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Remedly vs PatientNow Comparison

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Overview

Spend more time with your patients and not their charts. Remedly's all-in-one practice management solution combines EMR,...

Category Leaders

patientNOW is a hybrid integrated solution for practice management, patient engagement and electronic medical records (EMR)...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

250

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

28

5

4

3

2

1

21

3

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

3.9

133

5

4

3

2

1

50

41

25

8

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

The on boarding team treats you like family and is vested in the growth of your practice from the get go. The platform is constantly improving and add customization and partnerships.

SP

Sagar P.

In addition to the team there is an online help desk with videos and step bystep instructions. This is a key detailed feature that has been a lifesaver.

TC

Tara C.

We love the functionality and ease of use with the calendar as well as the automated patient reminders, and the online patient portal.

TC

Tara C.

Pros

It been a good experience they do provide a lot of webinars and help if you ask for it. It has been easy to work with PatientNow and there are helpful when you do reach out.

LC

Louise C.

I like that customer service is very good, the trainers are excellent and the ease of creating notes and modifying templates is simple.

MP

Michelle P.

This system is great for a smaller business like mine or larger surgical practices like my husband's. The actual software is easy to use and easily learned by even new employees.

TB

Tonya B.

Cons

I had a question about how to change some information that was mistakenly documented on the wrong appointment. This software is quite costly for what you get.

JV

Joni V.

They overcharged me by thousands of dollars, acknowledged this, then refused to pay me back because I was not continuing service with them. Unbelievably poor customer service and ethics.
AvatarImg

John H.

Never was able to run a single accurate report for metrics. Errors seen daily while charting.
AvatarImg

John H.

Cons

Sometimes they get to the end of all the questions and the submit button does not work. If I start a note on a patient and then do a procedure, often that note disappears and I have to start over.

MP

Michelle P.

But we also found implementation staff to be unfamiliar with the system. Incomplete and incorrect information have been very costly to our practice needing to redo many aspects of the initial build.

SW

Sarah W.

Reporting overall is terrible. There are too many functions.

AV

Adriana V.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features62
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Commission Management
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Facility Scheduling
  • Faculty/Staff Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • On Call Scheduling
  • Online Payments
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Template Management
  • Transaction History
  • Treatment Packages
  • Voice Recognition
  • Total features56
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Commission Management
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Facility Scheduling
  • Faculty/Staff Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • On Call Scheduling
  • Online Payments
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Template Management
  • Transaction History
  • Treatment Packages
  • Voice Recognition

Integrations

  • Total integrations1
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Luma Health
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Peerlogic
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations2
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Luma Health
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Peerlogic
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PatientNow logo

PatientNow

PatientNow is the best practice management Software

Reviewed 4 years ago

I have been using PatientNow for several years at this point and in my practice I always strive for improvements. Last year I took on the project to change PatientNow with a different practice management software. I evaluated several platforms including but not limited to Nextech and Remedly. Many promises were made by different companies but at the end, when my practice manager drilled into the softwares to check if this switch would benefit the practice, we quickly realized that PatientNow is the best option for our practice.

Pros

Very complete software for practice management at a very affordable price. Great customer service, easy to use.

Cons

I wish that they would switch to a native app or a web based version. now we work with a remote desktop connection that at time is a little slow