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SimplePractice vs Zoobook EHR Comparison (2026)

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Good recommendations?

SimplePractice

Zoobook EHR

Overview

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Zoobook offers cloud EHR and practice management AI powered software for mental health facilities, addiction, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

2.8K

1.8K

796

116

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.7

157

117

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“We were able to manage electronic documents digitally which we had never done before, run reports, manage schedules all in one place, and claims and billing were all in one place.”

Erica M.

Client Care Coordinator

“For starters, as a new practice owner, it gave me the option to create a professional website and access to professional learning about the software and amazing tools that they are adding to help me streamline my practice even more.”

Teresa L.

Clinician

“I can properly schedule clients who are every other week and weekly and be able to add in one-time sessions in between and minimize the problem of double booking myself.”

Jennifer N.

Psychologist

Pros

“The note-writing assistant is intuitive, fast, and remarkably accurate—it understands clinical nuance and helps streamline documentation without sacrificing quality.”

Deborah W.

Clinical Director

“Zoobook support is always prompt and effective. Whenever we have issues they respond extremely fast and solve the problem quickly.”

Bobby A.

IT Manager

“The system is reliable, efficient, and tailored to the real-world needs of behavioral health providers.”

Deborah W.

Clinical Director

Cons

“It's a little hard to set up adult family therapy, and I wish the telehealth option allowed a single link that could be reused for each session.”

Alan J.

Chief Psychologist

“We had many issues with reports processing correctly, were losing information, and there were inefficiencies in the way that claims and payments processed and posted.”

Erica M.

Client Care Coordinator

“I don’t like how glitchy telehealth is, that there is not a lot of customization on the calendar screen and it can be readily confusing to someone who is trying to use the system besides just scheduling.”

Coty D.

Owner

Cons

“Initially Zoobook couldn’t accommodate for an unusual authorization requirement we have with our primary funder.”

Bobby A.

IT Manager

“Sometimes it seems like the customer support lacks training.”

Andres A.

Owner Office Manager

“Because I haven't worked in the system in great amount of time I can't state any negative issues at this time.”

Laverne S.

Billing Supervisor