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SimplePractice vs Doxy.me Comparison (2026)

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Good recommendations?

SimplePractice

Doxy.me

Overview

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer & image capture.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

2.8K

1.8K

796

116

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.6

1.2K

847

307

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“We were able to manage electronic documents digitally which we had never done before, run reports, manage schedules all in one place, and claims and billing were all in one place.”

Erica M.

Client Care Coordinator

“For starters, as a new practice owner, it gave me the option to create a professional website and access to professional learning about the software and amazing tools that they are adding to help me streamline my practice even more.”

Teresa L.

Clinician

“I can properly schedule clients who are every other week and weekly and be able to add in one-time sessions in between and minimize the problem of double booking myself.”

Jennifer N.

Psychologist

Pros

“I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen.”

Shea G.

Counselor

“Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform.”

Rosalyn Y.

Psychotherapist

“It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down.”

Shea G.

Counselor

Cons

“All of the templates are tailored to mental health and creating your own template for Primary Care, for example, was very tedious”

Elizabeth W.

Owner

“It's a little hard to set up adult family therapy, and I wish the telehealth option allowed a single link that could be reused for each session.”

Alan J.

Chief Psychologist

“We had many issues with reports processing correctly, were losing information, and there were inefficiencies in the way that claims and payments processed and posted.”

Erica M.

Client Care Coordinator

Cons

“The one thing I don’t like is there’s no way of setting up anything to block calls from coming through when using this and when a calls comes through it literally knocks the whole appointment down and kicks me out and I have to start all over.”

Heather W.

Owner

“When using the background feature I can only use the blur, as the other backgrounds do not integrate the background in a way that is not distracting.”

Michael S.

Administrator

“I guess I'll have to get the paid version so I can update the waiting room message, as it's several years outdated & I see NO way to update it with the FREE version???”

KIM Y.

Physician