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Downtime Solutions Logo

Be prepared for downtime events

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Downtime Solutions - 2026 Pricing, Features, Reviews & Alternatives

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Downtime Solutions overview

What is Downtime Solutions?

Downtime Solutions is an on-premise and cloud-based medical practice and downtime management solution that helps healthcare organizations stay up and running during downtime events.

Downtime Solution ensures that healthcare facilities have continuous access to vital patient information, including census and MAR (Medication Administration Record). Staff can access in-house patient data seamlessly, even during network outages. The solution enables users to replace paper-based downtime procedures with electronic data entry, eliminating the need for manual processes and reducing errors in data entry. By integrating with the EHR's patient history and downtime encounter numbers, organizations can register new encounters seamlessly, saving time and improving data quality.

Downtime Solution supports customized electronic forms usage such as consents, clinical documentation, labels, and wristbands that can be printed with patient information and barcodes for automated identification and indexing. It helps organizations ensure rapid recovery after a downtime event. By using HL7 and/or document export, Downtime Solution allows users to update the EHR with all the information collected during downtime, eliminating manual processes and associated errors.

Key benefits of using Downtime Solutions

- Increased Patient Safety & Compliance
- Allows Patient Workflows to Continue
- Reduced Errors in Data Entry
- Tons of Time & Money Saved

Starting price


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Downtime Solutions’s user interface

Ease of use rating:

Downtime Solutions reviews

Overall rating

4.7

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.67/10
Rating distribution

5

4

3

2

1

2

1

0

0

0

Downtime Solutions's key features

Most critical features, based on insights from Downtime Solutions users:

HIPAA compliant
Patient Flow Management
Records management
Customer database
Workflow management
Charting

All Downtime Solutions features

Features rating:

Patient records management
Document management
Access controls/permissions
Out-Patient management
Patient scheduling
Physician management
Physician scheduling
Policy management
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Registration management
Reminders
Reporting & statistics
Revenue management
Self service portal
Surveys & feedback
Task management
Task scheduling
Template management
Third-Party integrations
Activity dashboard
Activity tracking
Alerts/Notifications
API
Client portal
Communication management
Compliance management
Compliance tracking
Customizable forms
Customizable reports
Customizable templates
Data import/export
Document storage
Drag & drop
EMR/EHR
Forms management
Historical reporting
In-Patient management
Inventory management
Medical billing
Multi-Location

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Downtime Solutions support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Downtime Solutions FAQs

Q. Who are the typical users of Downtime Solutions?

Downtime Solutions has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Downtime Solutions support?

Downtime Solutions supports the following languages:
English


Q. Does Downtime Solutions offer an API?

Yes, Downtime Solutions has an API available for use.


Q. What level of support does Downtime Solutions offer?

Downtime Solutions offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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