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Crystal Practice Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline patient visits from check in to check out.
Table of Contents
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Crystal Practice Management - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Crystal Practice Management overview
What is Crystal Practice Management?
Crystal PM is a practice management and EHR software platform built specifically for eyecare practices. It helps teams manage scheduling, clinical documentation, optical inventory, billing, payments, and patient communication within one connected system.
Crystal PM is designed around true system customization, allowing practices to tailor templates, layouts, shortcuts, and workflows to match how their office operates. This flexibility helps reduce clicks, streamline daily tasks, and support efficient workflows across the entire practice.
Practices can choose between cloud-hosted or locally hosted deployment, giving them control over how their software is accessed and managed. Crystal PM integrates with a wide network of partners and devices, making it easy to fit into existing practice technology environments.
Crystal PM is supported by an experienced, U.S.-based support team and an in-house development group focused on continuous product improvements, including AI-driven features. For practices transitioning from another system, Crystal offers a specialized migration process designed to preserve data accuracy while minimizing disruption to daily operations.
Key benefits of using Crystal Practice Management
Collect patient payments directly within Crystal PM, with transactions posting automatically to the patient ledger for more accurate records and less reconciliation work.
Manage optical inventory and orders with built-in tools for frames, lenses, and contact lenses. Plus, build custom packages for easy ordering.
Offer patients 24/7 access through the patient portal, allowing them to view records, prescriptions, and visit summaries while reducing front desk inquiries.
Enable online patient scheduling that writes appointments back into the practice schedule in real time, matching existing patient records or creating new ones as needed.
Gain clearer financial and operational insight with reporting tools that help practices monitor performance, track trends, and support informed decision-making.
Connect with a large network of integrated partners and devices, allowing practices to build a technology ecosystem that fits their specific needs.
Starting price
per year
Alternatives
with better value for money
Crystal Practice Management’s user interface
Crystal Practice Management reviews
Overall rating
4.2
/5
24
Positive reviews
83
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.94/10
5
4
3
2
1
12
8
2
1
1
Sunil M.
Optometrist
Desiree D.
Practice Manager
Lexie I.
Optometry student
Amanda S.
Optometric Technician
Verified reviewer
Anonymity request
Sally C.
Manager
Who uses Crystal Practice Management?
Based on 24 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Crystal Practice Management's key features
Most critical features, based on insights from Crystal Practice Management users:
All Crystal Practice Management features
Features rating:
Crystal Practice Management alternatives
Crystal Practice Management
Starting from
9995
Per year
Acuity Scheduling
Starting from
20
Per month
BestNotes
Starting from
58
Per month
Valant EHR Suite
Starting from
No pricing info
Crystal Practice Management pricing
Pricing plans
Pricing details:
Cloud Version
No pricing info
Features included:
- Billing
- Certified Medical Records
- Daily Backups and More
- Everthing in the In Office Version Plan Plus
- Integration of E-Prescribing With All Scripts
- Link to TAB
- Online Patient/Health Form With Kiosk Option
- Patient Demographics
- Reports
- Scheduling
User opinions about Crystal Practice Management price and value
Value for money rating:
To see what individual users think of Crystal Practice Management's price and value, check out the review snippets below.
Sunil M.
Optometrist
Desiree D.
Practice Manager
Crystal Practice Management integrations (4)
Top integrations
Crystal Practice Management support options
Typical customers
Platforms supported
Support options
Training options
Crystal Practice Management FAQs
Crystal Practice Management has the following pricing plans:
Starting from: $9995.00/year
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Crystal Practice Management?
Crystal Practice Management has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Crystal Practice Management support?
Crystal Practice Management supports the following languages:
English
Q. Does Crystal Practice Management offer an API?
No, Crystal Practice Management does not have an API available.
Q. What level of support does Crystal Practice Management offer?
Crystal Practice Management offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
