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Shrinkrapt

Mental health practice management & medical billing software

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Shrinkrapt Pricing, Features, Reviews and Alternatives

Shrinkrapt product overview

Price starts from

$

35

/momonth
Per User

What is Shrinkrapt?

ShrinkRapt is an on-premise medical practice management software designed to help mental health practitioners streamline patient scheduling, billing, and insurance operations. It allows clinics to maintain patient records including information about demographics, medical history, and responsible parties.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

Videos
Documentation

Shrinkrapt pricing information

Value for money

3.2

/5

27

Price starts from

$

35

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Shrinkrapt features

Functionality

3.2

/5

27
Total Features35 6 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Appointment Management
Reporting & Statistics
Activity Dashboard
Appointment Scheduling
Claims Management
Patient Records Management

Functionality contenders

Shrinkrapt users reviews

Overall rating

2.7

/5

27

Positive reviews

37%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.88/10
Rating distribution

5

4

3

2

1

6

4

2

5

10

Pros
I like the main page where I can scroll down and see all the names and the date of the last visit and patient balance, a feature that is very useful. I love having the tech support as needed.

JL

Jo L.

I like that it is not calendar based. I like that each version is improved.

BG

Barbara G.

Have been using it for years and we are very pleased with how it works for our practice.

LW

Lynne W.

Cons
The single worst thing about Shrinkrapt is the non-existent support experience and the owner's lack of empathy for his customers.

AR

Anonymous Reviewer

You can only contact them by email, they give you a one-liner back and refuse to admit their product is defective.

AB

Anna B.

My old 7.1 was not working well; Sierra was going to make that worse. So I bought the new system as their Facebook page said 9.0 was operational with Sierra.

SS

Susan S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Still going strong!

Reviewed 4 years ago

Easy to use, streamlined billing software. Great customer support. Fairly priced

Pros

I have been using ShrinkRapt for over 20 years. I first purchased it because it was the only mental health billing software that worked on a Mac. I'm a solo practitioner and have been using it successfully since then. I've found that Mike, the founder, has been very responsive in answering my questions. I haven't had any need to shop around, but I suspect that the price of Shrinkrapt is low compared to other vendors out there.

Cons

There are a few bugs that have come up, but nothing that can't be fixed. Every time I've had problems with my large data file, Mike has been able to help me figure it out

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Low price for all it does

Reviewed a year ago

Very good.

Pros

I've used this software for decades. Because of that, with each upgrade I am still able to keep my database that has all my clients information decades back which is great, and it is what keeps me from going to another platform. When I thought of switching to SimplePractice the cost for SP was almost twice as much monthly if I wanted to do electronic claims. Also Like that it is on my computer vs. cloud based, though that has downsides. Support has gotten much better over the years, with speedy replies via email, often within 30 seconds. I like that it is not calendar based. I like that each version is improved.

Cons

It's a little awkward to learn. Some parts not intuitive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Long time user. Now to be a former user.

Reviewed 5 years ago

I have used SR on a Mac OC since early 90's. It has always be very basic which was fine for my needs (solo MD). All updates have been nightmares. I recently attempted to update to 9.0. DISASTER! My old 7.1 was not working well; Sierra was going to make that worse. So I bought the new system as their Facebook page said 9.0 was operational with Sierra. the update almost destroyed my data. It...

Pros

Very basic.

Cons

See my review. One major problem that's always been annoying is that you can only print out one note per sheet of paper. AND you have to click into and out of several windows to print each note. No mass note printing is available. Huge wast of time and paper.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Overall, the program functions well. Tech support is great when I have a problem

Reviewed 4 years ago
Pros

It is easy to use. I like the main page where I can scroll down and see all the names and the date of the last visit and patient balance, a feature that is very useful. I love having the tech support as needed.

Cons

Sometimes the program has a math issue (usually a penny). I would like to see the insurance payment page a little more user friendly. I have seen issues where the payment doesn't always record within the program although it may show on the sessions page. This seems to happen mostly with secondary insurance. When I click on "add", I may get too many dates, although they were already processed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple, not perfect but when compared to other software just a bit pricey. Fits my solo practice.

Reviewed 4 years ago

Running my own practice and doing it all SR makes billing for my small solo practice easy and fast.

Pros

Simple to use, good continuity moving through the functions. Latest ver 9.0 big improvement over what I've used for 10+ yrs. Switching screens is easy as clicking the tabs. Software integration removes redundancy. Emailing with tech support not perfect but have found their tech knowledgeable, patient and easy to work with, never had to wait for more than overnight for help. I use ST daily and it's become easy that it's like second hand.

Cons

Through all my years using SR my experience with the developer has not been good. There is a learning curve with SR but once accomplished you don't have to deal with him. Insurance processing leaning toward the company affiliated doesn't help me much. I can keep going but my 30 years experience working with computers has taught me there is no perfect system.

Shrinkrapt FAQs and common questions

Shrinkrapt has the following pricing plans:
Starting from: $35.00/month
Pricing model: Free, Subscription
Free Trial: Available


Shrinkrapt has the following typical customers:
Freelancers, Small Business


Shrinkrapt supports the following languages:
English


No, Shrinkrapt does not have an API available.


Shrinkrapt offers the following support options:
Phone Support, Email/Help Desk, Chat

Related categories