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myUnity vs Homecare Homebase Comparison (2026)

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Good recommendations?

myUnity

Homecare Homebase

Overview

Netsmart helps you easily connect to other healthcare partners, automate time-consuming processes, and improve communication with care teams in one simple-to-use solution.

Homecare Homebase is an integrated, cloud-based software for home-based care which supports scheduling, billing, documentation management, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

143

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

2.9

Value for money

Ease of use

Features

Customer support

41%

would recommend this app

Pros

“Features like automated document routing (e.g., inbound fax attaching directly to the patient chart) and integrations with external partners improve efficiency and reduce manual effort.”

Chris G.

Chief Information Officer

“Continued product enhancements and a collaborative relationship with the vendor have also contributed to steady improvements over time.”

Chris G.

Chief Information Officer

“Reports always accurate.”

Brooks L.

Healthcare Representative

Pros

“I really love the different options you have to upload documents in attachments and where you can put Wound Pictures or separate your Paper Visit Notes for billing.”

Sarah N.

Intake

“It hasn't been too bad, and service outages are rare, however, there have been several times where HCHB support has apparently given up, with responses like "Must be a device issue" or "Uninstall/reinstall Citrix".”

Rocky H.

IT Systems Specialist

“I do wish there was a way to mass stamp your orders with a date and a comment and fax them all out as one batch with a select all click.”

Sarah N.

Intake

Cons

“The system and processes have not improved.”

Jayson M.

Physical Therapist

“Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again. ”

Nancy S.

“Entry screens not very intuitive, new users complain it's not friendly. ”

Nancy S.

Cons

“I found the orders tracking a little difficult since you have to put a date and comment on each order you fax out, which can be very time consuming when working with a busy office who has a lot of orders.”

Sarah N.

Intake

“It makes almost nothing easy, you can erase the prompts if you want which seems concerning, and often it forces you to do doublework.”

Vera J.

Volunteer Coordinator

“IE maybe an inconsistent box that you cannot type/search in when all other boxes are - would be hard to get this resolved since its not a pain point but still is an annoyance for an end user. ”

Katy R.

Vice President of Operations