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Enhatch

Patient-Driven Technology for medical device companies

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Enhatch Pricing, Features, Reviews and Alternatives

Enhatch product overview

What is Enhatch?

Enhatch is a cloud-based Patient-Driven Technology solution designed for medical device & equipment companies, with tools for managing inventory, orders, training, analytics, and more.

Key benefits of using Enhatch

  • Enhatch allows users to personalize sales meetings with potential customers to suit their needs, with branded content, support for multiple file formats and 3D models, and content bookmarking.

  • The in-app calendar and event recording functionality allows users to record all appointments and meetings with customers, record event details, and track past and future appointment information.

  • Hospital approval processes can be streamlined, with sales reps able to gauge surgeon interest in products and determine hospital requirements, and access to hospital approval papers, forms, and filings through mobile devices.

  • Enhatch’s fulfillment tools give all organization members full visibility into inventory status, and enable real-time tracking of inventory locations, transfers, responsible parties, expiring products, items in dispute, and more.

  • For ordering, sales reps can document all parts used in surgery on their mobile device, whether online or offline, with sales orders generated automatically and distributed in easy-to-read formats.

  • Pre-planning and collaboration with surgeons allows the conversion of patients' 2D X-rays into 3D models to ensure correct implant sizes are supplied.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum
    Chat

    Training options

    Videos
    Webinars
    Live Online
    In Person
    Documentation

    Enhatch features

    Functionality

    4.0

    /5

    2

    Total features

    23

    5 categories

    Most valued features by users

    Appointment Management
    Calendar Management
    Inventory Replenishment
    Historical Reporting
    Mobile Access
    Inventory Tracking
    Usage Tracking/Analytics
    Purchasing & Receiving

    Functionality contenders

    Enhatch users reviews

    Overall Rating

    5.0

    /5

    2

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.5/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Novastep, Inc's Enhatch Review

    Reviewed a year ago

    Enhatch and it's ability to communicate with our other system has made crucial tasks much less frustrating than they were in the past. The features mentioned above are the only ones that are more difficult with Enhatch. Everyone working at Enhatch is friendly, smart, and helpful.

    Pros

    The interface is user-friendly and intuitive, especially compared to the ERP systems I have used in this industry.

    Cons

    I would like a feature that can be used to streamline Cycle Counting. As of now, we have to use two functions: Receive New Stock for plusses, and Transfer Stock (to Vendor) for minuses. I also would like Receive New Stock to bridge with our other system, but I know that is a decision that we would have to make.

    Vendor response

    Thanks for your feedback! We're glad to hear Enhatch is continuing to work for you in simplifying communications with your ERP system. We're confident that when you're ready to take that next step of bridging inventory receipts we can handle that as well. Also, great feedback about cycle counts. This is a request we have had from many clients and we have listened! We have a simplified audit tool in our product roadmap to begin work later on this year. We'll reach out to you with more information as that project approaches.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Enhatch user review

    Reviewed a year ago

    Overall has been very good

    Pros

    Easy to load pricing and make changes. Customer service is very good.

    Cons

    Can't load new product in bulk. Has been very bothersome.

    Vendor response

    Thanks for your feedback! We're happy to hear Enhatch is working so well for your business. We are excited to announce that a Product Catalog upload tool will soon be joining our growing list of onboarding and client self-management tools. Much like the pricing and BOM management tools, the catalog uploader will let you make mass additions and edits to your catalog. This feature will be a huge help to distributors such as yourself, who have a larger catalog of items. The catalog uploader is slated to be completed during our next major development sprint and has already undergone design review and approval with our Product Owner team. We look forward to bringing you this much needed update very soon.

    Enhatch FAQs and common questions

    Q. Who are the typical users of Enhatch?

    Enhatch has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Enhatch support?

    Enhatch supports the following languages:
    English


    Q. Does Enhatch support mobile devices?

    Enhatch supports the following devices:
    iPad, iPhone


    Q. Does Enhatch offer an API?

    No, Enhatch does not have an API available.


    Q. What other apps does Enhatch integrate with?

    Enhatch integrates with the following applications:
    QuickBooks Online Advanced, Salesforce Sales Cloud


    Q. What level of support does Enhatch offer?

    Enhatch offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat

    Common Enhatch comparisons

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