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Planetrehab

Web-based practice management software and service

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Planetrehab Pricing, Features, Reviews and Alternatives

Planetrehab product overview

Price starts from

500

Per month

Per Feature

What is Planetrehab?

Planetrehab is a practice management software specifically for occupational, physical and speech therapists. The software adheres to HIPAA guidelines and provides appointment scheduling, insurance management and billing collections features among others. Planetrehab can be deployed on-premises or hosted in the cloud.

Key benefits of using Planetrehab

• Planetrehab provides an electronic claims settlement feature that helps to reduce the time between treatment provision and payment.

• Planetrehab helps to standardize the note templates and documents used by therapists across multiple clinics for audit purposes.

• The software stores data from multiple clinics in one centralized location and lets practitioners from all clinics access the data remotely, even without an internet connection.

• Planetrehab provides customized templates for generating multiple reports in different formats and also lets users build reports in MS-excel.

• The application provides a list of CPT codes billed by each insurance company to prevent users from billing for a procedure that a patient’s insurance company will not cover.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Webinars
Live Online

Planetrehab pricing information

Value for money

3.7

/5

4

Starting from

500

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Planetrehab features

Functionality

3.4

/5

4

Total features

21

2 categories

Most valued features by users

HIPAA Compliant
Appointment Management
Billing & Invoicing
Reminders
Patient Records Management
Multi-Location
Records Management
Calendar Management

Functionality contenders

Planetrehab users reviews

Overall Rating

3.5

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5.75/10
Rating distribution

5

4

3

2

1

2

0

1

0

1

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good product, great service

Reviewed 5 years ago
Pros

I love how easy it is to schedule people and to input their information into the system. It's also easy to switch things around in the schedule when you need to. The customer service is fantastic!

Cons

I think the way notes are programmed into the system could be designed a little different to make things easier, but I know it's tough as each individual person likes things done differently. That's the only Con I can think of for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Planet Rehab Product Review

Reviewed 8 years ago
Pros

They are highly responsive to any concerns and always available to answer questions. You can open this on multiple computers, and there are never any problems. In eight years of use, I have never had a day when the system was down. They are very reliable.

Cons

No complaints. They are great. I have never had a problem that wasn't resolved in one phone call.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Great Customer Service but Not Easy To Use

Reviewed 5 years ago
Pros

Planetrehab has EXCELLENT customer service. We have our own specific representative who helps us with billing and disputing claims. She's always a phone call away and so helpful. We also have our own specific tech guy who helps us with any technical difficulty. He is amazing for being a phone call away as well.

Cons

The system does crash every so often, and it lags a lot. It's not very user friendly. You can't drag and drop appointments like other softwares can. It's also not cloud based which isn't very convenient. If you log into the same account that's already logged on on another computer, that account will automatically be logged out.

Vendor response

Thank you so much for taking the time to review our software and service. Specifically, thanks for the kind words about our service. We work really hard to provide the type of service that we would expect if we were in your place. In your review, you mention a few issues that you have problems with and I would like to clarify them for you. You can drag and drop appointments. You simply click on the...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Worst decision we ever made!

Reviewed 6 years ago
Pros

Because we are in a rural area, we liked the idea of having a server on the premises. Did not work out like planned.

Cons

Poor customer service Minimal understanding of HIPAA Company practices that are unethical EMR did not work as we were led to believe Billing service was awful

Vendor response

People are entitled to their opinion, but not entitled to fabricate facts. This former client’s review is a gross misrepresentation of the facts. When we first encountered Conifer Physical Therapy, they were planning on opening a new business. They had no experience with billing and collections. In fact, during the sales process while explaining the various processes we do for our clients, we were...

Planetrehab FAQs and common questions

Q. What type of pricing plans does Planetrehab offer?

Planetrehab has the following pricing plans:
Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Planetrehab?

Planetrehab has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Planetrehab support?

Planetrehab supports the following languages:
English


Q. Does Planetrehab support mobile devices?

Planetrehab supports the following devices:
Android, iPad, iPhone


Q. Does Planetrehab offer an API?

No, Planetrehab does not have an API available.


Q. What level of support does Planetrehab offer?

Planetrehab offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

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