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PatientNow vs Jane Comparison (2026)
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Good recommendations?
PatientNow
3.9
(302)5
135
4
82
3
40
2
14
1
31
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Jane
4.8
(538)5
456
4
64
3
11
2
4
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.
Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
3.9
302
5
4
3
2
1
135
82
40
14
31
- Value for money
- Ease of use
- Features
- Customer support
57%
would recommend this app4.8
538
5
4
3
2
1
456
64
11
4
3
- Value for money
- Ease of use
- Features
- Customer support
90%
would recommend this appPros
“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”
NJ
Natalie J.
Owner
“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”
LC
Louise C.
Patient Care Coordinator
“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”
LC
Louise C.
Patient Care Coordinator
Pros
“The user interface is clean and welcoming, the customer service team is responsive and supportive, and the platform brings our entire community's access to support into one centralized space.”
DK
Danyelle K.
CEO
“There are empowering webinars, newsletters, and solution focused groups, all with the same objection of perfecting supportive patient care, good note keeping and smooth clinic operation.”
AD
Angelika D.
Chiropractor
“Jane allows us to use one our mobile devices, answer patients quickly and efficiently and also is an all in one EMR.”
MO
Mary O.
Chiropractor
Cons
“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”
LC
Louise C.
Patient Care Coordinator
“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”
NJ
Natalie J.
Owner
“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”
NJ
Natalie J.
Owner
Cons
“Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.”
NT
Neil T.
Co owner massage therapist
“If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.”
RH
Ramona H.
Clinic coordinator
“The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.”
Madison B.
Founder, LMT, CPT
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features134
- API
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Batch Processing
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Management
- Cancellation Tracking
- Care Plan Management
- Care Summaries
- Cash Flow Management
- Charting
- Claims Management
- Class Scheduling
- Client Management
- Client Portal
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- E-Prescribing
- EDI
- EHR/EMR Integration
- EMR/EHR
- Electronic Faxes
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Exercise Library
- Faculty/Staff Management
- File Sharing
- Financial Management
- For Chiropractors
- For Dermatologists
- For Group Therapy
- For Healthcare
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Occupational Therapists
- For Physical Therapy
- For Plastic Surgery Practices
- For Podiatrists
- For Speech Therapists
- Forms Management
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- ICD-10 Compliance
- Image Management
- Immunization & Allergy Tracking
- In-Person Payments
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Inventory Management
- Invoice History
- Invoice Management
- Lab Integration
- Lab Order Management
- Loyalty Program
- Marketing Automation
- Marketing Management
- Meaningful Use Certified
- Medical Billing
- Medical Coding
- Medical History Records
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- Notes Management
- Onboarding
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Scheduling
- Outcome Assessment Tools
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payment Reminders
- Performance Metrics
- Photo Management
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Pre-Appointment Screening
- Prescription Management
- Progress Notes
- Progress Reports
- Progress Tracking
- Promotions Management
- Ratings/Reviews
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Revenue Management
- Role-Based Permissions
- Room Scheduling
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Session Notes
- Social Media Integration
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integrations
- Transaction History
- Treatment Packages
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Meetings
- Virtual Waiting Room
- Wait List Management
- Website Integration
- Workflow Management
- Total features151
- API
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Batch Processing
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Management
- Cancellation Tracking
- Care Plan Management
- Care Summaries
- Cash Flow Management
- Charting
- Claims Management
- Class Scheduling
- Client Management
- Client Portal
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- E-Prescribing
- EDI
- EHR/EMR Integration
- EMR/EHR
- Electronic Faxes
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Exercise Library
- Faculty/Staff Management
- File Sharing
- Financial Management
- For Chiropractors
- For Dermatologists
- For Group Therapy
- For Healthcare
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Occupational Therapists
- For Physical Therapy
- For Plastic Surgery Practices
- For Podiatrists
- For Speech Therapists
- Forms Management
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- ICD-10 Compliance
- Image Management
- Immunization & Allergy Tracking
- In-Person Payments
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Inventory Management
- Invoice History
- Invoice Management
- Lab Integration
- Lab Order Management
- Loyalty Program
- Marketing Automation
- Marketing Management
- Meaningful Use Certified
- Medical Billing
- Medical Coding
- Medical History Records
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- Notes Management
- Onboarding
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Scheduling
- Outcome Assessment Tools
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payment Reminders
- Performance Metrics
- Photo Management
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Pre-Appointment Screening
- Prescription Management
- Progress Notes
- Progress Reports
- Progress Tracking
- Promotions Management
- Ratings/Reviews
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Revenue Management
- Role-Based Permissions
- Room Scheduling
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Session Notes
- Social Media Integration
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integrations
- Transaction History
- Treatment Packages
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Meetings
- Virtual Waiting Room
- Wait List Management
- Website Integration
- Workflow Management
Integrations
- Total integrations13
- Aesthetix CRM
- Bench
- Canva
- Cherry
- Clover
- Documo
- DoseSpot
- Doxy.me
- GoTo Meeting
- Google Analytics 360
- Google Calendar
- Grade.us
- Microsoft Outlook
- QuickBooks Online
- RxPhoto
- Swell
- WooCommerce
- Total integrations5
- Aesthetix CRM
- Bench
- Canva
- Cherry
- Clover
- Documo
- DoseSpot
- Doxy.me
- GoTo Meeting
- Google Analytics 360
- Google Calendar
- Grade.us
- Microsoft Outlook
- QuickBooks Online
- RxPhoto
- Swell
- WooCommerce
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