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iSalus EMR
All-in-one EHR and medical practice management
(5)
iSALUS is an all-in-one electronic health records (EHR) and practice management solution with integrated medical billing and scheduling. iSALUS accommodates all medical specialties and offers personalized EHR configuration to meet every type of organization’s specific needs.
Typical customers
Platforms supported
Support options
Training options
Starting from
650
Per month
Per Feature
Starting from
No pricing info
Value for money
3.4
/5
37
Starting from
650
Per month
Per Feature
Value for money contenders
Functionality
3.6
/5
37
Total features
50
5 categories
Functionality contenders
Overall Rating
3.5
/5
37
Positive reviews
12
8
8
7
2
Overall rating contenders
Marti P.
Hospital & Health Care, 1-10 employees
Used daily for 1-2 years
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We are a small, single provider medical speech pathology practice. We knew that electronic medical records would benefit the business, but weren't sure which company to use since we were so small. We found Isalus, and we are so glad we did. We utilize the following parts of Isalus: electronic scheduling and reminders, electronic medical records and billing m.d. We transitioned our patient scheduling...
Fully integrated, able to choose various parts of the product that we need, don't have to pay for what we don't need. High level of information available from one screen and pop-ups. Scheduling and Billing MD are superlative!
Because Isalus has so many features and allows the user to do so many things, there is some learning curve. Give yourself time, ask questions, and you'll get it!
Jennifer H.
Financial Services, 1-10 employees
Used daily for 2+ years
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The Isalus system allows nothing to be hidden. As a billing company we have used it for 15 years and it is our chosen platform and very comparative in cost. Most software ran requires massive amounts of reports to find problems. However in Isalus everything you need will return on one screen. Submitting claims in Isalus is quick and easy. As a billing company we run 3 different billing software...
Screens and reports are small print. Collection letter is lacking functionality. Does not integrate with a merchant service for integrated credit card processing. However all in all those things are very unimportant in the scheme of review when comparing to the other two software we are forced to use due to a emr integration.
Aston G.
Medical Practice, 11-50 employees
Used daily for 2+ years
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This company hold you to broad contracts. We recently lost a provider and had one retire and they continue to charge us 450 per provider until our contract is up and agreed to remove those providers if we signed another 2 year contract. Also their RCM left us with loss of over 300k in AR do to lack of denial working and medical records requests. They would also post entire collections to 1 DOS in patient accounts causing us to hire other outside help to post all the payments so we could send correct statements.
I liked that there was some customization to it and in 2017 this was relatively new for most softwares.
End result documentation. Time to do notes. Work flow of the program. Takes my providers much longer to do notes then some of the newer programs we have recently tested. Also the turn around time on changes can take month and in some cases never occur.
Lyndi F.
Mental Health Care, 1-10 employees
Used daily for less than 6 months
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We started using iSalus after trying two other online EMR and billing programs. We're were trying to go "cheap" and the first one we used was a total disaster (like, something from the early 80's), and the second one we tried was not bad, but we came up against barriers several times that they didn't think were very important (thus refused to fix), and their customer service was horrific. WELL, then...
Ease of use, professional/technologically up-to-date, GREAT customer service, fair price for what you get (It's really does way more than we imagined!), it is now Mac-friendly (!).
Really, I can't think of anything. Before they rolled out the Mac-friendly program it was difficult (I had to carry 2 computers) - but that changed this month.
Jeremy L.
Medical Practice, 11-50 employees
Used daily for less than 6 months
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This software has been extremely easy to integrate in our office. Thankfully they customized so many areas to make it fit into our practice. Many of the features are built for Medical Offices, but they customized it to work with our Chiropractor practice. I think the engineering and integration team at iSALUS has been a huge bonus.
The software has been very reliable compared to previous software that we have used. There has been little to no downtime whatsoever.
There are a few areas of the product that are inconvenient and that is being unable to delete charts that were done in error, as well as, deleting accounts that are no longer needed. Having to use Internet Explorer, from an IT standpoint, has been a huge downside. Is this a deal breaker? Absolutely not.