiver app that works offline. Used by 8,000+ care providers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

65

5

4

3

2

1

47

10

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.6

175

5

4

3

2

1

124

40

7

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“Carecenta offers a user-friendly, all-in-one solution that makes it much easier to handle scheduling, billing, documentation, and communication—everything needed to keep things running smoothly in a care-focused business.”
TA

Tonja A.

ceo

“I would give it 5 stars if we didn't have to constantly do manual changes like unclicking the DO NOT PAY box for administrative employees.”
IE

Irene E.

Payroll Specialist

“Originally we had to modify the Home Care platform to meet the needs that we had for our Adult Day Center. Despite this, the willingness to work with us and adjust things as needed was outstanding. ”
DM

Dave M.

President

Pros

“Limited tool for support coordination e.g budgeting, support planning and automated forms i.e services agreements, support plans.”
GG

Gerry G.

Client Intake and Scheduling Coordinator

“We are able to communicate for last minute coverage too and that makes all the difference when getting our clients the care they need.”
JR

Julie R.

Scheduling

“ShiftCare linking to Xero has been great for streamlining invoicing, which has saved plenty of admin time.”
SH

Scott H.

Disability Support Worker

Cons

“My staff had some difficulty with clocking in and out and with the gps tracker feature.”
SD

Sabrina D.

Administrator

“I think my computer skills was a con for me but we overcame that. ”
SL

Sonya L.

COO

“Otherwise, EVV and duplicated authorization issues always confuse us.”
hp

henry p.

coordinator

Cons

“I can create new types of staff qualifications in the settings section, but I can't find how to add these qualifications to staff profiles.”
JM

Julia M.

Service Delivery Manager

“I'd like to easily be able to export individual incident reports into OUR template in Word or PDF - the export for communications at the moment is pretty ugly and is only in PDF.”
JM

Julia M.

Service Delivery Manager

“They even called my personal cell multiple times for payment before onboarding, but once issues appeared, they vanished.”
JS

Jason S.

Owner

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features81
  • API
  • Absence Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Authorization Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CNA Tracking
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Caregiver Management
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Chart Audit Tools
  • Client Database
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In/Out
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Healthcare
  • For Home Care Providers
  • For Long Term Care
  • For Nursing Homes
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • GPS
  • Generative AI
  • Geriatric Care
  • Goal Setting/Tracking
  • Group Notes
  • Group Scheduling
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Lead Management
  • Live Chat
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medication History
  • Medication Management
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Location
  • No-Show Tracking
  • Nursing Forms Tracking
  • Online Scheduling
  • Overtime Calculation
  • Parent Portal
  • Patient Communications
  • Patient Engagement
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Personalization and Recommendation
  • Physician Management
  • Point of Care System
  • Predictive Analytics
  • Progress Notes
  • Progress Reports
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Staff Management
  • Staff Scheduling
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Clock
  • Time Off Requests
  • Time Tracking by Client
  • Time Zone Tracking
  • Timesheet Management
  • Transaction Management
  • User Management
  • Vacation/Leave Tracking
  • Visit Verification
  • Wait List Management
  • Workflow Management
  • Total features130
  • API
  • Absence Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Authorization Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CNA Tracking
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Caregiver Management
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Chart Audit Tools
  • Client Database
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In/Out
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Healthcare
  • For Home Care Providers
  • For Long Term Care
  • For Nursing Homes
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • GPS
  • Generative AI
  • Geriatric Care
  • Goal Setting/Tracking
  • Group Notes
  • Group Scheduling
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Lead Management
  • Live Chat
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medication History
  • Medication Management
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Location
  • No-Show Tracking
  • Nursing Forms Tracking
  • Online Scheduling
  • Overtime Calculation
  • Parent Portal
  • Patient Communications
  • Patient Engagement
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Personalization and Recommendation
  • Physician Management
  • Point of Care System
  • Predictive Analytics
  • Progress Notes
  • Progress Reports
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Staff Management
  • Staff Scheduling
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Clock
  • Time Off Requests
  • Time Tracking by Client
  • Time Zone Tracking
  • Timesheet Management
  • Transaction Management
  • User Management
  • Vacation/Leave Tracking
  • Visit Verification
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations10
  • ADP GlobalView Payroll
  • CareAcademy
  • Dentrix
  • Employment Hero
  • Google Calendar
  • Google Maps
  • HHAeXchange
  • HubSpot CRM
  • MYOB
  • Microsoft Excel
  • Paychex
  • Paycor
  • Paylocity
  • QuickBooks Desktop Payroll
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Viventium Software
  • Xero
  • Total integrations10
  • ADP GlobalView Payroll
  • CareAcademy
  • Dentrix
  • Employment Hero
  • Google Calendar
  • Google Maps
  • HHAeXchange
  • HubSpot CRM
  • MYOB
  • Microsoft Excel
  • Paychex
  • Paycor
  • Paylocity
  • QuickBooks Desktop Payroll
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Viventium Software
  • Xero