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PatientNow vs ModMed Comparison (2026)

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Good recommendations?

PatientNow logo

PatientNow

ModMed logo

ModMed

Overview

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

ModMed® helps practices boost satisfaction through patient portals, self-scheduling, payments, telehealth and lab access. Integrated with EMA®, these tools reduce calls and no-shows while promoting stronger patient-provider communication and convenience.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

302

5

4

3

2

1

135

82

40

14

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
57%
would recommend this app

4.5

568

5

4

3

2

1

396

114

27

13

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”
NJ

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”
LC

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”
LC

Louise C.

Patient Care Coordinator

Pros

“By integrating these adaptive, specialty-tailored templates with ambient AI scribing and end-to-end practice management into a single cloud suite, ModMed dramatically reduces documentation time, minimizes administrative burnout, and speeds up revenue cycles for specialized practices.”
Verified reviewer profile picture

Sriprada B.

Project management

“Ultimately, ModMed offers a best-in-class EHR workflow for specialized medical practices, provided the team is prepared to navigate its high cost and administrative overhead.”
Verified reviewer profile picture

Sriprada B.

Project management

“I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team.”
DA

Danny A.

Physician

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”
LC

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”
NJ

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”
NJ

Natalie J.

Owner

Cons

“As far as body map, the pretibial area is so large and hard to document multiple biopsy sites in this area and have them documented with different names for clarification on path.”
LR

Lindsay R.

LPN

“The new update has forced us to enter in multiple duplicate meds and allergies which causes a delay in entering charts.”
BV

Brooklyn V.

Medical Assistant

“The diagnosis is often wrong and the plans are incomplete.”
Verified reviewer profile picture

Kenneth B.

director

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features134
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Automatic Transcription
  • Availability Indicator
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Decision Support
  • Discount Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Faxes
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Faculty/Staff Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Dermatologists
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Urologists
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Lab Results
  • Loyalty Program
  • Machine Learning
  • Marketing Automation
  • Marketing Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medical Terminology Database
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Natural Language Processing
  • No-Show Tracking
  • ONC-ATCB Certified
  • Onboarding
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Onsite Registration
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Promotions Management
  • Recommendations
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Speech Recognition
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Wait List Management
  • Website Integration
  • Workflow Management
  • Total features106
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Automatic Transcription
  • Availability Indicator
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Decision Support
  • Discount Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Faxes
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Faculty/Staff Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Dermatologists
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Urologists
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Lab Results
  • Loyalty Program
  • Machine Learning
  • Marketing Automation
  • Marketing Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medical Terminology Database
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Natural Language Processing
  • No-Show Tracking
  • ONC-ATCB Certified
  • Onboarding
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Onsite Registration
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Promotions Management
  • Recommendations
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Speech Recognition
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Wait List Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations13
  • Aesthetix CRM
  • Canva
  • Cherry
  • Clover
  • DoseSpot
  • Doxy.me
  • GoTo Meeting
  • Grade.us
  • Medsender
  • ModMed Patient Engagement
  • QuickBooks Online
  • RxPhoto
  • Swell
  • WooCommerce
  • Total integrations2
  • Aesthetix CRM
  • Canva
  • Cherry
  • Clover
  • DoseSpot
  • Doxy.me
  • GoTo Meeting
  • Grade.us
  • Medsender
  • ModMed Patient Engagement
  • QuickBooks Online
  • RxPhoto
  • Swell
  • WooCommerce

Alternatives

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