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MDsuite EHR

EHR platform with historical patient records

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MDsuite EHR Pricing, Features, Reviews and Alternatives

MDsuite EHR product overview

Price starts from

200

/momonth
Per User

What is MDsuite EHR?

MDsuite EHR is a web-based electronic health records software designed to help medical professionals manage physical documentation and patient information from within a unified platform. It lets healthcare institutions view full patient history, edit and add documentation and photos, and create cover letters.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

Documentation
Live Online
Webinars
In Person
Videos

MDsuite EHR pricing information

Value for money

2.5

/5

5

Price starts from

200

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MDsuite EHR features

Functionality

3.4

/5

5
Total Features50 7 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Appointment Scheduling
Claims Management
Alerts/Notifications
Self Service Portal
Patient Records Management
Multi-Location

Functionality contenders

MDsuite EHR users reviews

Overall rating

3.4

/5

5

Positive reviews

60%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.67/10
Rating distribution

5

4

3

2

1

2

1

0

1

1

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Long time user

Reviewed 3 years ago

We started with a local support vendor that (after more than 10 years of frustration) we now discover has been sabbotaging our EHR system. In short - this person crashed our in house server, and PDS support came to our rescue. They worked overtime to discover what happened and how to best move forward. We had to start from scratch after 10 years and now we see how the system was supposed to run the whole time. It is working so much better than ever. We are an independent 4 provider clinic and can't afford something like Epic, and this system is delivering what we need at a cost we can afford. I simply can't thank their support enough for helping our practise literally survive after this incident. Without their help i think we would have had to close the doors.

Pros

The support we have received in our darkest hour with our EHR has been above and beyond.

Cons

See next note please as what was worst was our hardware support person and not MDsuite/PDS

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple to use Practice Management Software

Reviewed 2 years ago

Overall the software has been great for our office being able to use it. Support is on-point and easy to get a hold of and make changes. They are able to remote in to help fix issues or walk staff through certain features.

Pros

Software is easy to use for most office staff without a large learning curve. Plenty of videos to watch to use the product Timely updates Helpful support without the need for large phone trees. Very helpful moving from Compumedic to MD Suite

Cons

Updating the server can be a real chore if you have seperate transmission and application servers Requires SQL, so management can be a pain if you ever have a corrupt database. Software support is expensive without contract. Looks a bit like it's out of 2000 - Windows 98 Style layout.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great EHR! If your computer is from 1995!

Reviewed 2 years ago

1. Implementation and post-installation support were terrible. We really felt that we were on our own from that point on. Any problem we had was "our" fault. We bought new hardware to make sure it was in line with their "system requirements" and they tried to blame every problem on the hardware! 2. We are using the cloud-based system and it is unbelievably slow! Of course, they blamed it on our...

Pros

The LOS calculator. They also allow template creation for encounters and notes, orders etc.

Cons

1. Implementation and post-installation support were terrible. Everything was our fault. 2. We are using the cloud-based system and it is unbelievably slow! Hangs all the time. 3. You can't see various areas of the chart at the same time. You get to see one tab at a time. See below. 4. We get "script errors" every day 5. It randomly loses or doesn't save certain portions of the chart such...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unfortunately...

Reviewed 4 months ago

Very disappointed with the customer support. And now I am being held hostage until my contract with them is up.

Pros

The features of MD Suite are just what we need in our practice. Unfortunately I have discovered the cons integration of MD Suite into my practice

Cons

Was not aware and not informed that the software which is a "cloud-based" EHR is not compatible with Windows 7. I have not changed my Windows platform since MD Suite was installed, but apparently they had decided prior to contracting that they would walk away from customer support for Windows 7 users.

Vendor response

THIS IS A MICROSOFT UPDATE. Windows 7 support ended on January 14, 2020 Windows 7 Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. This 10-year period has now ended, and Microsoft has discontinued Windows 7 support so that we can focus our investment on supporting newer technologies and great new experiences. The specific end of support day for Windows 7 was January 14, 2020. Technical assistance and software updates from Windows Update that help protect your PC are no longer available for the product. Microsoft strongly recommends that you move to Windows 10 to avoid a situation where you need service or support that is no longer available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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MD Suites for Small Agency

Reviewed a year ago

My overall experience with MDSuites was positive with a few minor issues that may have been solved through more recent upgrades of the software.

Pros

What I liked most about MDSuites was the ability to schedule appointments easily and keep track of weekly appointments.

Cons

When my agency used MDSuites, our primary issue was the minimum amount of individuals that could log on to the software at one given time.

MDsuite EHR FAQs and common questions

MDsuite EHR has the following pricing plans:
Starting from: 200.00/month
Pricing model: Subscription
Free Trial: Available


MDsuite EHR has the following typical customers:
Freelancers, Small Business


MDsuite EHR supports the following languages:
English


No, MDsuite EHR does not have an API available.


MDsuite EHR offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

Related categories