Remedly vs PatientNow

Carepatron

EHRYourWay

SimplePractice

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

EHR YOUR WAY is a fully integrated behavioral health and clinical care EHR software. It is configurable for mental health and clinical health specific needs and is an ONC certified cloud-based EHR. EHR YOUR WAY is trusted by mental health professionals nationwide and is suitable for behavioral health agencies with 15 or more users.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Marketing

Customer service and response wait times.

physician

Very difficult to communicate our needs or get adequate help prior to [sensitive content hidden] coming on board.

Patient Care Manager

Customer support is responsive and knowledgeable, addressing issues promptly.

General Manager

The customer service is like no other, they are always responsive, listen and take into consideration what we as a practice suggest.  

Flexible calendar displays show daily, weekly and monthly views. Simultaneously book patients, rooms and equipment to eliminate scheduling gaps. Support for multiple locations streamlines appointments across clinics. Group and family sessions combine multiple patients in coordinated treatment blocks

Access Controls/Permissions

Accounts Payable

Accounts Receivable

Activity Dashboard

Administrative Processes

Admissions Management

Alerts/Notifications

Appointment Management

Appointment Scheduler

Appointment Scheduling

Approval Process Control

Assessment Management

Automated Quoting

Availability Management

Batch Processing

Before & After Pictures

Billing Automation - Revenue Cycle Management (RCM)

Billing & Invoicing

Bill Payment

Booking Management

Calendar Management

Calendar Sync

Call Reminders

Care Plan Management

Case Notes

Cash Flow Management

Cash Management

Charting

Chat/Messaging

Claims Management

Claims Management - Revenue Cycle Management (RCM)

Claims Scrubbing

Claims Tracking

Client Communications

Client Database

Client Management

Client Portal

Clinical Notes

Code & Charge Entry

Coding Assistance

Communication Management

Compliance Management

Compliance - Revenue Cycle Management (RCM)

Compliance Tracking

Confirmation and Cancellation

Confirmations/Reminders

Consent Forms

Contact Database

Contact Management

Credit Card Processing

Customer Database

Customer History

Customizable Branding

Customizable Dashboard

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Integration

Data Security

Data Verification

Denial Management

Digital Signature

Discount Management

Documentation

Documentation Management

Document Management

Document Storage

Document Templates

Drug Reference Database

EHR/EMR Integration

Electronic Faxes

Electronic Payments

Electronic Signature

Email Marketing

Email Reminders

Employee Management

EMR/EHR

E-Prescribing

E-Prescribing and Lab Orders

E-Prescription

Expense Management

Faculty/Staff Management

File Sharing

Financial Analysis

Financial Management

Financial Reporting

Fixed Asset Management

For Chiropractors

For Group Therapy

For Healthcare

For Medical Purposes

For Medical Spas

For Mental/Behavioral Health

Forms Management

For Plastic Surgery Practices

For Psychiatrists

For Speech Therapists

For Substance Abuse Therapy

Remedly

Web-based

Windows

Linux

Chromebook

Nextech EHR & PM

AestheticsPro

PatientNow

Basic

Pharmacist

Mobile view cuts stuff weird and sometimes I lose changes if I switch tabs too fast, plus updates log me out in middle of typing.

Manager

What I liked most about Remedly is how it combines EHR, practice management, and billing into one platform.

Front office coordinator

I wish I was able to adjust cards to active subscriptions without having to cancel subscription and create a new one.

Practice manager

Only 2 credit card processing companies that will interface with Remedly (their rates are not competitive).

Owner,  Nurse Practitioner

Sometimes the system is cumbersome and has hard time adapting to my complexities as a clinic.

Team

It meets my overall needs and allows the team to access the schedule easily.

Sales Manager

I thought the cost was a bit high, however the size of our company and usage allows us to justify this expense.

We can streamline our workflow and be better organized and manage our clinic.

Remedly is a great choice for healthcare facilities looking to modernize their record-keeping while improving patient care

It would be more cost effective if we could “pay per segment” used.

Remedly makes managing a healthcare practice much easier, but expect to spend a bit of time getting familiar with its various features.

counselor

It will cost me over 250 a month after the free trial if I need something more advanced.

Allowing us to spend more time with the patient and customers.

Practice Administrator

We also like how responsive the Remedly team is to questions and addressing needs.

Acupuncturist

Very good the best software that I have come across recently to help alleviate the stress that can come with a work day.

Having a knowledgeable point of contact that can understand our issues, troubleshoot and educate a solution is what now makes Remedly a superior product in my mind.  

They are also very proactive at fixing issues when they do occur.

Business Manager

The menu system is extremely confusing and not at all intuitive.

I feel like Remedy needs a serious overhaul and update.  

DNP owner

We bill commercial insurance through Remedly which has contracted with Auctus Dermatology Billing.  

We use separate gift certificates instead of the gift cards Remedly provides but the code associated with the purchase is 20-30 characters and time consuming to write when a client waiting for their gift certificate 3.

Physician

Priced reasonably especially compared to other electronic health records

Owner

medical director

Patient Coordinator

We require deposits for a lot of procedures and rather than making sure we don't miss phone calls with patients ready to give their credit card information, we can just email or text them an invoice.

Practice Manager

She has helped us work through kinks, best practices and discoveries that we did not know of over the YEARS of using the system.

Charting and all EHR/EMF functions are easy to use, but we are really starting to utilize other features for reporting.

Co-owner

We are a very small practice with only 6 billing codes- the ability to customize was HUGE for us as most products have too many features we would never use but would end up paying for.

therapist

I haven't had any issues to change that experience.

Overall Remedly is an excellent platform and makes our life easier.

Director

This was the only one that would do what we needed and provided growth, flexibility, numerous text and marketing options, and very reasonable cost structure.

The most impactful features with Remedly for our practice is the charting and appointment scheduling.  

The ability to pre-pay for services at checkout without previously creating a pre-paid package2.

SVP of Operations

Remedly developers worked directly with our Operations personnel to custom create the billing solutions we needed.

All other "cons." have been added to our project list thanks to [sensitive content hidden]

overall positive experience that last 3-6 months with a lot of the upgrades and finally getting a consistent and helpful rep [sensitive content hidden]

A centralized client database since we have 2 locations and clients that frequent both2.

I have used several EMR platforms in the past and this has been the most user-friendly and just makes the most sense.

A+, great that they listen to users and implement new ideas that everday users need.

Her follow up and attention detail are unmatched![SENSITIVE CONTENT]  has helped us to learn the basics and now is taking us into more advanced functionality and use of the software.  

Front Desk Manger

wish we had a way to text patients with out it being so difficult that they have to make a portal for themselves

We have had two very knowledgeable and responsive account representatives.

Not all spas are created equal so the ability to customize has been outstanding.

Remedly vs PatientNow Comparison (2026)

Remedly

PatientNow

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives