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PatientNow vs Symplast Comparison (2026)

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Good recommendations?

PatientNow logo

PatientNow

Symplast  logo

Symplast

Overview

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

Symplast is a cloud-based EMR solution that helps medical institutions manage patient information, appointments, point-of-sale operations, and more. Physicians can conduct virtual consultations & follow-ups, as well as share images, videos, laboratory documents or invoices with patients.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

300

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

302

5

4

3

2

1

135

82

40

14

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
57%
would recommend this app

4.0

25

5

4

3

2

1

14

5

1

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”
NJ

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”
LC

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”
LC

Louise C.

Patient Care Coordinator

Pros

“The whole reason we chose Symplast over Aesthetic Record was for their live support agents verses the chat only option for AR. ”
RM

Rachit M.

President

“The interface is clean and straightforward.”
RS

Rod S.

surgeon

“Having tried other vendors, such as aesthetic record, it is clear how put-together and easy to use their system is.”
JJ

Jamie J.

Doctor

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”
LC

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”
NJ

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”
NJ

Natalie J.

Owner

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features134
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Faxes
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • For Dermatologists
  • For Healthcare
  • For Medical Spas
  • For Plastic Surgery Practices
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Immunization & Allergy Tracking
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Management
  • Promotions Management
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Task Management
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Video Conferencing
  • Wait List Management
  • Website Integration
  • Workflow Management
  • Total features41
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Faxes
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • For Dermatologists
  • For Healthcare
  • For Medical Spas
  • For Plastic Surgery Practices
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Immunization & Allergy Tracking
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Management
  • Promotions Management
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Task Management
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Video Conferencing
  • Wait List Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations13
  • Aesthetix CRM
  • Canva
  • Cherry
  • Clover
  • DoseSpot
  • Doxy.me
  • GoTo Meeting
  • Grade.us
  • Podium
  • QuickBooks Online
  • RxPhoto
  • Swell
  • WooCommerce
  • Total integrations1
  • Aesthetix CRM
  • Canva
  • Cherry
  • Clover
  • DoseSpot
  • Doxy.me
  • GoTo Meeting
  • Grade.us
  • Podium
  • QuickBooks Online
  • RxPhoto
  • Swell
  • WooCommerce

Alternatives

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