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Reputation management & patient communication for healthcare

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Doctible Pricing, Features, Reviews and Alternatives

Doctible FAQs

Q. What type of pricing plans does Doctible offer?

Doctible has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Doctible?

Doctible has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Doctible support?

Doctible supports the following languages:
English, Spanish


Q. Does Doctible support mobile devices?

Doctible supports the following devices:
iPad, iPhone


Q. Does Doctible offer an API?

Yes, Doctible has an API available for use.


Q. What other apps does Doctible integrate with?

Doctible integrates with the following applications:
Vision


Q. What level of support does Doctible offer?

Doctible offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

Doctible product overview

Price starts from

249

Per month

Flat Rate

What is Doctible?

Doctible is a reputation and patient management platform that helps healthcare practices retain patients and reduce no-shows. Features include a performance dashboard, satisfaction tracker, review booster technology, integration with practice management systems, review auto-responses, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Documentation
Live Online

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Why am I seeing this?

Doctible pricing information

Value for money

4.7

/5

260

Starting from

249

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Doctible features

Functionality

4.8

/5

260

Total features

69

6 categories

Most valued features by users

Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Appointment Management
Third-Party Integrations
Scheduling
API

Functionality contenders

Doctible users reviews

Overall Rating

4.8

/5

260

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

224

29

3

1

3

Pros
I have used Docktible for several years and very successfully built a great set of honest reviews. Also, it's quick and easy to deal with customers with issues.
We love that we can contact our patients thru text and our patients love the reminders and ease of communication with us.
The integration with ChiroTouch is great. The ease that our patients have in leaving a review is also great.
Cons
They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to patients who didn't actually present for treatment.
I have been working with the software for a short time (a few months) at this point the only drawback I see is the inability to connect with our scheduling system, Revolution (REV).
Sometimes I have to log in and out to refresh the messages in the inbox. The broadcast text had limited characters ( but I think that is fixed now).

Overall rating contenders

RM
AvatarImg

Ruth M.

Office Manager

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Doctible is Great for All Practices!

Reviewed 9 months ago

Transcript

Ruth M.: Hi. My name's Ruth. I am the office manager at Family Neck and Back. We have six employees full-time....

GC
AvatarImg

Grace C.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Optometry

Reviewed 4 years ago

Doctible has been a fantastic company to work with and I will keep them in mind for future reference should things go south with the new system we are working with

Pros

This software boosted our online reviews to the top of all review lists. We loved how this was able to transform our online presence.

Cons

I probably would have kept this if it was able to more then just surveys

LM
AvatarImg

Lindsay M.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great company to work with at a low cost

Reviewed a year ago

We've really enjoyed the ease of how the company works and integrates with our software.

Pros

Website management and communications have been great.

Cons

There isn't really anything I don't like.

MC
AvatarImg

Michele C.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Terrible Product

Reviewed 4 years ago
Pros

The product is inexpensive than better known alternative companies but for a reason. They cannot deliver. Buyer beware.

Cons

This company offers poor integration with practice management software. They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to patients who didn't actually present for treatment. I asked to not have any review requests sent during the time that my office was closed for routine care and only providing emergency treatment. Doctible...

Cc
AvatarImg

Christina c.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Customer Service

Reviewed 4 years ago
Pros

After we were shut down by Covid 19, Doctible was extremely efficient, kind and helpful in putting a pause on our account and granting 2 free months. They understand the relationships necessary in business and that is extremely valuable to me as many other companies exist. It truly is a team.

Cons

There isn't anything every experience has been excellent linking to google reviews has been great

VS
AvatarImg

Vanessa S.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Doctible is awesome!

Reviewed a year ago
Pros

Doctible is very easy to use and very organized. It makes communication with patients flow easily.

Cons

Sometimes there are too many texts being sent out but I know that is a setting that fixes that. The website updates a little later than eaglesoft so if an appointment is moved or canceled last minute, it still sends a reminder to the patient.

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