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Doctible Logo
Doctible
4.8
(252)

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Reputation management & patient communication for healthcare

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(1)

Doctible Pricing, Features, Reviews and Alternatives

Doctible product overview

What is Doctible?

Doctible is a reputation and patient management platform that helps healthcare practices retain patients and reduce no-shows. Features include a performance dashboard, satisfaction tracker, review booster technology, integration with practice management systems, review auto-responses, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Documentation
Live Online

Doctible pricing information

Value for money

4.7

/5

252

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Doctible features

Functionality

4.8

/5

252

Total features

72

5 categories

Most valued features by users

HIPAA Compliant
Activity Dashboard
Reminders
Alerts/Notifications
Scheduling
Appointment Management
Third Party Integrations
API

Functionality contenders

Doctible users reviews

Overall Rating

4.8

/5

252

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.46/10
Rating distribution

5

4

3

2

1

217

29

3

1

2

Pros
We love that we can contact our patients thru text and our patients love the reminders and ease of communication with us.
The integration with ChiroTouch is great. The ease that our patients have in leaving a review is also great.
I love the ease of use and how simple it was to implement, not complicated at all. Can mimic our forms exactly like we need them.
Cons
They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to patients who didn't actually present for treatment.
I have been working with the software for a short time (a few months) at this point the only drawback I see is the inability to connect with our scheduling system, Revolution (REV).
Sometimes I have to log in and out to refresh the messages in the inbox. The broadcast text had limited characters ( but I think that is fixed now).

Overall rating contenders

RM
AvatarImg

Ruth M.

Office Manager

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Doctible is Great for All Practices!

Reviewed a month ago

Transcript

Ruth M.: Hi. My name's Ruth. I am the office manager at Family Neck and Back. We have six employees full-time....

JP
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Jolene P.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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doctible

Reviewed 23 days ago
Pros

Doctible review management is user friendly and very beneficial.

Cons

I dont have any suggestions, works well for our office.

TP
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Tania P.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review

Reviewed 2 months ago

Good

Pros

Easy to use in sending patient review request

Cons

in the beginning of our service it was VERY hard to reach someone if there was a problem

MC
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Michele C.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible Product

Reviewed 3 years ago
Pros

The product is inexpensive than better known alternative companies but for a reason. They cannot deliver. Buyer beware.

Cons

This company offers poor integration with practice management software. They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to patients who didn't actually present for treatment. I asked to not have any review requests sent during the time that my office was closed for routine care and only providing emergency treatment. Doctible...

SR
AvatarImg

Shelly R.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Review Generator Program we have used thus far!

Reviewed 3 months ago

The best take away from using Doctible was the amount of reviews generated and posted directly to Google not through a third party. Doctible made it easy for our patients to leave a review and then Doctible posted the review to Google so our patients didn't have to!

Pros

For us the amount of reviews posted to Google after we started Doctible was amazing! Doctible definetely bumped us up on the Google listing as well. Also the price was very conservative compared to other companies providing the same services or close to the same services.

Cons

I wish Doctible could do talk to text and also integtrate your new patients forms to automatically populate in the software system we use for our Dental office.

GC
AvatarImg

Gilcher C.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Service!

Reviewed 2 months ago
Pros

Doctible has made it easy for our office to reach out to patients to learn more about their experiences at our office. Thanks to Doctible, our patients automatically get text messages after their visit making it easier than ever to share their positive experiences online. Our office has seen an increase in Google reviews since introducing Doctible to our office.

Cons

Truly, I do not have any "cons" about Doctible. We have had a great experience thus far and we don't foresee any problems in the future.

Doctible FAQs

Q. What type of pricing plans does Doctible offer?

Doctible has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Doctible?

Doctible has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Doctible support?

Doctible supports the following languages:
English, Spanish

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Q. Does Doctible support mobile devices?

Doctible supports the following devices:
iPad, iPhone

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Q. Does Doctible offer an API?

Yes, Doctible has an API available for use.

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Q. What other apps does Doctible integrate with?

Doctible integrates with the following applications:
Vision

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Q. What level of support does Doctible offer?

Doctible offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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