getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Dentrix Ascend Logo

Cloud-native dental software built to drive growth

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Dentrix Ascend - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Dentrix Ascend overview

What is Dentrix Ascend?

Dentrix Ascend is a cloud-native dental practice management platform that helps practices improve clinical performance, streamline operations, and drive growth from a single connected system.

Unlike disconnected point solutions, Ascend combines scheduling, charting, imaging, patient communications, revenue cycle management, analytics, and integrated AI tools in one platform accessible from anywhere.

Practices can simplify everyday workflows with online scheduling, automated reminders, digital forms, eligibility verification, claims management, treatment planning, e-prescribing, and patient engagement capabilities that help keep schedules full and teams productive.

Built-in AI solutions support earlier diagnosis, stronger patient communication, and more confident treatment conversations, helping practices improve case acceptance and deliver better patient experiences.

For multi-provider and multi-location organizations, Ascend provides centralized visibility across locations.

Starting price

view pricing plans

Pros & Cons

Verified reviewer profile picture
Verified reviewer profile picture

Patient Management

Customer Support

Ascend User Experience

Reports

Features

Treatment Planning

Dentrix Ascend’s user interface

Ease of use rating:

Dentrix Ascend reviews

Overall rating

4.1

/5

235

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

107

85

24

7

12

Pros
“This software has everything my practice needs - it's the only thing we use, and it incorporates digital radiographs as well. ”
SC

Suzanne C.

Dentist

“What truly stands out is their pleasant and responsive support team. Whenever we have questions or run into challenges, they provide clear solutions in a timely manner, making it easy to keep our workflow moving without unnecessary delays.”
WG

Wesley G.

CEO

“Very good - I appreciate all the components of this software including note templates which can be customized. ”
SC

Suzanne C.

Dentist

Cons
“We could not get all the info to convert into ONE. ”
sf

susan f.

OWNER

“That extra price adds insult to injury.”
WG

Wesley G.

CEO

“Can never get ahold of customer support to help with any of the problems.”
SB

Shannon B.

Office Manager

Who uses Dentrix Ascend?

Based on 235 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Hospital & Health Care
Health, Wellness and Fitness
Medical Devices
Others

Use cases

Dental
Dental Charting
Dental Imaging
Patient Case Management
Patient Scheduling

Dentrix Ascend's key features

Most critical features, based on insights from Dentrix Ascend users:

Medical billing
Claims management
E-Prescribing
Patient portal

All Dentrix Ascend features

Features rating:

2D drawing
3D imaging
Accounting
Activity dashboard
AI/Machine learning
Appointment management
Appointment scheduling
Automated scheduling
Billing & invoicing
Broadcast messaging
Calendar sync
Calibration management
Campaign management
Case management
Charting
Claims management
Claims scrubbing
Client management
Clinical notes
Communication management
Confirmations/Reminders
Customizable reports
Customizable templates
Data discovery
Data import/export
Data visualization
Dental practice management
Digital intake forms
Document imaging
Document management
Drag & drop
EDI
E-Prescribing
For medical purposes
Image analysis
Imaging and x-rays
Insurance eligibility verification
Live chat
Machine learning
Medical billing
Messaging
Monitoring
Multi-Location
Multiple appointment types
Natural language processing
Online scheduling
Orthodontic charting
Patient communications
Patient engagement
Patient intake
Patient management
Patient portal
Patient records management
Patient scheduling
Periodontal charting
Physician management
Practice management
Progress notes
Progress tracking
Records management
Referral tracking
Reminders
Reporting & statistics
Revenue management
Role-Based permissions
Scheduled/Automated reports
Scheduling
Secure messaging
Self service portal
Task management
Telemedicine integration
Treatment planning
User management
Wait list management

Dentrix Ascend alternatives

Dentrix Ascend logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Denticon logo
visit website

Starting from

750

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Curve Dental logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SimplePractice logo
visit website

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dentrix Ascend integrations (0)

Integrations rated by users

We looked at 235 user reviews to identify which products are mentioned as Dentrix Ascend integrations and how users feel about them.

Weave logo
Weave

Integration rating: 4.5 (2)

the actual integration is bad

We could always copy and paste text conversations, but Weave allows text-writeback which has been a gamechanger for saving time.

Verified reviewer profile picture

Omar S.

physician

1/2

Other top integrations

Dentrix Ascend customer support

What do users say about Dentrix Ascend customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Dentrix Ascend customer support.

A significant portion of users report fast, knowledgeable, and friendly customer support that resolves issues efficiently.

A number of users appreciate multiple support channels, including forums and help centers, making it easy to get assistance.

A minority of users mention difficulty reaching customer support and express frustration with limited availability.

Support options

Knowledge base
Faqs/forum
Phone support
Email/help desk
Chat

Training options

Live online
Videos
Documentation
In person
Webinars

To see what individual users say about Dentrix Ascend's customer support, check out the review snippets below.

“Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help.”

WG

Wesley G.

CEO

“Customer support made it easy and helped us through the challenges with ease.”

RH

Rian H.

Dental office manager

“Can never get ahold of customer support to help with any of the problems.”

SB

Shannon B.

Office Manager

Dentrix Ascend FAQs

Q. Who are the typical users of Dentrix Ascend?

Dentrix Ascend has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. Does Dentrix Ascend support mobile devices?

Dentrix Ascend supports the following devices:
Android, iPhone, iPad


Q. What level of support does Dentrix Ascend offer?

Dentrix Ascend offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

Related categories