Experity Pricing, Features, Reviews & Comparison of Alternatives

Experity

Urgent care EMR system for physicians

4.3/5 (125 reviews)

Experity overview

What is Experity?

Experity is a cloud-based electronic medical records (EMR), practice management, and medical billing software solution built for on-demand care providers of all sizes and specialties including occupational medicine, pediatrics, and primary care.

Experity’s EMR/PM is desktop- and mobile-compatible, scalable, and provides complete clinical workflow and charting solutions from patient registration through discharge. Same-time documentation allows more than one user to access patient charts simultaneously.

Platform features include built-in payer guidelines, real-time insurance verification, custom common procedure quick-pick lists and one-click discharge plans, auto-populating documentation templates, patient portal, custom reporting, and E/M code suggestions and CPT coding based on provider documentation. Experity facilitates integrations for online scheduling and patient queuing, SMS messaging, business analytics, e-prescribing, lab integration, payment processing, and coding automation.

Experity was established through the merger of DocuTAP and Practice Velocity in 2019 and provides EMR/PM software, business intelligence solutions, teleradiology, and RCM services for urgent care clinics coast-to-coast.
www.practicevelocity.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Experity screenshotVelociDoc Demo - Now Enhanced W/ChartletExperity screenshotExperity screenshotExperity screenshotExperity screenshot

Experity reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.1
  4.3
  4.4
Anonymous

Great product!

Used daily for 2+ years
Reviewed 2018-08-23
Review Source: Capterra

Pros
I used this software for about 6 years at an urgent care setting. It was great for ease of entering in patient date and collecting payments.

Cons
Was difficult when program would shut down or had technological issues, we had to use paper charts and then input at a later time.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Brad Bohmer

Great value and easy to use

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

Customer service was exceptional and the RCM team was still improving when we stopped using the product after being acquired. The reporting functions were also improving so I can at least say the company was interested in responding to its clients.

Pros
Very easy to learn--particularly on the EMR side our doctors rarely needed more than an hour of training. In addition the price was very reasonable--we bundled paying for the system and the RCM product, which was a great value overall.

Cons
Reporting functionality was fairly limited. It was functional for a smaller size like us (four locations) but would have been a challenge getting appropriate reporting if we were significantly larger.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jennifer Hand

Solid/Basic software...could use an overhaul/update

Used daily for 2+ years
Reviewed 2020-01-13
Review Source: Capterra

It definitely gets the job done and I like the simple, user friendliness of the EMR over other products like eclinical works and Athena which have almost too many options in my opinion but the customer service often leaves me feeling let down or unheard. There are a few rockstars there who go above and beyond but I’d like to see an overhauled program with things like better reporting options and web check in that works properly.

Pros
We have used this product since Docutap was the original name and while it’s very simplistic and pretty easy to use when charting and documenting patients, there are flaws with reporting where the software is almost too simplistic and they seem to be stuck on how to improve or maybe just choose not to. I enjoy the charting portion of the EMR (although the diagnosis tab and medications are still hit and miss), but the web check in feature almost never works correctly.

Cons
Web check in almost never works, only ports over some of the entered information which then causes patient to duplicate the work when they arrive and there are no fixes in the works that I’m aware of only trying to sell a package for a different type of check in software. Reporting while fine for simple tasks doesn’t give much in means of detailed financial tracking and a few other things, customer service is lacking unless you talk to certain people like [SENSITIVE CONTENT HIDDEN] who are awesome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Barbara Warrick

Connecting Transworld ISSUE

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

The ISSUE of not getting child connected to guarantor to have balances transferred to Transworld Systems Bad Debt---to get the bad debt taken care of I have countless balances ON HOLD because of this ISSUE need it taken care of.

Pros
To me DocuTap is user friendly. You can click to fill in other areas such as address, phone #s

Cons
DocuTap is having trouble connecting child with guarantor in order for us to transfer bad debt to our Transworld Systems Bad Debt company. It isn't being resolved I have a lot of children's balances ON HOLD because of this issue, it is very frustrating waiting on this issue being done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric Koelsch

Best Bet for an Urgent Care

Used daily for 2+ years
Reviewed 2019-01-18
Review Source: Capterra

Great product for urgent care center services.

Pros
The providers talk of the intuitive nature of the EMR to meet the needs for urgent care services. The practice management system over the years has allowed us to produce superior collection percents, DOS and accounts over 120 days ratios. I highly recommend it for urgent care centers. DocuTap has been a great partner.

Cons
The analytics was weak in the beginning but they have continued to improve it over the years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Experity pricing

Pricing options
Subscription
View Pricing Plans

Contact Experity for detailed pricing information.

Experity features

Charting
Client Portal
HIPAA Compliance
Records Management
Reporting & Statistics

API (116 other apps)
Activity Dashboard (182 other apps)
Appointment Management (209 other apps)
Automatic Notifications (137 other apps)
Billing & Invoicing (201 other apps)
Calendar Management (138 other apps)
Claims Management (143 other apps)
Compliance Management (148 other apps)
Customizable Reporting (123 other apps)
Document Management (124 other apps)
Document Storage (112 other apps)
Multi-Location (102 other apps)
Reminders (204 other apps)
Self Service Portal (126 other apps)
Workflow Management (140 other apps)

Videos and tutorials

Additional information for Experity

Key features of Experity

  • Document scanning
  • E/M coding
  • Electronic health record
  • Prescription drug database
  • Patient portal
  • Accounts receivable
  • Claims processing
  • Statements & collections
  • Patient payment history
  • Payment processing
  • Patient billing
  • EMR / EHR
  • Multi-office
  • Multi-physician
  • Patient records
  • Patient scheduling
  • Decision support
  • Remittance advice
  • E-Prescribing
  • HIPAA Compliant
  • Multi-physician
  • HIPAA Compliant
  • ONC-ATCB Certified
  • Patient eligibility checks
  • Code & charge entry
  • Meaningful use certified
  • Insurance eligibility verification
  • Patient portal
  • Patient registration
  • Multi-physician
  • Revenue cycle management
  • Practice management
  • EMR / EHR management
  • One-screen charting
  • Charting
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