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Clearwave Logo

Patient check-in and scheduling system for medical practices

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Clearwave - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Clearwave overview

What is Clearwave?

Clearwave is the Patient Engagement Solution built to drive measurable results for specialty healthcare practices. Today, Clearwave is adopted by 11K+ providers and 170M+ patients nationwide. Cearwave empowers patients to schedule, register, and check in on their own—anytime, anywhere—while ensuring accuracy and efficiency at every step. Clearwave’s comprehensive patient engagement suite helps practices grow revenue, improve collections, reduce claim rejections, and expand patient access without adding staff or complexity. With trusted integrations, a comprehensive partner ecosystem, and a proven focus on efficiency, Clearwave helps practices optimize staff operations, accelerate revenue, and deliver the modern experiences patients expect. Trusted by over 500 practices nationwide, Clearwave empowers healthcare organizations to achieve measurable growth and lasting operational excellence.

What makes Clearwave’s new platform different than traditional patient engagement solutions or the experience tools offered by a PMS? In the 2025 healthcare environment, practices need more than just another digital tool or vendor—they need a solution that puts the patient in control. Clearwave’s Patient-Led Self-Service Platform does exactly that, allowing specialty practices to optimize staffing, accelerate revenue and deliver exceptional patient experiences. Rather than simply digitizing tasks while keeping staff heavily involved like other patient engagement vendors or PMS systems, Clearwave’s patient-led solutions are built to empower patients to take control of their healthcare experiences and reduce staff involvement in tedious administrative tasks — by over 80%. Clearwave puts the power in your patients’ hands, meeting their demands by streamlining appointment booking, check-in, communications and payment. This shift reduces staff workloads to the point where practices can drop required registration staffing numbers by 60% or more and reallocate those FTEs or cost-savings elsewhere. This patient-powered approach also simplifies collections, data capture and claims processes, which help practices get paid faster.

Clearwave Scheduling:

- Allow 24/7 Patient Booking: Give new and existing patients the convenience of booking appointments online, and offer an automated waitlist. See up to a 174% increase in monthly visits and save staff up to 1,500 hours per year.

Reduce Call Center Strains: Provide agents a tool to drop onboarding time by 86% and improve agent booking accuracy and efficiency.

Clearwave Registration:

- Speed Up Check-In: With patient-led registration, like kiosks, practices see 96% patient adoption, dropping check-in times by 90% and improving patient experiences every day. All of which reduces tedious manual tasks by 87% or more.

- Get Cleaner Data: Configure registration workflows based on your unique needs to ensure quick and accurate data capture. All demographic data, signed consents, scanned Insurance Card images and more flow directly into NextGen.

Clearwave Clinical Intake:

- Provide Modern Experiences: Give patients the option to complete clinical intake on-the-go, helping them save time at the office.

- Create Efficiencies: Help staff save time and improve data accuracy by reducing staff intervention in medical history and clinical data capture.

Clearwave Eligibility:

- Instantly Determine Eligibility: Spot and solve insurance issues fast, present accurate co-pays at check-in, see consistent collection rates of 96% or higher.

- Simplify Issue Resolution: Help staff quickly identify errors with a flagging system, so they can make corrections fast and help your practice drop claim rejections by up to 100%.

Clearwave Payments:

-Simplify Payments: Provide multiple options including card-on-file and tap-to-pay to make it easier for patients to pay you.

- Increase Revenue: Collect co-pays, past-due balances and more right at check-in increasing collections by 112%.

Key benefits of using Clearwave

Self-service
All-in-one patient engagement
Digital Scheduling
Patient-led Kiosks
96%+ Patient Adoption
Simplified Payments
87%+ Drop in staff workloads
50+ PMS/EHR Integrations
Personalized Communications
Workflows That Meet Provider Requirements

Starting price


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Clearwave’s user interface

Ease of use rating:

Clearwave pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(7)
5(25)

What do users say about Clearwave?

We are able to reach out to patients via text/email to confirm the patients, check eligibility and benefits, and collect patient demographics and copays, all without needing an extra employee.

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Who uses Clearwave?

Based on 33 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Hospital & Health Care
Health, Wellness and Fitness

Use cases

- Not enough reviews
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Clearwave's key features

Most critical features, based on insights from Clearwave users:

Mobile access
Admissions management
HIPAA compliant
Patient intake
Patient Flow Management
Customizable branding

All Clearwave features

Features rating:

Onsite registration
Digital signature
Customizable user interface
User session management
Wireless internet access control
Physician scheduling
Wait list management
Physician management
Performance metrics
Payment processing
Payment collection
Patient scheduling
Patient questionnaires
Patient engagement
Patient education
Patient communications
Online intake forms
Onboarding
Multi-Physician
Multi-Location
Customizable forms
Usage tracking/analytics
Touch screen
Third-Party integrations
SMS messaging
Self check-in/check-out
Secure browsing
Scheduling
Reporting/Analytics
Reporting & statistics
Reminders
Registration management
Real-Time reporting
Real-Time notifications
Real-Time data
Real-Time analytics
Virtual keyboard
Practice management
Contact database
Confirmations/Reminders
Compliance management
Communication management
Client portal
Claims scrubbing
Claims management
Cancellation tracking
Booking management
Automated scheduling
Appointment scheduling
Appointment management
API
Alerts/Notifications
ADA compliance
Activity tracking
Activity dashboard
Multi-Language
Multi-Channel communication
Mobile alerts
Messaging
Medication history
Live chat
kiosk
Insurance verification
Insurance eligibility verification
Historical reporting
Forms management
For orthopedics
For ophthalmologists
EMR/EHR
Electronic payments
Digital signage
Data import/export
Customizable reports

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Clearwave pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Clearwave price and value

Value for money rating:

To see what individual users think of Clearwave's price and value, check out the review snippets below.

“I like most is the eligibility, overall it's wonderful and detail. Lets you know the patient's copay very helpful.”
SK

Sherrie K.

RCMA

“Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement them by coming up with a creative solution.”
AF

Albert F.

I. S. Applications Manager

Clearwave support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Videos
Live Online
In Person
Documentation
Webinars

Clearwave FAQs

Q. Who are the typical users of Clearwave?

Clearwave has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Clearwave support?

Clearwave supports the following languages:
Arabic, Chinese (Simplified), English, French, Korean, Portuguese, Portuguese, Portuguese, Russian, Spanish, Vietnamese


Q. Does Clearwave offer an API?

Yes, Clearwave has an API available for use.


Q. What level of support does Clearwave offer?

Clearwave offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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