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Psyquel Logo
Psyquel

Mental health billing and EHR for healthcare providers

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Psyquel Pricing, Features, Reviews and Alternatives

Psyquel product overview

What is Psyquel?

Psyquel is a cloud-based mental health billing solution which enables mental health providers to manage records and schedule appointments. Key features include employee management, a self-service portal, compliance, claims management, and predefined templates.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Email/Help Desk
Chat
FAQs/Forum

Training options

Documentation
Live Online

Psyquel pricing information

Value for money

4.3

/5

52

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Psyquel features

Functionality

4.2

/5

52

Total features

39

2 categories

Most valued features by users

HIPAA Compliant
Reporting & Statistics
Appointment Management
Billing & Invoicing
Reminders
Scheduling
Appointment Scheduling
Claims Management

Functionality contenders

Psyquel users reviews

Overall Rating

4.5

/5

52

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.97/10
Rating distribution

5

4

3

2

1

32

15

3

1

1

Pros
I liked how easy and user friendly it is to use this software. I will definitely will recommend this software.

MC

Marna C.

The software is great, the customer support is outstanding. Kimberly really stays on top of things.

RW

Robin W.

And helpful to me and seems to care about my account/ business as much as I do. I enjoy working with her.

BB

Brenda B. H.

Cons
I do have to keep track of all the billing myself, which is twice as much work because sometimes there are mistakes or things are missed.

KK

Kristin K.

I have trouble with the graphing lines that separate the appointment times showing up on my screen. Once in awhile some of the messages I get are inaccurate.

JT

Judith T.

Billing mistakes, doesn't offer reverifications for client's whose insurance has changed or beginning of the year insurance changes.

KK

Kristin K.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very user friendly and supported by a friendly and knowledgeable team!

Reviewed 4 years ago

A team that is off-site to professionally and efficiently help us manage our client appointments, claims, insurance and patient payments, data to help us with analysis and new business projections to help us grow our business and services.

Pros

How easy it is to use, the layout of the information, message boards, and the ability to email/text client's appointment reminders and billing statements.

Cons

Reports are great as a pdf, need to be better formatted for excel. The schedule could be made easier to view in regards to seeing the time we are scheduling appointments. Red flag feature that would help the Psyquel support team and us to better identify and correct a claim is not properly electronically processed by the insurance provider, causing the EOB to be incorrect. This would also help if we had a report that would let us know Psyquel corrected the claim incase it impacts our patient record data - ie: provider income etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Psyquel Review

Reviewed 5 years ago

Here is my honest opinion about Psyquel and I have been with them for approximately three years. Being able to submit claims is easy. The price is fairly reasonable. The e-mail reminders are great. I had a lot of issues with the representatives for a while as I was being switched to a different person every few months. Since I have had rep however the last six months I've been way happier. She is...

Pros

E-mail reminders, scheduling calendar, claims submitted easily

Cons

Billing mistakes, doesn't offer reverifications for client's whose insurance has changed or beginning of the year insurance changes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Working with Psyquel has been very beneficial and the employees at Psyquel are very supportive.

Reviewed 4 years ago
Pros

The text messaging and email feature for patient recall appointments. Input of data is very user friendly and whenever I have any questions about Psyquel my representative is always available for a quick email or call back if unable to answer immediately. If I am ever in a bind the team at Psyquel is always friendly and helpful if something more immediate is needed they will find someone whom can address any questions or concerns. I have worked with Psyquel for nearly two years and as a provider office which does mostly all of the job duties internally the software operates well for reporting purposes and functions by way of the reporting menu.

Cons

Some of the billing areas are sometimes hard to navigate, but my representative is always available as an excellent support. One of the rep has exemplary customer service people skills. I would like to have an easier report for daily functions that indicates only the payments posted to Psyquel each day ...so the Cash total, Check total, Credit Card total, Direct Deposit total and Daily Total is indicated on one report without the posting of charges inclusive. Also for reporting purposes the ability to include or exclude certain providers when running reports to be able to better pinpoint certain things the designated providers only.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The product has been very helpful for billing and electronic medical records.

Reviewed 4 years ago
Pros

I like that it is web based and a cloud product, so it eliminated my need for filing cabinets. It was easy to use. The product has worked very well for billing and i have gotten paid by insurance companies quickly and accurately. Customer service representative and management have been very responsive to my feedback.

Cons

There needs to be more investment in software upgrading and in quicker turn around for suggestions to modify and upgrade software, such as treatment plan function and templates. I would like the product to be compatible with an iPhone for more mobility. I would like a signature pad option for intake.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is our go-to software to run our practice

Reviewed 6 years ago

We have been using Psyquel for 10 years now. Psyquel helps keep our clinician's schedules organized. It also helps us to bill for client sessions IMMEDIATELY! Literally, when we are done seeing our clients we can click "attended" and the ebill goes automatically (through the ethers!) to the insurance! Yes, it's just that EASY. Customer service is also amazing! They are always friendly, helpful, and fast to respond. As our practice has grown we have thought about using different a different service, but we always come back to Psyquel. I have recommended Psyquel to colleagues and I happily recommend Psyquel to others in the mental health field.

Pros

Ease of use, customer service is amazing, quick turn around times with billing

Cons

Would love an app for our iphones and ipads.

Psyquel FAQs and common questions

Q. What type of pricing plans does Psyquel offer?

Psyquel has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Psyquel?

Psyquel has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Psyquel support?

Psyquel supports the following languages:
English


Q. Does Psyquel offer an API?

Yes, Psyquel has an API available for use.


Q. What other apps does Psyquel integrate with?

Psyquel integrates with the following applications:
Doxy.me


Q. What level of support does Psyquel offer?

Psyquel offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, Chat, FAQs/Forum

Common Psyquel comparisons

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