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Experity vs CharmHealth Comparison (2026)

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Experity logo

Experity

CharmHealth logo

CharmHealth

Overview

Experity is a cloud-based electronic medical records (EMR), practice management, and medical billing software solution for Urgent Cares.

CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

205

5

4

3

2

1

124

58

17

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.2

153

5

4

3

2

1

85

40

12

6

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

Pros

“every thing needs a report to be extracted. if you want to see charges between two dates, you need a report, if you want to see payment between two dates you need a report, if you want to see patient visits between two dates you need a report.”
SW

Syed W.

Billing Manager

“The experity Log book is very user friendly, most of the day the app verifies the insurance automatically.”
vc

vallianne c.

HVA

“Its only good for a new user who just started in this field and only know how to do things Experity's way. ”
SW

Syed W.

Billing Manager

Pros

“Over the years, I have worked with numerous EHRs, practice-management systems, and clearinghouses—from large enterprise platforms to systems commonly used by behavioral health and psychiatric practices.”
NA

Nauman A.

Credentialing and Billing Specialist

“An EHR and clearinghouse relationship should make revenue-cycle operations easier—not create another administrative burden requiring hours of repeated follow-up.”
NA

Nauman A.

Credentialing and Billing Specialist

“Able to customize the appointment note, store documents to send to patients.”
Verified reviewer profile picture

Tracy S.

Family Nurse Practitioner

Cons

“Very basic software for very basic tasks. If you are an experienced biller who has grip on billing cycle and know how things work this is not for you.”
SW

Syed W.

Billing Manager

Cons

“After nearly two years of dealing with these issues, I am beyond frustrated with the amount of professional time and resources that have been consumed. If a **negative five-star rating** existed, that would more accurately reflect my experience with CharmHealth's clearinghouse enrollment support.”
NA

Nauman A.

Credentialing and Billing Specialist

“Unfortunately, after nearly **two years of working with CharmHealth**, their billing enrollment and support process has been one of the most frustrating experiences I have encountered professionally.”
NA

Nauman A.

Credentialing and Billing Specialist

“They took my money and for 3 months for a migration, then proceeded to ignore me and then eventually told me it’s not their problem that the work hasn’t gotten done.”
Verified reviewer profile picture

Dr. R.

DR

  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features46
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Consent Forms
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Imaging
  • Diagnostic Reports
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Faxes
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Reminders
  • Facility Scheduling
  • Family History Tracking
  • File Sharing
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Plastic Surgery Practices
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Growth Charts
  • HIPAA Compliant
  • Hardware Integration
  • Healthcare Compliance
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Lab Results
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Monitoring Device Integration
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Onsite Registration
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Queue Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Third-Party Integration
  • Third-Party Integrations
  • Treatment Planning
  • kiosk
  • Total features180
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Consent Forms
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Imaging
  • Diagnostic Reports
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Faxes
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Reminders
  • Facility Scheduling
  • Family History Tracking
  • File Sharing
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Plastic Surgery Practices
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Growth Charts
  • HIPAA Compliant
  • Hardware Integration
  • Healthcare Compliance
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Lab Results
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Monitoring Device Integration
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Onsite Registration
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Queue Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Third-Party Integration
  • Third-Party Integrations
  • Treatment Planning
  • kiosk

Integrations

  • Total integrationsN/A
  • DeepScribe
  • MatrixCare Skilled Nursing Facility
  • Peeklogic Salesforce – Jira Connector
  • QuickBooks Online Advanced
  • Salesforce Health Cloud
  • Sfax
  • Twilio
  • Zoho CRM
  • Zoom Workplace
  • Total integrations9
  • DeepScribe
  • MatrixCare Skilled Nursing Facility
  • Peeklogic Salesforce – Jira Connector
  • QuickBooks Online Advanced
  • Salesforce Health Cloud
  • Sfax
  • Twilio
  • Zoho CRM
  • Zoom Workplace

Alternatives

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