PracticeSuite Features

PracticeSuite

Cloud-based medical billing & practice management platform

4.23/5 (28 reviews)

PracticeSuite Feature Summary

  • E/M coding
  • Patient portal
  • Voice recognition
  • Accounts receivable
  • Patient payment history
  • Payment processing
  • Patient billing
  • Multi-office
  • Physician scheduling
  • Custom schedule viewing
  • Insurance data management
  • Rules-based scheduling
  • Decision support
  • HL7 support
  • Remittance advice
  • E-prescribing
  • Two-way messaging
  • HIS integration
  • ONC-ATCB certified
  • Billing estimates
  • On Call scheduling
  • Code & charge entry
  • Lab integration
  • Handwriting recognition
  • Insurance eligibility verification
  • Multi-physician
  • Revenue cycle management
  • No-show tracking
  • Practice management
  • EMR / EHR management
  • Insurance management
  • Email management
  • Shared tasks
  • Activity logging
  • Automatic notifications
  • Appointment reminders
  • Statements & collections management
  • Communication management
  • File management
  • File sharing
  • HIPAA compliance
  • Permission management
  • Real-time data
  • Patient records management
  • Recurring appointments
  • Patient registration management
  • Search functionality
  • Message tracking
  • Activity dashboard
  • Availability management
  • Receipt management
  • Patient scheduling
  • Drag & drop interface
  • Chat
  • Reporting tools

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Care Plan Management
Charting
Chat/Messaging
Claims Management
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Collections Management
Communication Management
Compliance Tracking
Confirmation/Reminders
Customizable Dashboard
Decision Support
Drag & Drop
Dunning Management
E-Prescribing
EMR/EHR
Faculty/Staff Management
File Management
File Sharing
File Transfer
For Medical Purposes
HIPAA Compliant
Handwriting Recognition
Insurance Eligibility Verification
Invoice History
Meaningful Use Certified
Medical Billing
Messaging
Mobile Access
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
ONC-ATCB Certified
On Call Scheduling
One-to-One Messaging
Online Forms
Order Entry
Patient Education
Patient Engagement
Patient Intake
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Quotes/Estimates
Real Time Data
Receipt Management
Records Management
Recurring Appointments
Recurring Tasks
Registration Management
Reminders
Remittance Advice
Remote Treatment Plans
Reporting & Statistics
Search/Filter
Self Service Portal
Softphone
Surveys & Feedback
Video Conferencing
Virtual Waiting Room
Voice Recognition
Learn moreCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Care Plan Management
Charting
Chat/Messaging
Claims Management
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Collections Management
Communication Management
Compliance Tracking
Confirmation/Reminders
Customizable Dashboard
Decision Support
Drag & Drop
Dunning Management
E-Prescribing
EMR/EHR
Faculty/Staff Management
File Management
File Sharing
File Transfer
For Medical Purposes
HIPAA Compliant
Handwriting Recognition
Insurance Eligibility Verification
Invoice History
Meaningful Use Certified
Medical Billing
Messaging
Mobile Access
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
ONC-ATCB Certified
On Call Scheduling
One-to-One Messaging
Online Forms
Order Entry
Patient Education
Patient Engagement
Patient Intake
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Quotes/Estimates
Real Time Data
Receipt Management
Records Management
Recurring Appointments
Recurring Tasks
Registration Management
Reminders
Remittance Advice
Remote Treatment Plans
Reporting & Statistics
Search/Filter
Self Service Portal
Softphone
Surveys & Feedback
Video Conferencing
Virtual Waiting Room
Voice Recognition
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Care Plan Management
Charting
Chat/Messaging
Claims Management
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Collections Management
Communication Management
Compliance Tracking
Confirmation/Reminders
Customizable Dashboard
Decision Support
Drag & Drop
Dunning Management
E-Prescribing
EMR/EHR
Faculty/Staff Management
File Management
File Sharing
File Transfer
For Medical Purposes
HIPAA Compliant
Handwriting Recognition
Insurance Eligibility Verification
Invoice History
Meaningful Use Certified
Medical Billing
Messaging
Mobile Access
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
ONC-ATCB Certified
On Call Scheduling
One-to-One Messaging
Online Forms
Order Entry
Patient Education
Patient Engagement
Patient Intake
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Quotes/Estimates
Real Time Data
Receipt Management
Records Management
Recurring Appointments
Recurring Tasks
Registration Management
Reminders
Remittance Advice
Remote Treatment Plans
Reporting & Statistics
Search/Filter
Self Service Portal
Softphone
Surveys & Feedback
Video Conferencing
Virtual Waiting Room
Voice Recognition
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


10 reviews

PracticeSuite Feature Reviews

25 reviewers had the following to say about PracticeSuite's features:

Corey H.

Outstanding product for small practices

2020-03-06

This product helps me run my practice by aiding in collection/billing and tracking the new and established patients which helps with

Pros

This product is visually appealing and the functionality is outstanding. It is easy to use and navigate.

Cons

There could be easier connection from the reporting directly linked to individual patient charts/records.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine H.

Practice Suite NOT for PT

2017-02-24

Practice Suite is a cloud-based Medical Office Management and Billing program.

Pros

They are quite proficient and communication is easy and not at all stressful.

Cons

You have the ability to add a CPT Code, but not Save it for future use. The Patient Case feature has a place for Diagnosis, Insurance, and Notes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jessica T.

Great Company

2016-12-22

They not only offer Medical billing software, and Electronic Medical Records, they also have a great billing service that will handle all of your claims for you.

Pros

Great customer service very helpful with the setup and very user friendly.

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

Sign up for this product you will not be sorry.

Source: Software Advice
Helpful?   Yes   No
Read more
Gary G.

Practice Suite

2016-12-16

One of the few, if not only, EMR that resembles an actual paper chart. Its intelligent design, intuitive navigation, flexible setup and seamless interface between our clinic management and billing systems make it the perfect and most complete choice for the non-profit healthcare agencies we serve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

Begin the implementation & system customization process by building the outlines/narratives based on your existing health history forms, questionnaires, progress notes and exam sheets so you can focus on how the EMR will fit into your clinic flow. Who? What? Where? When? This will shorten the learning curve for your staff and providers so all they need to learn are basic navigation points to get up and running in days, not weeks or months. Then, because of Practice Suites flexible and easy setup features, modify templates as needed.

Source: Software Advice
Helpful?   Yes   No
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Amy E.

Great PM system

2016-12-28

This system is extremely user-friendly, great reports, ease of scheduling and any other thing you would need in a practice management system they have it.

Pros

Ease of use, ease in training others to use the system.

Cons

Nothing really

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

Definitely take a look at all this has to offer and have someone give you a demonstration or talk to others that are using the system.

Source: Software Advice
Helpful?   Yes   No
Read more
Lukas F.

Excellent product, excellent customer service

2016-12-21

I am in the process of implementing PracticeSuite at my small medical practice.

Pros

- Extremely strong customer service - Rich and well-developed feature set - Detailed reporting available

Cons

- Interface is not always intuitive - Fairly steep learning curve

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering PracticeSuite

Be prepared to set aside some extra time to learn the product - and do not be afraid to lean on the customer service team! They give excellent advice and are quick with their responses.

Source: Software Advice
Helpful?   Yes   No
Read more
Margaret F.

Practice Suite

2017-05-23

I found this software easy to learn.

Pros

Practice suite saves information which allows you to copy your last billing. This saves time when you are billing the same codes.

Cons

Sometimes setting up the patient cases can be confusing.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Eric R.

SOLID BILLING SOFTWARE

2016-12-20

I own a medical billing company.

Pros

Great support, ease of use, many report options and the ability to export to Excel to create your own reports.

Cons

Nothing significant at this point and if we do have a problem it is resolved quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
ERIKA N.

Perfect for a startup.

2017-09-22

Customer service was helpful, and usually solved my problems right away.

Pros

You can use it strictly for billing and scheduling only, which is what we needed to start with.

Cons

Not super easy to figure out on your own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lisa W.

Business Owner

2020-03-08

Not usually helpful with needed. Continue to pass the ball and ignore.

Pros

not much to say about it at this time.

Cons

We are a medical billing company and continue to have issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracy R.

User friendly and their support is wonderful.

2016-07-25

Pros

The support staff do a great job and I would highly recommend this to any medical billing service.

Cons

I really don't have anything else to say. They do a top notch job.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

Give it a try and see for yourself. It is very easy. It is also very affordable. I have used 3 other soft wares in the past and this one I like the best.

Source: Software Advice
Helpful?   Yes   No
Read more
Roman K.

The most flexible and powerful medical billing software out.

2014-06-26

Excellent software, responsive service and great billing expertise.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jena B.

User friendly and affordable.

2017-02-22

Practice Suite made it easy for me to get my billing service up and running within minutes.

Pros

The customer service at Practice Suite is amazing.

Cons

I don't have any complaints about this software. Anytime I have run into something I am not familiar with I am able to call or put in a ticket and my concerns are handled very quickly. I have worked with an agent on specific questions which is nice to have the same support person and gain a business relationship.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
brett m.

run away as fast as you can

2016-11-17

We have had problems with the billing software changing the status of unbilled claims to billed claims, and even create claims out of thin air.

Cons

it doesn't work properly, constant problems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering PracticeSuite

Use any software out there other than this one.

Source: Software Advice
Helpful?   Yes   No
Read more
Matthew S.

Thoroughly Satisfied

2016-07-27

Pros

Switching over to PracticeSuite has allowed me to bill my patients more efficiently and in turn made more money for my practice.

Cons

Initially setting up was a bit difficult, but ever since it has been up and running everything has gone smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering PracticeSuite

Contact a PracticeSuite member to assist you with exactly what you need prior to purchasing a package.

Source: Software Advice
Helpful?   Yes   No
Read more
sally B.

Easy to use PracticeSuite

2018-10-23

easy to find question/answer section

Pros

User friendly - coming from the dental world to the medical world -

Cons

Nothing with the software - just trying to figure out medical all together

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard D.

Simple to use, great features

2016-07-19

Pros

As I learned the system more I didn't realize how much deep functionality the EHR had, and from what my staff has been able to demonstrate the billing and reporting is top notch.

Cons

Nothing. It has exceed my expectations. If anything, I would maybe like built in dictation. I am using dragon that is integrated in, but I have to pay separate for that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

Ask plenty of questions, and don’t be afraid to call support. They have been extremely helpful with my transition.

Source: Software Advice
Helpful?   Yes   No
Read more
Julie H.

Amended Practice Suite Review

2016-08-24

Pros

They are continuously upgrading and integrating new aspects of the software to help ease the use for both providers and patients.

Cons

I like them very well and they are very easy to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering PracticeSuite

No matter what you are purchasing, decide exactly what you want and need your software to do and make the decision based on your needs.

Source: Software Advice
Helpful?   Yes   No
Read more
Lee Ann R.

Alternative Practice

2016-12-21

It is easy to use, even for a new medical biller.

Pros

They are working daily at improving and updating the functionality and making it even easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kelly C.

Best Medical Software I've used to date

2016-03-10

The integration and ease of transition was much smoother than we anticipated and the customer support has been phenomenal. The billing and coding processes have been greatly simplified.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael C.

Easy and affordable!

2016-07-24

Pros

The product is used primarily for billing within my practice and has been incredibly helpful.

Cons

The templates at first seem complicated to set it up, but they work very well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

Assure yourself of what you want and need from an EHR system prior to making a final decision on which program to purchase.

Source: Software Advice
Helpful?   Yes   No
Read more
Debbie F.

Excellent, great customer service, easy to use system.

2016-07-29

Pros

Also when there are claim formats we need specific to our specialty or region they create what we need.

Cons

Keeping the accounting straight. Even though the accounting is sometimes off, they have been great in making corrections without issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

Excellent value. Extremely easy to train employees on. Support is excellent and responds quickly to our issues.

Source: Software Advice
Helpful?   Yes   No
Read more
Christine D.

Awesome Company!!!

2017-01-18

I never have to leave voicemails to get help, someone is always available to answer any question I may have. The reports are ready to run and you can get the information you need.

Pros

Ease of use and accessibility to information and staff

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

This is a great choice for all your needs!

Source: Software Advice
Helpful?   Yes   No
Read more
Lori S.

Good billing software

2017-02-24

I have not used it very much as my clients are currently using their own software but what I have used to it, it's user-friendly and customer service is great.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rachel M.

Good Program

2016-12-20

We have been using this software now for almost a year, it has been very stable and tutorials are very easy. Support goes above and beyond to assist our every need.

Pros

It was very affordable and easy to use.

Cons

It took us a while to get up and going, but with constant assistance from support we got it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PracticeSuite

If you want an affordable and complete software program for your business, this one is great.

Source: Software Advice
Helpful?   Yes   No
Read more