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iSalus EMR Logo

iSalus EMR

3.5
(37)

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All-in-one EHR and medical practice management

(5)

iSalus EMR Pricing, Features, Reviews and Alternatives

iSalus EMR FAQs

Q. What type of pricing plans does iSalus EMR offer?

iSalus EMR has the following pricing plans:
Starting from: $650.00/month
Pricing model: Subscription

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Q. Who are the typical users of iSalus EMR?

iSalus EMR has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does iSalus EMR support?

iSalus EMR supports the following languages:
English

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Q. Does iSalus EMR support mobile devices?

iSalus EMR supports the following devices:
Android, iPad, iPhone

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Q. Does iSalus EMR offer an API?

No, iSalus EMR does not have an API available.

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Q. What level of support does iSalus EMR offer?

iSalus EMR offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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iSalus EMR product overview

Price starts from

650

Per month

Per Feature

What is iSalus EMR?

iSALUS is an all-in-one electronic health records (EHR) and practice management solution with integrated medical billing and scheduling. iSALUS accommodates all medical specialties and offers personalized EHR configuration to meet every type of organization’s specific needs.

Key benefits of using iSalus EMR

  • Users can build rules-based workflows to be able to focus more on patient care and less on administration tasks.

  • With iSALUS' interactive dashboards, users can track overall financial performance and compare month-to-month data.

  • Physicians can create customized paper 'superbills' that can be batch printed or filled out during a patient's exam for automatic submission to the billing department.

  • With the iSALUS' iPhone app, physicians can eliminate lost charge tickets by creating new encounters at the time of service.

  • iSALUS provides physicians with various electronic lab connections including partners like Quest and LabCorp.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Documentation
    In Person
    Webinars
    Live Online

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    Starting from

    650

    Per month

    Per Feature

    Free plan
    Free trial
    Pricing range

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    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
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    iSalus EMR pricing information

    Value for money

    3.4

    /5

    37

    Starting from

    650

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    iSalus EMR features

    Functionality

    3.6

    /5

    37

    Total features

    50

    5 categories

    Most valued features by users

    Activity Dashboard
    HIPAA Compliant
    Reminders
    Appointment Management
    Patient Records Management
    Billing & Invoicing
    Workflow Management
    Multi-Location

    Functionality contenders

    iSalus EMR users reviews

    Overall Rating

    3.5

    /5

    37

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6.72/10
    Rating distribution

    5

    4

    3

    2

    1

    12

    8

    8

    7

    2

    Pros
    The automatic payment posting is nice. The ability to scan directly into a patient's record is nice.
    Conclusion - Great program, fair price (way less than one that I looked at that was comparable), wonderful customer service, and a company dedicated to being the best.
    Ease of use, professional/technologically up-to-date, GREAT customer service, fair price for what you get (It's really does way more than we imagined!), it is now Mac-friendly (!).
    Cons
    Also their RCM left us with loss of over 300k in AR do to lack of denial working and medical records requests.
    Worse than that, when you are learning the system, they provide long boring video tutorials with way too much detail about what every single button does.
    I had to discard hours of work and dollars spent to accept another template in their library. Customer service is absolutely horrible.

    Overall rating contenders

    MP
    AvatarImg

    Marti P.

    Hospital & Health Care, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Joining the 21st Century

    Reviewed 7 years ago

    We are a small, single provider medical speech pathology practice. We knew that electronic medical records would benefit the business, but weren't sure which company to use since we were so small. We found Isalus, and we are so glad we did. We utilize the following parts of Isalus: electronic scheduling and reminders, electronic medical records and billing m.d. We transitioned our patient scheduling...

    Pros

    Fully integrated, able to choose various parts of the product that we need, don't have to pay for what we don't need. High level of information available from one screen and pop-ups. Scheduling and Billing MD are superlative!

    Cons

    Because Isalus has so many features and allows the user to do so many things, there is some learning curve. Give yourself time, ask questions, and you'll get it!

    JH
    AvatarImg

    Jennifer H.

    Financial Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Superior by far

    Reviewed 6 years ago
    Pros

    The Isalus system allows nothing to be hidden. As a billing company we have used it for 15 years and it is our chosen platform and very comparative in cost. Most software ran requires massive amounts of reports to find problems. However in Isalus everything you need will return on one screen. Submitting claims in Isalus is quick and easy. As a billing company we run 3 different billing software...

    Cons

    Screens and reports are small print. Collection letter is lacking functionality. Does not integrate with a merchant service for integrated credit card processing. However all in all those things are very unimportant in the scheme of review when comparing to the other two software we are forced to use due to a emr integration.

    AG
    AvatarImg

    Aston G.

    Medical Practice, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

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    Be careful of contracts and RCM terms

    Reviewed 3 years ago

    This company hold you to broad contracts. We recently lost a provider and had one retire and they continue to charge us 450 per provider until our contract is up and agreed to remove those providers if we signed another 2 year contract. Also their RCM left us with loss of over 300k in AR do to lack of denial working and medical records requests. They would also post entire collections to 1 DOS in patient accounts causing us to hire other outside help to post all the payments so we could send correct statements.

    Pros

    I liked that there was some customization to it and in 2017 this was relatively new for most softwares.

    Cons

    End result documentation. Time to do notes. Work flow of the program. Takes my providers much longer to do notes then some of the newer programs we have recently tested. Also the turn around time on changes can take month and in some cases never occur.

    LF
    AvatarImg

    Lyndi F.

    Mental Health Care, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    iSalus for Private Practice Psychologist

    Reviewed 7 years ago

    We started using iSalus after trying two other online EMR and billing programs. We're were trying to go "cheap" and the first one we used was a total disaster (like, something from the early 80's), and the second one we tried was not bad, but we came up against barriers several times that they didn't think were very important (thus refused to fix), and their customer service was horrific. WELL, then...

    Pros

    Ease of use, professional/technologically up-to-date, GREAT customer service, fair price for what you get (It's really does way more than we imagined!), it is now Mac-friendly (!).

    Cons

    Really, I can't think of anything. Before they rolled out the Mac-friendly program it was difficult (I had to carry 2 computers) - but that changed this month.

    JL
    AvatarImg

    Jeremy L.

    Medical Practice, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Amazing!

    Reviewed 7 years ago

    This software has been extremely easy to integrate in our office. Thankfully they customized so many areas to make it fit into our practice. Many of the features are built for Medical Offices, but they customized it to work with our Chiropractor practice. I think the engineering and integration team at iSALUS has been a huge bonus.

    Pros

    The software has been very reliable compared to previous software that we have used. There has been little to no downtime whatsoever.

    Cons

    There are a few areas of the product that are inconvenient and that is being unable to delete charts that were done in error, as well as, deleting accounts that are no longer needed. Having to use Internet Explorer, from an IT standpoint, has been a huge downside. Is this a deal breaker? Absolutely not.

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