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ChartLogic EHR Logo

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Cloud based EHR solution for hospitals and clinics

(7)

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ChartLogic EHR Pricing, Features, Reviews and Alternatives

ChartLogic EHR FAQs

Q. What type of pricing plans does ChartLogic EHR offer?

ChartLogic EHR has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of ChartLogic EHR?

ChartLogic EHR has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does ChartLogic EHR support?

ChartLogic EHR supports the following languages:
English


Q. Does ChartLogic EHR offer an API?

No, ChartLogic EHR does not have an API available.


Q. What other apps does ChartLogic EHR integrate with?

ChartLogic EHR integrates with the following applications:
CareCloud


Q. What level of support does ChartLogic EHR offer?

ChartLogic EHR offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

ChartLogic EHR product overview

Price starts from

149

Per month

Other

What is ChartLogic EHR?

ChartLogic is an integrated electronic health recording (EHR) solution offering benefits of electronic medical recording (EMR), practice management and medical billing services in a combined suite. The solution helps to streamline clinical operations and ensures paperless workflow.

Key benefits of using ChartLogic EHR

• ChartLogic EMR captures entire clinical encounters electronically and ensures paperless workflow across departments.

• The solution offers an integrated precision voice feature which allows doctors to navigate and input data through voice commands.

• ChartLogic offers a patient portal where the patients can create their own profile and populate it with their personal information and medical history, saving data entry time & effort of doctors and hospital staff.

• The solution offers pre-built multiple templates for different specialties which can also be tailored with ChartLogic’s template builder to meet individual physician needs and preferences.

• ChartLogic's patient background check feature runs an automatic check on each patient in advance, providing complete details on their insurance status.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Webinars
In Person
Documentation
Videos
Live Online

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Why am I seeing this?

ChartLogic EHR pricing information

Value for money

3.4

/5

64

Starting from

149

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ChartLogic EHR features

Functionality

3.8

/5

64

Total features

73

23 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Reminders
Patient Records Management
Appointment Management
Third-Party Integrations
Workflow Management

Functionality contenders

ChartLogic EHR users reviews

Overall Rating

3.8

/5

64

Positive reviews

72

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.05/10
Rating distribution

5

4

3

2

1

27

19

7

3

8

Pros
This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.
We have always liked ChartLogic and recommend it highly. They stay on top of requirements for Meaningful Use and are always helpful to the customer.
Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.
Cons
The deployment was horrible with an abundance of inaccurate entries which interfered with billing. Billing team in general is incompetent.
Admitted their fault in most of the problems, promised to reimburse me for the lost revenue, then completely stopped responding to emails and phone calls. Dont waste your money here.
THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start.

Overall rating contenders

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Ingrid V.

Insurance, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great platform for insurance doctors, doctors, and patients alike.

Reviewed 4 years ago

I am checking electronic health records as well as existing prescription information to determine whether a customer qualifies for procedure coverage as well as if the procedure is safe given current prescription medication that the customer is using.

Pros

I can double check every health related patient information in here to approve procedure payments, thanks to our doctors sharing this info with us via CL.

Cons

Some features and information take a while to update on the server side. Because of this sometimes I have to wait longer than usual for what I need.

JB
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John B.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great EMR

Reviewed 5 years ago

EHR/E-prescribing.

Pros

Ease of use. Easy to customize templates. Worked with other EMRs and you are not allowed to custimize templates of office notes or progress notes. Can custimize Folders for scanned documents. Speech is good, not perfect, but saves my wrists from typing as the other EMRs had. Speech commands make adding text/Template text to notes easy. I use the messages to send notes to other staff and use it as a reminder to me by sending messages to myself in the future. The best part is their customer service. Spot on. Read a few bad reviews. Let me tell you, they never dealt with an EMR with bad service before.

Cons

Wish the patient portal was more user friendly, could allow patients to make appointments, request refills. A mobile version would be helpful to me also - in that I might be able to use it as a way to securely communicate with patients. The direct mail systems still has problems. I can't view xml files.

AK
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Ashley K.

Medical Practice, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The system does not work

Reviewed 21 days ago

I am having a very negative experience with technical support right now. They did not take Change Healthcare crash seriously and never fixed the system. They are not knowledgeable and not able to answer basic questions regarding their system. It is difficult to move from one level of support to the next, and higher levels don't do much either even if you manage to get a hold of them. You are essentially on your own when it comes to technical support .

Pros

When I first purchased the system and it was actually working, I liked the price of it. The EMR part had many bugs and the billing counterpart was not intuitive and very difficult to use, but the low monthly fee made it bearable. Then Change Healthcare crashed and more than 3 months later, I am still not able to submit the claims through Chart Logic. There is nothing I like about it right now.

Cons

Right now I am not able to submit claims because the system never got fixed after Change Healthcare crashed. When the billing system was functioning, the part that I liked least was the fact that scheduling has to be done on the billing software which is not available online, and the charting has to be one in the EMR which is available online. I have a mobile practice and it's essential for me to be able to adjust the schedule as I go, which is impossible with this system. The fact that scheduling is not done from EMR was not revealed during demo or at any point. I learned it during onboarding. The EMR part also constantly glitches. Not all template formats are supported.

ET
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Elly T.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User friendly and adaptable to the clinician's needs for the practice

Reviewed 7 years ago

I am interested in the new developments including the ability to use apps and patient portals. I would like to see more integrating of schedules, lab results, and faxes. Looking forward to the future of what Chartlogics may have to offer in this regards.

Pros

I love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)

Cons

The software takes time to load pages which sometimes makes charting inefficient. Also, the new scheduler is more complex. I still prefer the older version as it has all that I need and looks more simple and easy on the eyes.

GP
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Genevieve P.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Poor Customer Service

Reviewed 5 years ago
Pros

The doctor and techs like the usability of the software. Unfortunately, even upon specifically asking, the company does not notify us of changes we will experience and issues that may occur when updates are installed. When they are reported, tickets are opened and nothing is ever done to resolve the problems... we have to learn to deal with them. Our IT department has never had any issues coordinating the requirements for the updates.

Cons

Lack of promised follow-up, poor customer service and tickets not even being opened when requested (although, even when a ticket is issued, they are not addressed/resolved).

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