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PatientNow vs Boulevard Comparison (2026)

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Good recommendations?

PatientNow

Boulevard

Overview

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

Built to relieve stress, not create it. Boulevard delivers everything you need to optimize your schedule, maximize your revenue, and build deeper connections that keep clients coming back. See for yourself why so many salons are making the switch. Visit joinblvd.com/salons now to learn more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

159

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

302

135

Value for money

Ease of use

Features

Customer support

57%

would recommend this app

4.6

390

295

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”

Louise C.

Patient Care Coordinator

Pros

“Boulevard was presented to us as an all-inclusive, intuitive, and synergistic platform that could streamline online booking, scheduling, memberships, rewards, client communication, marketing, and business management in one system.”

Sarah H.

General Manager

“It has helped streamline our day-to-day operations, provides a great experience for both our staff and patients, and continues to be a reliable platform for our business.”

Ashley K.

Office Manager

“On the backend, the reporting tools, service customization, and client notes help me maintain the kind of high-touch, detail-driven service my guests expect.”

michele b.

Owner

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”

Natalie J.

Owner

Cons

“The online booking didn't function correctly, collected deposits were difficult to locate & didn't automatically deduct from the client's total, vouchers couldn't be redeemed correctly, all of our clients were auto opted out of all marketing (even when they had opted in with our previous platform), their customer service was the worst at resolving issues, & to top it all off they made seperating our buisness from them even more difficult.”

Sarah H.

General Manager

“There have been times during checkout where the Duo system glitched, said a payment was processed yet the client was never charged or said a voucher was redeemed only for it not have been or it simply will not allow me to check out a client or cancel a pending transaction.”

Julissa M.

Medical Aesthetician

“Clients can reply to automated appointment reminder texts, but those messages are not reliably delivered unless someone is actively logged into the desktop dashboard.”