myUnity vs Homecare Homebase

EHR for Senior Living

Eldermark

ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.

PointClickCare's EHR for Senior Living is a cloud-based platform that supports person-centered, coordinated care from independent living to assisted living and memory care.


Eldermark’s comprehensive software is built for the business of senior living. By layering actionable analytics across one centralized software suite, you can increase revenue, enhance care, simplify work, and create more meaningful resident outcomes.

pricey for a small business in the long run , i guess because they are meant for bigger businesses.

Netsmart provides a cloud-based EHR that is intuitive and easy to learn. The unified, cross continuum platform simplifies the admission process, streamlines IPU processes and provides real-time access to information, so you can deliver the highest quality, person-centered care to your patients.

Activity Dashboard

Activity Tracking

Assessment Management

Bereavement Management

Billing & Invoicing

Care Plan Management

Charting

Chat/Messaging

Claims Management

Client Management

Coding Assistance

Compliance Management

Customizable Forms

Customizable Reports

Decision Support

Document Storage

Electronic Signature

Electronic Submission

EMR/EHR

For Long Term Care

Forms Management

HIPAA Compliant

Insurance Management

Medication History

Mobile Access

Patient Intake

Patient Records Management

Payroll Management

Physician Portal

Quality Assurance

Records Management

Reporting & Statistics

Scheduling

Task Scheduling

Time Tracking by Client

Volunteer Management

myUnity

Web-based

Android

iPhone

iPad

Windows

Skilled Nursing Core Platform

Epic

MatrixCare Home Health & Hospice

StoriiCare

Basic

Chief Information Officer

Features like automated document routing (e.g., inbound fax attaching directly to the patient chart) and integrations with external partners improve efficiency and reduce manual effort.

Continued product enhancements and a collaborative relationship with the vendor have also contributed to steady improvements over time.

Healthcare Representative

Physical Therapist

The system and processes have not improved.

Medical officer

The fact that I can use it on different devices makes it even better.

I like that this software mergers with other and makes it easier to transport client info into an organized platform.

Clinical quality specialist 

Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again.   

Entry screens not very intuitive, new users complain it's not friendly.  

Improvements and Comparisons

User Interface

Faxing

Vendor and Partner Management

Reports

Device Compatibility

Information Management

Integrations

Customer Support

Pricing

Freelancers

Small Business

Large Enterprises

Mid-size Business

Netsmart Technologies

Hospice Tools

Hospice Tools delivers  the hospice EMR, Timesheets, CRM, & eBilling built for teams like yours!

Super User-friendly & Compliant. Web & Mobile Apps. 

Unparalleled support & partnership!

Careficient

Careficient is an integrated healthcare management system for agencies & hospices to manage scheduling, referrals, intake, billing, EDI, OASIS, HIS & compliance

CareSmartz360

CareSmartz360 is an AI-powered, enterprise-ready home care platform trusted by 1,000+ agencies. Built for large, multi-location operations, it unifies EVV, scheduling, billing, payroll, and mobile apps with structured onboarding and real human support. 

Homecare Homebase is an integrated, cloud-based software for home-based care which supports scheduling, billing, documentation management, and more.

Alerts/Notifications

Appointment Management

Audit Management

Automated Scheduling

Calendar Management

Clock In/Out

Credential Management

Document Management

Employee Management

Financial Reporting

Home Health Care Management

Medication Management

Mobile Alerts

Monitoring

Multi-Location

Patient Database

Real-Time Data

Real-Time Notifications

Referral Management

Reminders

Task Management

Third-Party Integrations

Workflow Management

Proprietary

Homecare Homebase

Alora Home Health

WellSky Home Health

Intake

I really love the different options you have to upload documents in attachments and where you can put Wound Pictures or separate your Paper Visit Notes for billing.

I found the orders tracking a little difficult since you have to put a date and comment on each order you fax out, which can be very time consuming when working with a busy office who has a lot of orders.

IT Systems Specialist

It hasn't been too bad, and service outages are rare, however, there have been several times where HCHB support has apparently given up, with responses like "Must be a device issue" or "Uninstall/reinstall Citrix".

Volunteer Coordinator

It makes almost nothing easy, you can erase the prompts if you want which seems concerning, and often it forces you to do doublework.

I do wish there was a way to mass stamp your orders with a date and a comment and fax them all out as one batch with a select all click.

Vice President of Operations

IE maybe an inconsistent box that you cannot type/search in when all other boxes are - would be hard to get this resolved since its not a pain point but still is an annoyance for an end user.  

Extremely robust program, can customize to your agency but also ensures you stay within regulatory requirements.  

It helps keep me on track with my Workflow.

Operations

Love that it's user friendly and easy to use for someone not very tech-savvy.

Because of my dissatisfaction with the software and because I was no longer being paid hourly, but per visit at my part time home health job (which made the inefficiencies  of the electronic medical record (EMR) all the more frustrating) I looked for other job opportunities.   When one came up, I put in notice saying that once I discharged my caseload of patients, I would leave the company.  

Resident services director 

In addition, although there are many reports that provide the data needed, there are also not reports for obtaining a list of all providers listed in the physician tab by client.

I also like that with each report, there are descriptions so you know what exactly can be filtered and selected for the data you are looking for.

Hospice Nurse Consultant

Not at all intuitive, tons of internal issues and errors and constant issues with syncing and refreshing cause frequent service failures and compliance issues.

For some reason you can only type in capital letters (which makes distinguishing between pt (patient) and PT (Physical Therapist) annoying.

Patient Care Manager

We went from a junky system that was at least flexible to a junky rigid system that kills time for you.

Director of Nursing

I would advise organizations to think carefully before making a decision and at the least do not get locked into a contract with Homecare Homebase before having the oppurtunity to extensively test it.

We have been sticking android tablets with poor hardware as the developers refuse to make an apple port for this.

I was tasked with selecting and deploying a new home health care solution and I personally chose Homecare Homebase.

Time management suffers, efficiency and case load suffers.

Reports can be pulled into multiple formats for ease of use and review.

Manage multiple components of home health care.

Malfunctions started to disrupt our entire workflow.

Missing features and poor feature quality.

Speech Language Pathologist

This piece of software crap flies in the face of everything speech pathologists do.  

Such a heavy workload and so many extra steps for everything.

The importance of research and reviews is something I won't forget -- ever again.

It is difficult to find any information from prior visits to determine what actions were taken in a session and follow up as needed.

Company is located in Kentucky, United States.

Very difficult to learn how to use and implement it.

Bereavement Coordinator 

This review does not even mention to broken link between HCHB and PointCare (the tablet version for field clinicians).

User still has to use some form of spreadsheet tracking to make sure they don’t miss anything.

myUnity vs Homecare Homebase Comparison (2026)

myUnity

Homecare Homebase

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives