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Reputation management & patient communication for healthcare
Doctible is a reputation and patient management platform that helps healthcare practices retain patients and reduce no-shows. Features include a performance dashboard, satisfaction tracker, review booster technology, integration with practice management systems, review auto-responses, and more.
Typical customers
Platforms supported
Support options
Training options
Functionality
4.8
/5
252
Total features
72
5 categories
Functionality contenders
Overall Rating
4.8
/5
252
Positive reviews
217
29
3
1
2
Overall rating contenders
Ruth M.
Office Manager
Health, Wellness and Fitness, 1-10 employees
Review source
Transcript
Ruth M.: Hi. My name's Ruth. I am the office manager at Family Neck and Back. We have six employees full-time....
Jolene P.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
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Doctible review management is user friendly and very beneficial.
I dont have any suggestions, works well for our office.
Tania P.
Medical Practice, 1-10 employees
Used daily for 2+ years
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Good
Easy to use in sending patient review request
in the beginning of our service it was VERY hard to reach someone if there was a problem
Michele C.
Hospital & Health Care, 1-10 employees
Used daily for less than 6 months
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The product is inexpensive than better known alternative companies but for a reason. They cannot deliver. Buyer beware.
This company offers poor integration with practice management software. They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to patients who didn't actually present for treatment. I asked to not have any review requests sent during the time that my office was closed for routine care and only providing emergency treatment. Doctible...
Shelly R.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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The best take away from using Doctible was the amount of reviews generated and posted directly to Google not through a third party. Doctible made it easy for our patients to leave a review and then Doctible posted the review to Google so our patients didn't have to!
For us the amount of reviews posted to Google after we started Doctible was amazing! Doctible definetely bumped us up on the Google listing as well. Also the price was very conservative compared to other companies providing the same services or close to the same services.
I wish Doctible could do talk to text and also integtrate your new patients forms to automatically populate in the software system we use for our Dental office.
Gilcher C.
Health, Wellness and Fitness, 1-10 employees
Used weekly for 1-2 years
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Doctible has made it easy for our office to reach out to patients to learn more about their experiences at our office. Thanks to Doctible, our patients automatically get text messages after their visit making it easier than ever to share their positive experiences online. Our office has seen an increase in Google reviews since introducing Doctible to our office.
Truly, I do not have any "cons" about Doctible. We have had a great experience thus far and we don't foresee any problems in the future.
Doctible has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Doctible?
Q. What other apps does Doctible integrate with?