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CareStack
5
182
4
31
3
4
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete cloud-based dental practice management software.
Table of Contents
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CareStack - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
CareStack overview
Based on 219 verified user reviews
What is CareStack?
CareStack is a dental tool with key features that include claims management, treatment planning, charting, and more.
Who uses CareStack?
By industry, CareStack reviewers are most commonly professionals in hospital & health care (37%). The most frequent use case for CareStack cited by reviewers is dental (99% of reviewers).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Workflow Optimization
Patient Scheduling and Billing
Patient Communication and Portal
Do you work for CareStack? Manage this product listing
CareStack’s user interface
CareStack reviews
Overall rating
4.8
/5
219
Positive reviews
84
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.84/10
5
4
3
2
1
182
31
4
1
1
Carla B.
Front Desk Admin
Donna G.
Practice Administrator
Nikhal S.
Dentist
Jennifer G.
Manager
Li Y.
Dentist
Li Y.
Dentist
Who uses CareStack?
Based on 219 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CareStack's key features
Most critical features, based on insights from CareStack users:
All CareStack features
Features rating:
CareStack alternatives
CareStack
Starting from
698
/user
Per month
ABELDent
Starting from
400
Per month
iDentalSoft
Starting from
395
Per month
Curve Dental
Starting from
No pricing info
CareStack pricing
Value for money rating:
Starting from
698
/user
Per month
User opinions about CareStack price and value
Value for money rating:
To see what individual users think of CareStack's price and value, check out the review snippets below.
Carla B.
Front Desk Admin
Donna G.
Practice Administrator
CareStack integrations (8)
Integrations rated by users
We looked at 219 user reviews to identify which products are mentioned as CareStack integrations and how users feel about them.
Integration rating: 4.8 (30)
Integration rating: 4.8 (23)
Integration rating: 4.0 (7)
“Primary digital imaging platform.”
“This allows xrays to be viewed within CareStack. It bridges directly to Apteryx”
Todd R.
Sr Director of IT Architecture and Integrations
Other top integrations
CareStack customer support
What do users say about CareStack customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CareStack customer support.
A significant portion of users highlight CareStack's responsive and knowledgeable support team, making onboarding and daily use smoother.
Broad user base appreciates the ease of contacting support, with multiple channels and quick resolution of issues or questions.
Widespread user sentiment praises the personalized, patient approach of support staff, who provide clear guidance and training.
Frequently reported by users, the support team's dedication and proactive follow-up help practices maximize software benefits and efficiency.
A minority of users mention inconsistent support quality, with some finding tech support unhelpful or difficult to work with.
Support options
Training options
To see what individual users say about CareStack's customer support, check out the review snippets below.
“The customer support team has also been responsive and helpful whenever we needed assistance, and the support access options make it easy to get issues resolved quickly.”
Amber H.
Clinical Manager
“The customer service that has been provided my [sensitive content hidden] has been incredible and they have worked very hard to help us resolve various issues that have come up.”
Gina B.
Patient Acquisition Specialist
“My implementation team made it very difficult for me to get the support I needed early on in the the process. ”
Janeice W.
General Dentist and Owner
CareStack FAQs
CareStack has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is CareStack used for?
CloudStack is a cloud-based suite of practice management tools for the dental industry. The HIPAA compliant suite of solutions comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. The all-in-one platform provides the tools to help multi-site dental enterprises to enhance efficiency, automate tasks, and ensure patient safety. CloudStack’s CS Enterprise platform offers patient scheduling and a smart calendar tool to allow both dentists and patients to schedule appointments or follow-ups. Other features of the platform include patient curbside check-in, eligibility verification, patient charting, x-ray storage, prescriptions management, and patient communications via two-way text messaging. The CS Virtual Office solution facilitates telemedicine and patient payment processing through tools including online appointment scheduling, teleconsultations, and payment collections via SMS. The CloudStack CS Revenue Cycle Management solution provides tools for end-to-end revenue and cash flow management. It offers features including fee schedules, insurance eligibility verification, insurance claim submittals, and daily, weekly, and monthly financial reports.
Q. What level of support does CareStack offer?
CareStack offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base
