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AestheticsPro Logo

All-in-one medspa software with powerful AI tools

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AestheticsPro - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

AestheticsPro overview

Based on 678 verified user reviews

What is AestheticsPro?

By industry, AestheticsPro reviewers are most commonly professionals in medical practice (49%). The most frequent use case for AestheticsPro cited by reviewers is medical spa (83% of reviewers).

What are the most popular integrations for AestheticsPro?

The AestheticsPro integration most frequently cited by reviewers is Clover, a payment processing product rated 5.0 out of 5 for its integration with AestheticsPro.

Starting price

160flat rate /
per month
view pricing plans
try for free

Pros & Cons

Scheduling

Patient Management

Appointment Scheduling

Payment and Invoicing

Email and Text Messaging

Inventory Management

AestheticsPro’s user interface

Ease of use rating:

AestheticsPro review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(40)
3-4(184)
5(454)

What do users say about AestheticsPro?

Reviewers appreciate AestheticsPro for its comprehensive features, including patient management, scheduling, and integrated client records, which help streamline daily operations for medspas and clinics. They find the platform generally easy to use, with intuitive navigation and helpful training resources, though some mention a learning curve and desire more robust onboarding or clearer instructions for advanced features.

Users report that customer support is responsive and helpful, but some experience delays, inconsistent assistance, or frustration with contract terms. They note occasional software bugs, payment processing limitations, and challenges with customization, data migration, and integration with third-party tools.

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Who uses AestheticsPro?

Based on 678 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Health, Wellness and Fitness
Cosmetics
Alternative Medicine
Others

Use cases

Medical Spa
Electronic Medical Records
Medical Scheduling
Retail POS System
Spa

AestheticsPro's key features

GetApp's analysis of 61 verified user reviews collected between July 2021 and September 2024 identifies AestheticsPro's most critical features and summarizes user sentiment about those features.

Appointment management

Reviewers appreciate AestheticsPro's appointment management capabilities. They find it user-friendly and reliable, with capabilities like block scheduling and online patient self-booking. Users report challenges with automation and equipment booking, which can lead to double bookings. They indicate difficulties with mobile access and calendar integration. They also mention the need for more options in sending appointment reminders and the inability to click and drag appointments to other dates. Overall, they find it helpful for managing multiple providers, rooms, and equipment. Of the 26 AestheticsPro users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.


HIPAA compliant

Reviewers highlight the importance of AestheticsPro's HIPAA compliance. They find it essential for handling medical records and ensuring data security. Users report that AestheticsPro meets their expectations for protecting patient information and maintaining legal and privacy standards. They appreciate the off-site data storage and user group privileges, which provide peace of mind. They say HIPAA compliance is important for their business operations, particularly in the MedSpa industry, and they value the software's ability to simplify this aspect. Of the 14 AestheticsPro users who gave detailed accounts of their use of HIPAA Compliant, 93% rated this feature as important or highly important.


All AestheticsPro features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Appointment scheduling
Automated scheduling
Barcode/Ticket scanning
Before & after pictures
Billing & invoicing
Calendar management
Calendar sync
Cancellation tracking
Charting
Chat/Messaging
Client management
Client portal
Clinical notes
Communication management
Compliance management
Confirmations/Reminders
Credit card processing
Customer database
Customer history
Customer surveys
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Discount management
Documentation management
Document management
Document storage
Drag & drop
Drug reference database
Electronic payments
Electronic signature
Email marketing
Email reminders
Employee management
E-Prescribing
Event scheduling
Faculty/Staff management
File sharing
For medical purposes
For medical spas
Forms management
For salons and spas
Generative ai
Gift card management
Inventory management
Invoice management
Live chat
Loyalty program
Marketing automation
Medical history records
Mobile access
Mobile alerts
Multi-Location
Multi-Provider practice
No-Show tracking
On call scheduling
One-to-One messaging
Online booking
Online forms
Patient portal
Patient records management
Patient scheduling
Payment processing
Payroll & commissions
Performance metrics
Physician management
Point of sale (pos)
Practice management
Promotions management
Real-Time reporting
Records management
Recurring appointments
Reminders
Remote treatment planning
Reporting & statistics
Revenue management
Sales reports
Scheduling
Secure data storage
Self check-in/check-out
Self service portal
SMS marketing
SMS messaging
Surveys & feedback
Telemedicine integration
Third-Party integrations
Touch screen
Transaction history
Treatment packages
Two-Way audio & video
Video conferencing
Virtual waiting room
Wait list management
Website integration
Workflow management

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AestheticsPro pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro-Plus

160

Per month

Features included:

  • EMR With E-Record Creator
  • Client Portal
  • Photo & Document Uploads
  • AP Focus - Advanced Medical Photo Solution
  • Telemedicine
  • Client Management
  • Online Scheduling
  • 2-way Appointment Confirmation
  • Calendar & Resource Management
  • Staff Management
  • Point of Sale
  • Gift Card Management
  • Subscriptions/Memberships/ Client Bank
  • Loyalty & Rewards Program
  • Reporting & Analytics
  • Inventory Management
  • Book Now - Online Booking
  • Live Support
  • Training Library

Executive

285

Per month

Features included:

  • EMR with Form Library
  • Mobile App
  • AP Focus - Advanced Medical Photo Solutions
  • Client Portal with Online Booking
  • Telemedicine
  • Live Support
  • Comprehensive Training Library
  • Subscriptions/Memberships/ Client Bank
  • Product Inventory
  • Rewards & Referrals
  • Point of Sale
  • E-Prescribe
  • Unlimited Users and Roles
  • Additional Locations
  • Advanced Reporting
  • Dedicated Webinars and Resources
  • Dedicated Client Success Team
  • Access to Priority Support (With Premier Program)

Enterprise

350

Per month

Features included:

  • EMR with Form Library
  • Mobile App
  • AP Focus - Advanced Medical Photo Solutions
  • Client Portal with Online Booking
  • Telemedicine
  • Live Support
  • Comprehensive Training Library
  • Subscriptions/Memberships/ Client Bank
  • Product Inventory
  • Rewards & Referrals
  • Point of Sale
  • E-Prescribe
  • Unlimited Users and Roles
  • Additional Locations
  • Advanced Reporting
  • Designated Client Success Manager
  • Dedicated Webinars and Resources
  • Open API Solutions
  • Custom Branding
  • Dedicated Live Support
  • Custom Reporting
  • Advanced Client Success Manager

User opinions about AestheticsPro price and value

Value for money rating:

To see what individual users think of AestheticsPro's price and value, check out the review snippets below.

“Between scheduling, charting, Payment Processing, patient communications, and customization capabilities, the software has become an important part of our day-to-day operations.”
SS

Sashi S.

CEO

“From a Security and Patient Record Management standpoint, the platform has helped us organize and streamline our operations while maintaining confidence in how patient information is managed across our clinic.”
SS

Sashi S.

CEO

AestheticsPro integrations (7)

Integrations rated by users

We looked at 678 user reviews to identify which products are mentioned as AestheticsPro integrations and how users feel about them.

Clover logo
Clover

Integration rating: 5.0 (11)

“Used to process payments.”

IM

Ion M.

Owner

Integration rating: 4.1 (9)

Integration rating: 4.5 (6)

Integration rating: 5.0 (3)

AestheticsPro customer support

What do users say about AestheticsPro customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of AestheticsPro customer support.

A significant portion of users highlight the responsiveness and helpfulness of the customer support team, noting quick replies and thorough assistance.

A number of users appreciate the availability of multiple support channels, including calls, emails, online manuals, and live training.

Many reviewers mention that support staff are knowledgeable, patient, and willing to go above and beyond to resolve issues and provide guidance.

A limited number of users report slow response times, difficulty reaching live support, and challenges getting immediate or phone-based assistance.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum
24/7 (live rep)

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about AestheticsPro's customer support, check out the review snippets below.

“We should be able to map a product to a service every time for tracking.”

CC

Cheryl C.

Office manager

“Customer service is hard to get in contact with - actually speaking with a live person.”

NR

Natalie R.

Owner

AestheticsPro FAQs

Q. Who are the typical users of AestheticsPro?

AestheticsPro has the following typical customers:
Small Business, Freelancers

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Q. What is AestheticsPro used for?

AestheticsPro is an all-in-one, cloud-based medical spa software platform built for medspas, wellness clinics, and aesthetic practices. With AI-powered tools, scheduling, EMR, CRM, marketing, payments, client engagement, reporting, and more in one easy-to-use system, AestheticsPro helps practices simplify workflows, reduce administrative work, and grow with confidence. Built-in AI tools make everyday work easier. Ask Kai provides instant in-software assistance, Kai Content Assistant helps create notes and client communications, and Kai Form Builder helps create and update electronic forms. AI-powered marketing and AI receptionist tools help engage clients across phone, text, and website chat—automating routine tasks and keeping workflows moving. Manage the client journey from booking and intake through treatment, checkout, follow-up, and retention in one connected platform. Customizable electronic forms, SOAP notes, consent documents, client records, and before-and-after photos are securely managed within the EMR, supporting HIPAA compliance and client privacy. An intuitive drag-and-drop calendar helps manage appointments, providers, services, rooms, and availability, while automated reminders help reduce missed appointments. Flexible tools support solo providers, growing teams, and multi-location practices. Built-in CRM and marketing tools help practices manage leads, segment clients, send targeted emails and texts, personalize communications, and create campaigns. Memberships, gift cards, packages, rewards, and other retention tools help encourage repeat visits and recurring revenue. Integrated payment processing and POS connect checkout with client profiles, services, packages, memberships, gift cards, and retail products. Practices can also manage inventory, taxes, commissions, refunds, receipts, and recurring payments. A secure client portal lets clients complete forms, manage appointments, access information, and communicate with your team. Team management tools include employee permissions, credential tracking, time clocks, and role-based access, while reporting and dashboards provide real-time visibility into revenue, staff performance, marketing, services, and client activity. Integrated telemedicine supports virtual consultations, screenings, and follow-ups while keeping documentation connected to the client record. Whether you're a solo provider, growing medspa, or multi-location organization, AestheticsPro is designed to scale with your practice. With nearly 20 years of serving the aesthetics industry and thousands of providers onboard, AestheticsPro combines essential practice management tools with AI-powered automation in one streamlined, easy-to-use platform. From booking to checkout and beyond, AestheticsPro helps your team spend less time on administrative work and more time focused on clients and growth.


Q. Does AestheticsPro support mobile devices?

AestheticsPro supports the following devices:
iPhone, iPad, Android


Q. What level of support does AestheticsPro offer?

AestheticsPro offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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