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Value for money rating
4.5
/5
42
Price starts from
No pricing info
What users say
Price starts from
Free
Pricing model
Free trial
Price starts from
74.95
/user
Per month
Pricing model
Free trial
Price starts from
199
Per month
Pricing model
Free trial
Price starts from
125
/user
Per month
Pricing model
Free trial
Price starts from
150
Per month
Pricing model
Free trial
Beth F.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
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The staff is helpful and response when contacted. Never had any Medicare billing issues. The system is user friendly and affordable. Always willing to take suggestions from the end user and make adjustments as able. I have been very happy with the system for many years.
I have used Careficient for many years with both current and startup hospices. It was easy to set up and teach staff to use. The support team is very helpful with resolving issues. Throughout all my State, Medicare and Accreditation surveys I have never had any compliance issues with the system. The cost is very affordable especially when doing a new startup agency. The enhancements that they have made over the years have made documenting, care planning, and signing physician orders , etc even better.
The only cons I have is the ability to use all the functionality with a IOS software system (IPad), though they have been working on that, as well as providing an increase of generated report options.
Tena M.
Nonprofit Organization Management, 201-500 employees
Used daily for 2+ years
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Medical records that can be easily viewed by quality assurance to be certain care plans are being followed. Record reviews, electronic medical records, etc.
Ease to use and navigate through. Low cost is always a plus. An amazing customer service team that I consider friends.
There really isn't anything I don't like about the software. Sometimes there may be issues with orders or something but, they have such a great support team that it usually gets fixed within a short period of time.
Shatane B.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
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Overall very impressed with system.
All patients information s all n one place. Great way to have great communicate between our staff Great scheduling system Stays updated Generates 485 form our nurses love this.
Sometimes have updates Little expensive but worth it!!! Scheduling is little confusing Long training when first starting up Need to be geared towards all medicaid and medicare program like passport etc
James C.
Health, Wellness and Fitness, 51-200 employees
Used daily for 2+ years
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Easy to use and cost effective. Most of the features you do have are easy to understand and learn. Also, since the company was purchased, new features and items have been added that we needed.
The Software has some limitations in billing and tracking cert periods and the EMR keeping is very weak. More work needs to be done in the EMR area.
Melissa P.
Hospital & Health Care, 1-10 employees
Used daily for less than 6 months
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Overall our agencies are beyond pleased with this software. It is comprehensive, is up to date with the COPs and care planning requirements. when calling customer service, our calls are answered promptly and if the tech doesn't know how to help, he/she will put us in touch with someone who can help. They are not used to handling agencies who provide both home health and hospice but they have worked very hard at helping us manage both inside the system.
Charting time (1 hour versus 5 in our old software) Thorough charting Offers both Home Health and Hospice Billing services are affordable and worth it Support is easy to reach and go out of their way to help They will customize as much as the system allows
The set up was frustrating and very time consuming Some of the processes inside the system are a bit confusing No ability to customize reports for agency needs: ie, fall tracking Training- Not structured to teach clinical personnel their role Difficult to differentiate home health from hospice patients on the list of patients.
Mary Ann I.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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Overall excellent home care software with a great support team. Having nurses on the support team is a great benefit for compliance questions. Compared to other home care software, the Careficient pricing can't be beat.
Care needs are easily entered and customized for our patients. Associates very happy with the ease of filling our their nursing notes. Agency reports are easily obtained and keeps our agency organized and up to date with compliance.
Transitioning patients to Careficient software is time consuming as we are not able to import information. Nothing bad about the system just a con for switching to any new software.