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ChartLogic EHR Pricing, Features, Reviews and Alternatives

ChartLogic EHR product overview

What is ChartLogic EHR?

ChartLogic is an integrated electronic health recording (EHR) solution offering benefits of electronic medical recording (EMR), practice management and medical billing services in a combined suite. The solution helps to streamline clinical operations and ensures paperless workflow.

Key benefits of using ChartLogic EHR

• ChartLogic EMR captures entire clinical encounters electronically and ensures paperless workflow across departments.

• The solution offers an integrated precision voice feature which allows doctors to navigate and input data through voice commands.

• ChartLogic offers a patient portal where the patients can create their own profile and populate it with their personal information and medical history, saving data entry time & effort of doctors and hospital staff.

• The solution offers pre-built multiple templates for different specialties which can also be tailored with ChartLogic’s template builder to meet individual physician needs and preferences.

• ChartLogic's patient background check feature runs an automatic check on each patient in advance, providing complete details on their insurance status.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars
In Person
Documentation

ChartLogic EHR features

Functionality

3.9

/5

60
Total Features52 8 categories

Most valued features by users

HIPAA Compliant
Appointment Management
Billing & Invoicing
Activity Dashboard
Reminders
Claims Management
Appointment Scheduling
Patient Records Management

Functionality contenders

ChartLogic EHR users reviews

Overall rating

4.0

/5

60

Positive reviews

77%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.05/10
Rating distribution

5

4

3

2

1

27

19

7

2

5

Pros
This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.

SR

Shelby R.

We have always liked ChartLogic and recommend it highly. They stay on top of requirements for Meaningful Use and are always helpful to the customer.

RS

Roger S.

Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.

JH

Janice H.

Cons
The deployment was horrible with an abundance of inaccurate entries which interfered with billing. Billing team in general is incompetent.

Adam P.

The worst part of it is that Chart Logic 7 is no longer available. If only they had worked out all the kinks before moving to a new version, but that's probably part of the financial model.

EC

Eli C.

Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.

hj

heather j.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great platform for insurance doctors, doctors, and patients alike.

Reviewed 2 years ago

I am checking electronic health records as well as existing prescription information to determine whether a customer qualifies for procedure coverage as well as if the procedure is safe given current prescription medication that the customer is using.

Pros

I can double check every health related patient information in here to approve procedure payments, thanks to our doctors sharing this info with us via CL.

Cons

Some features and information take a while to update on the server side. Because of this sometimes I have to wait longer than usual for what I need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great EMR

Reviewed 2 years ago

EHR/E-prescribing.

Pros

Ease of use. Easy to customize templates. Worked with other EMRs and you are not allowed to custimize templates of office notes or progress notes. Can custimize Folders for scanned documents. Speech is good, not perfect, but saves my wrists from typing as the other EMRs had. Speech commands make adding text/Template text to notes easy. I use the messages to send notes to other staff and use it as a reminder to me by sending messages to myself in the future. The best part is their customer service. Spot on. Read a few bad reviews. Let me tell you, they never dealt with an EMR with bad service before.

Cons

Wish the patient portal was more user friendly, could allow patients to make appointments, request refills. A mobile version would be helpful to me also - in that I might be able to use it as a way to securely communicate with patients. The direct mail systems still has problems. I can't view xml files.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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okay

Reviewed 2 years ago

Overall, it has been a decent software EHr, but could definitely use some improvements. Program hasn't seemed to change much since we initially started using it in 2006.

Pros

Overall poor customer service. It seems like they only have a few people working when big issues happen that require prompt attention from support team.

Cons

Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the most user friendly EHR programs on the market.

Reviewed 2 years ago

Better notes which have the key information required to get services covered and reimbursed are a main reason to use EHR. ChartLogic provides the flexibility and relative simplicity to make this process efficient. Tech support is excellent although I wish they were open a bit later.

Pros

Ease of customization. The ability to view an entire note as it is being built is a plus. Most EHR programs require that information is placed into the note section by section, in a certain order. Reality is that information is generally not provided to the doctor in an orderly fashion. Use of Smart Text which are mini-templates allow faster and more flexible note creation, not locking one in to use of specific templates.

Cons

Note creation is driven by Dragon Medical. Despite what I consider to have a fairly standard accent, I need to repeat myself frequently to get Dragon to work properly. The commands are buggy and work inconsistently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User friendly and adaptable to the clinician's needs for the practice

Reviewed 4 years ago

I am interested in the new developments including the ability to use apps and patient portals. I would like to see more integrating of schedules, lab results, and faxes. Looking forward to the future of what Chartlogics may have to offer in this regards.

Pros

I love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)

Cons

The software takes time to load pages which sometimes makes charting inefficient. Also, the new scheduler is more complex. I still prefer the older version as it has all that I need and looks more simple and easy on the eyes.

ChartLogic EHR FAQs and common questions

ChartLogic EHR has the following typical customers:
Freelancers, Mid Size Business, Small Business


ChartLogic EHR supports the following languages:
English


No, ChartLogic EHR does not have an API available.


ChartLogic EHR integrates with the following applications:
CareCloud


ChartLogic EHR offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base

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