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Doctible
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management & patient communication for healthcare
Table of Contents
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Doctible - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Doctible overview
What is Doctible?
Doctible is a reputation and patient management platform that helps healthcare practices retain patients and reduce no-shows. Features include a performance dashboard, satisfaction tracker, review booster technology, integration with practice management systems, review auto-responses, and more. With Doctible, staff can communicate directly with patients using the 2-way desktop texting feature, as well as utilize landline texting, group and family messages, and sequential messaging. The platform allows healthcare professionals to monitor patient visit history and recall schedule, enabling automated appointment confirmations, reminders, and recalls. The Doctible patient satisfaction tracker, performance dashboard, and reviews booster monitors patient satisfaction statistics for use in change management and future decision making. Doctible can be fully integrated with existing practice management software and electronic health record (EHR) systems, to provide advanced patient candidate selection and lending partner matching processes for patient loan and financial assistance applications.
Who uses Doctible?
By industry, Doctible reviewers are most commonly professionals in medical practice (39%). The most frequent use case for Doctible cited by reviewers is dental (55% of reviewers).
What do users say about Doctible pricing?
Most users consider Doctible cost-effective, citing competitive pricing and valuable included tools, and they appreciate its affordability compared to alternatives. However, some users report concerns about price increases and feel certain features are lacking for the cost.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Messaging
Feedback
Reliability
Campaigns
Integration
Doctible’s user interface
Doctible pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Doctible?
Reviewers indicate Doctible streamlines patient communication, appointment reminders, and review requests, making it easy to boost online presence and reduce no-shows. They find texting and email features efficient, allowing staff to save time and patients to respond quickly. Most feel the platform is user-friendly and simple to implement, even for those less tech-savvy. They appreciate responsive customer support and helpful training resources.
Some mention occasional technical issues, limited integration with other systems, and rising costs, but say problems are usually resolved promptly. They note a desire for more customizable campaign options and better automation for patient forms and reminders.
Select to learn more
Who uses Doctible?
Based on 265 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Doctible's key features
Most critical features, based on insights from Doctible users:
All Doctible features
Features rating:
Doctible awards
Doctible alternatives
Doctible
Starting from
249
Per month
Buzz
Starting from
0
Dental Intelligence
Starting from
No pricing info
Birdeye
Starting from
No pricing info
Doctible pricing
Pricing plans
Pricing details:
Platinum
No pricing info
Features included:
- Custom website
- Website messenger
User opinions about Doctible price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Doctible's price and value, 75% mention it in a positive light.
Most users consider Doctible to be a cost-effective solution, highlighting its competitive pricing and the inclusion of useful communication tools. They appreciate the low cost compared to other providers and find it offers functionalities not available from other services. Users think the pricing is fair and reasonable, making it an affordable option for marketing their business. Some reviewers feel the service is inexpensive and offers good value for money. However, some users report concerns about potential price increases and feel that certain features are missing for the price charged. A few reviewers mention that it seems expensive for their needs.
, and
To see what individual users think of Doctible's cost and value, check out the review excerpts below.
Doctible integrations (2)
Integrations rated by users
We looked at 265 user reviews to identify which products are mentioned as Doctible integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Doctible customer support
What do users say about Doctible customer support?
Customer support rating:
We analyzed 57 verified user reviews to identify positive and negative aspects of Doctible customer support.
Widely noted by reviewers, Doctible's customer support is highly responsive and quick to address questions or issues.
A number of users appreciate the professionalism and friendliness of the support team, making interactions pleasant.
Multiple users mention that support is easy to contact, with options like live chat and prompt callbacks.
A significant portion of users value the knowledgeable staff who provide clear explanations and effective guidance.
Support options
Training options
To see what individual users say about Doctible's customer support, check out the review snippets below.
“The rep has been great and responsive, the customer services has been great and quickly responsive to anything we need and the get detailed information from us to ensure we have it right the first time!”
Chadwick T.
Practice Administrator/Manager
“Each time I have spoken with the support team, they have been responsive and prompt in both answering questions and explaining the way to get the most out of the product.”
Mike P.
Front Desk
“It is helpful being able to live chat with the doctible support team.”
Jackie C.
Optician/ Front Desk
Doctible FAQs
Doctible has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Doctible?
Doctible has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Doctible support?
Doctible supports the following languages:
English, Spanish
Q. Does Doctible support mobile devices?
Doctible supports the following devices:
iPad, iPhone
Q. Does Doctible offer an API?
Yes, Doctible has an API available for use.
Q. What other apps does Doctible integrate with?
Doctible integrates with the following applications:
Vision
Q. What level of support does Doctible offer?
Doctible offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
