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SimplePractice vs Doxy.me Comparison

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Overview

Category Leaders

Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to run their business.

Category Leaders

Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,668

705

59

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

429

204

40

12

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.

MM

Manisha M.

What I love most is the ease and simplicity of the program that offers so much. It’s like having an assistant to help you with all of the paperwork without the high cost of payroll.

SB

Sara B.

I appreciate the ease at which everything is located and available. The site is very easy to navigate and set up and you feel confident everything you need to be successful is at your fingertips.

VO

Vanessa O.

Pros

Overall, I'm very happy with this option. I like how easy it was to figure out and implement and how consistent it has been in quality.

MC

Megan C.

It is easy for me and easy for my clients. When I had some problems using Doxy.me after buying a new computer, the help desk people were prompt, kind and helpful, resolving it in short order.

Sharon M. B.

Overall Doxy.me has been very easy to use and is secure. It has been great being able to provide secure telehealth services to clients during the pandemic.

AS

Alissa S.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.

JoAnne L.

This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.

AY

Amy Y.

My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

KB

Kayla B.

Cons

I have not experienced the kinds of problems you may normally have with the internet such as poor connections. Any connection issues have been from the patients end due to poor internet services.

TG

Tricia G.

Internet issues which DOXY cannot control - Some distortion or loss of contact occasionally - typical internet problems with all telehealth portals.

EC

Elizabeth C.

So there is no session (I think they are a no show and they think I am a no show). In mental health, my income depends on it and there are times that someone is sucidal.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features134
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Automatic Backup
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Call Transfer
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Eligibility Verification
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Transfer
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Opportunity Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Trend Analysis
  • Usage Tracking/Analytics
  • Video Conferencing
  • Video Consultations
  • Video Streaming
  • Virtual Waiting Room
  • Visual Analytics
  • Workflow Management
  • Total features31
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Automatic Backup
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Call Transfer
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Eligibility Verification
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Transfer
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Opportunity Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Trend Analysis
  • Usage Tracking/Analytics
  • Video Conferencing
  • Video Consultations
  • Video Streaming
  • Virtual Waiting Room
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

So far so good

Reviewed 3 years ago

I would like to have appointment reminders, an accounting system, and I am interested to use telehealth as I had been using doxy.me.

Pros

I just started with Simple Practice this month. The reason I chose initially was to have an accounting software that is compatible with a Mac. I was pleasantly surprised to learn that text appointment reminders were available as well as telehealth and an app. The accounting software has yet to be used but really looks easy to use - even for a non-accountant like me. I am very excited to continue to integrate into this system.

Cons

I am not certain of the EMR features such as pre-populating text. The fields do not look difficult. I am not certain how it will ease my documentation time. I am also not certain if the services will be easily changed if the service changes at the last minute. I am hoping it works easily.

Vendor response

Hi there, Thanks for your positive review. We're proud to be a part of the transformative work that you do! -Melinda from SimplePractice

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Doxy.me logo

Doxy.me

I really want to like Doxy.me

Reviewed a year ago

I like the simplicity, but the platform has more issues than SimplePractice (in terms of internet, dropouts, et cetera). I wish this issue could be fixed, since I don't know of any similar platforms (in terms of simplicity, which is really helpful with clients.

Pros

The simplicity - it's great that the client does not need to download and install anything - not all clients are very computer savvy.

Cons

It's unbelievably glitchy. As an older therapist, I work only part time. I use Doxy.me for about 10 hours a week. However, it's rare that I make it through an entire hour without a problem. I often have to resort to using the phone, et cetera. Additionally, Doxy.me has had periodic problems with which browsers it works on. As a Mac user, I prefer Safari as my browser. For a couple of months, I...