RealTime-CTMS Features

RealTime-CTMS

Cloud-based clinical trial management system

4.9/5 (48 reviews)

RealTime-CTMS Feature Summary

  • Customizable tables
  • Patient database management
  • Study appointment invites
  • Patient recruitment
  • Prescreening logs
  • Advertising budget tracking
  • Financial study reports
  • Progress notes
  • Accounting & budgeting
  • Budget templates
  • Calendar management
  • Document upload & storage
  • HIPAA compliant data storage
  • Database search
  • Data encryption
  • Revenue, cost & profitability tracking
  • Study specific visit scheduling
  • Invoicing
  • Patient list export
  • Task management

Competitor Feature Comparison

Accounting Management
Appointment Management
Billing & Invoicing
Budget Control
Calendar Management
Customizable Reporting
Data Capture and Transfer
Data Import/Export
Data Visualization
Document Storage
Event Scheduling
HIPAA Compliance
Invoice Management
Monitoring
Real Time Analytics
Reporting & Statistics
SSL Security
Search Functionality
Task Management
Task Scheduling
Team Calendars
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Accounting Management
Appointment Management
Billing & Invoicing
Budget Control
Calendar Management
Customizable Reporting
Data Capture and Transfer
Data Import/Export
Data Visualization
Document Storage
Event Scheduling
HIPAA Compliance
Invoice Management
Monitoring
Real Time Analytics
Reporting & Statistics
SSL Security
Search Functionality
Task Management
Task Scheduling
Team Calendars
Visit WebsiteCompare App
Accounting Management
Appointment Management
Billing & Invoicing
Budget Control
Calendar Management
Customizable Reporting
Data Capture and Transfer
Data Import/Export
Data Visualization
Document Storage
Event Scheduling
HIPAA Compliance
Invoice Management
Monitoring
Real Time Analytics
Reporting & Statistics
SSL Security
Search Functionality
Task Management
Task Scheduling
Team Calendars
Visit WebsiteCompare App

Mobile apps

iOS App


3 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

RealTime-CTMS Feature Reviews

25 reviewers had the following to say about RealTime-CTMS's features:

Carolyn Phibbs

CCST reviews RealTime - CTMS from Christchurch, New Zealand

2019-05-21

We are learning to work more effectively with a large database and manage multiple studies using RealTime CTMS. I honestly do not know how we would do it without RT !

Pros

We most like the Subject Management Options

Cons

We are a site that conducts studies which require large numbers of healthy volunteers. We are working with RT to ensure some features meet our needs more effectively.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather Ferreira

RealTime Rocks!

2016-12-06

Database management, easy to run reports, ad tracking, budgets, it's all there and easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Heather, thank you for the great review. We're happy to have you as a customer and we're excited that you find the system very easy to use.

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Jon Ward

Great CTMS

2018-10-16

Pros

Ease of use for our staff. Easy to enter info from our subject visits and love that all of our staff are able to have access via unlimited user access.

Cons

Not as many reports and no customizable reports, however, they can build and provide customized reports.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Emmet Faulk

RealTime-CTMS has directly contributed to our site's success!

2019-05-06

Endeavor Clinical Trials is capitalizing on the detailed reporting features built-in with RealTime to help us keep accurate metrics on recruitment and marketing.

Pros

RealTime-CTMS is a user-friendly clinical trials management software that allows us to process potential candidates for studies from recruitment to completion!

Cons

Sometimes the server can be a bit sluggish.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary L. Noseworthy

RealTime: It's Far More Than A CTMS

2018-09-21

Having so our processes and materials sensibly organized and readily accessible in one place has improved our overall efficiency. It supports our QA/ QC processes in ways that have allowed us to improve the quality of our data and accounts receivable. We are especially impressed with all the the staff at RealTime. The quality of training, support and maintenance has been excellent.

Pros

Great user interface, sensible workflow/ navigation and exceptional functionality aside, it was designed, developed and continues to be enhanced by people who have actually done clinical trials.

Cons

We would like to see more granularity in access privileges.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin Baker

Wouldn't do clinical research without a CTMS

2019-03-13

Realize that taking full advantage of the CTMS requires diligent management know-how in order to effectively create the process for maximizing the CTMS's benefit.

Pros

This makes tracking our incoming payments SO much easier. Honestly, the more areas that I can get the CTMS implemented, the better the information I have to manage the business.

Cons

It does take a while for new features to be implemented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dominic Bailey

Realtime CTMS

2019-04-07

A very contemporary and cost effective tool for systematic business management improvement

Pros

Multiple efficiencies vs older practices

Cons

US- based so communications difficult from time to time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Wilson

Making research easier

2016-12-06

Just a few of the greats things it helps with are recruitment, patient compliance, accounting and protocol ease.

Pros

Easy, all in one.

Cons

Employee compliance, highly dependent on them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering RealTime-CTMS

Need to work out a SF ratio so A/R is more accurate and not inflated.

Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


David, thank you for your great review! We think we have some reports that could help with employee compliance. We will reach out to you soon with more information. Be on the lookout for our upcoming Milestone tracking solution that will address screen fail ratios and adjustments.

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Eric Michael

Amazing helpful software

2018-10-03

Pros

All the products offering, stipend payment, appointment reminders, eletronic regulatory and cutsomer support is excellent

Cons

some payment, billing, and refunds are problematic.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Emmet Faulk

I wouldn't want to work in any other CTMS

2018-09-20

We use RealTime for everything from recruitment to billing and regulatory.

Pros

RealTime is highly intuitive and provides the best reporting tools.

Cons

Perhaps being able to customize reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lora Pea

Comprehensive Platform for Research Sites

2016-12-07

Not only does the software serve as a trial management system, it also includes patient appointment reminders via text messages, an electronic regulatory system and a stipend payment system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Hi Lora. We are very happy to hear that our software has helped your site tremendously. As our first CTMS customer, we really appreciate your loyalty and look forward to continuing our service to you and your team.

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Casey Rosas

Specific to your site

2019-12-06

The training is scheduled with your staffs availability and is very efficient, precise, effective and clear.

Pros

The time it saves on reports and stats.

Cons

I have no cons to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alison Cooper

Review 1 for TDE

2016-12-06

Excellent product, Excellent customer service. Very clear that RT understands clinical research and how to creates software to support.

Pros

It's apple easy

Cons

can't upload documents directly into the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Hi Alison. Thank you for the great review. We do have a very robust document management system (RealTime-eDOCS and eDOCS LITE) to upload records. If our eDOCS product manager has not contacted you, he will soon.

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Meghan V

The best and the easiest

2019-09-25

Pros

Being able to text patients directly from RealTime and send appointment reminders is a feature that I love as well.

Cons

I am hoping that they integrate with more marketing companies in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashleigh Williams

Manage your patients with ease

2019-02-20

The customer service team are lovely and really knowledgeable.

Pros

Having the access for all study team means we can all be on the same page with patient care. EDOCS portal where the CRA and sponsor can have access to site documents such as CVs, training and calibration information.

Cons

There are no real cons as such. The ESOURCE system we have been trialling still needs some further development but RealTime offer a lot of great solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley Connor

RealTime at SRA

2017-02-03

And if it's not something we're sure RealTime can give us, the support staff is always more than happy to walk us through a feature that we may not have realized existed.

Pros

We have interns and some staff who only use RealTime for specific things, like referencing the calendar, or scheduling appointments.

Cons

I honestly do not have any complaints at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Ashley, thank you so much for the great review! This is great news that RealTime has become such an important system for your site and staff. We enjoy working with your team as much as you enjoy working with RealTime!

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Markus LeBlanc

Great CTMS, even greater Service

2019-05-30

Pros

The program itself is easy to use and the reporting is excellent.

Cons

I'd also like some more flexibility in the information that is included/excluded on invoices or simply the ability to edit them after creation.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda Lopez

User Friendly

2016-12-16

Love the excellent customer service! Always timely in responding and correcting user errors.

Pros

Love that you can upload study documents and search across a database for specific medical conditions

Cons

Wish you could track visit entry into CRF

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Hi Linda. We appreciate your business and thank you for the positive review. We would love to address your CRF visit tracking request by utilizing one of your complimentary reports. We will be contacting you soon.

Read more
Megan McMahon

How did we even function before RealTime-CTMS??

2019-02-22

Pros

Having used other systems in the past, it was daunting to complete the most basic tasks such as adding a new patient and scheduling an appointment. Our biggest complaint with other systems was it took "too many clicks" to get these things done.

Cons

We want to utilize the RealTime-Text feature but are concerned that many patients would get confused with the military time format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole Stiff

Flexible Product to Fit Your Site's Needs

2019-06-25

The overall experience has been great and there are still a lot more awesome features that we still have to add on over time. I'm really looking forward to the future with RealTime as they are always ahead of the latest and greatest options out there for site!

Pros

This software allows you to have an efficient workflow and is easy to use.

Cons

So far anything I have seen as a con RealTime team has been able to offer a solution or even add a feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dalyn Boehm

BEST CTMS OUT THERE

2016-09-06

This system is so easy to use that frustration has not been an issue.

Pros

Training is done in a third of the time as compared to other systems and I feel that I can use all of the features because they are easy to understand.

Cons

We are having some calendar issues with outside MDs seeing the company calendar

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering RealTime-CTMS

I love it and recommend it to any site looking for a system

Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Hello Dalyn, thank you for your glowing review! We are happy that RealTime is so instrumental in helping your site conduct clinical trials. Our system allows for assigning and unassigning calendars to providers. If we haven't already, we will reach out to make sure your site is configured for this.

Read more
Lisa Thomas

Great Software and Support!

2016-09-06

Great! Easy to use and love it!

Pros

Accessibility for each user. Great support team!

Cons

Billing always seems to be a problem. :-(

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Hi Lisa, thank you for positive review and feedback. We apologize for any billing issues you have encountered. If we haven't already, we will reach out to discuss any issues.

Read more
Philippa Williams

NZ site review

2016-09-06

An edit function on existing invoices would be a real bonus.

Pros

All trial information in one place for staff. Lots of fields for patient information is great too.

Cons

Would like to be able to add GST to our invoices. Would like to be able to amend invoices after created.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Thank you, Phillippa, for your feedback. We love to listen to our customers and make updates to RealTime based on their needs. I am happy to tell you that Invoices are now completely editable in RealTime. Additionally, we are working on an update for our non-US customers to track government taxes such as GST. We hope to have this update deployed in Q1 of 2017. Please let us know if there are any other areas of the system that you would like to see improved to better suite your local environment.

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Miguel Desormaux

The complete CTMS

2019-06-07

Pros

Our favorite feature is eSource.

Cons

No cons at this time. We sometimes notice a decrease in the software speed but this is not a constant issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carrie Briscoe

RealTime -CTMS is the PREMIER Clinical Research Site Software!!!

2016-12-16

This product saves our time because we can manage our studies, documents and subjects in one beautiful, easy to use product!

Pros

Everything!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering RealTime-CTMS

Customer service and Training is excellent and prompt!

Source: Capterra
Helpful?   Yes   No

Response from RealTime-CTMS


Hi Carrie. Thank you for the nice review! We truly appreciate your business.

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