Smartlinx Pricing, Features, Reviews & Alternatives

Smartlinx

Workforce management software for the senior care industry.

4.4/5 (5 reviews)

Smartlinx overview

What is Smartlinx?

SmartLinx is the only workforce management platform purpose-built for the long-term care, post-acute care, senior care, and behavioral health industries. Reduce overtime and increase efficiency by connecting real-time data and processes across multiple facilities so you can visualize staffing, control labor costs, predict Five-Star Ratings, and deliver quality care.

Using Smartlinx's schedule optimizer, businesses can create employees' work schedules, predict overtime shifts, and inform relevant staff members about replacement needs via text messages. The SmartLinx Go mobile application lets staff members receive alerts about open shifts, schedule changes, and request approvals via texts, emails, or push notifications. The powerful mobile app also enables your employees to swap shifts on-the-go and administrators to edit timecards and track employees' overtime, absence, and punch-in/out timings.

No other workforce management solution does scheduling optimization, time and attendance tracking, and PBJ reporting quite like SmartLinx. Create ideal schedules, predict overtime, ensure your facilities are fully staffed.

About SmartLinx
Founded in 2000, SmartLinx cares for those who care. Used in thousands of leading organizations, SmartLinx’s workforce management solutions help healthcare providers manage people and processes by harnessing the power of real-time data. Solutions include talent acquisition and onboarding, human resources, benefits, payroll, time & attendance, scheduling, compliance, and business analytics.
www.smartlinxsolutions.com

Pricing

Value for money
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Devices

Business size

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Smartlinx screenshot: Smartlinx schedule optimizerQuick Demo of SmartLinx Workforce Management SystemSmartlinx screenshot: Smartlinx time and attendanceSmartlinx screenshot: Smartlinx  PBJ log exportSmartlinx screenshot: SmartLinx Go mobile app for employeesSmartlinx screenshot: Easy messaging for scheduling and shift-swapping

Smartlinx user reviews

Excellent
2

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.6
  4.6
  4.0
Carol G.

Simple and reliable T&A for Nursing Homes

Used daily for 2+ years
Reviewed 2021-03-22
Review Source: Capterra

Very good, its one of those applications that don't need a lot of attention when it comes to maintenance.

Pros
Implementation was a breeze with resources helping and project management and user training are all included. Customer Support is very responsive and always delivers resolution quickly.

Cons
not a lot except for the unavailability of the PTO approvals prior to the upgrade, we waited for it for a long time but now it's here!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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carolyn m.

I am the scheduler and I work with this program 40 hours a week

Used daily for 1-2 years
Reviewed 2018-06-26
Review Source: Capterra

Time saving features

Pros
Fairly easy to get to where you want to go when making changes and scheduling vacations. easy to get

Cons
Each month is not clearly defined on the schedule. You have to continually remember to look at the tiny box to make sure you are on the right month when scheduling specific requests and is easy to make mistakes. when scheduling a partial absence for an employee. the daily roster and the descrepency report both flip the hours when printed out and show the portion of the shift to be off rather than worked. PPD is incorrect I don't see the point in generating a schedule every month I would like to look at the schedule months ahead without generating one. Be able to have a daily print out that separated all 3 shifts AND title instead of all mixed together. Be able to print a SMALL monthly schedule that has everyones name only but separated by shift then title and an X in the box for scheduled days to work or be able to print a blank one for us schedulers to figure out a schedule. We still have to do a paper one like this when we get new employees or make changes in rotations to be able to plan who works each day, then plug it into your program. Yours is not useful visually for planning. Also daily schedules shifts and title need separated with ROOM enough to write their assignment in

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Stephen F.

Smartlinx Scheduling and Time & Attendance Software

Used daily for 1-2 years
Reviewed 2021-03-23
Review Source: Capterra

Went from paper scheduling to cloud based. Employees appreciate seeing their schedules 4 weeks in advance.

Pros
Fairly easy to learn how to use. In depth training provided. Very customizable to our needs. Cloud based. CMS payroll based journal reporting very helpful.

Cons
When using Ad-Hoc reports. would like to be able to summarize transactions for each employee based on the time period selected. If we need to know hours worked for one employee for five pay periods, it would be helpful to have an option to see results with just the total instead of hours listed for each pay period.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Rebecca K.

Love the Text Feature

Used daily for 2+ years
Reviewed 2019-09-27
Review Source: Software Advice

Scheduling and time and attendance are a breeze!

Pros
Love how T&A communicates with Scheduling - LOVE the text feature

Cons
Not the best at calculating PBJ for CMS - had some issues that cost money and star ratings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Daniel C.

First Year Smartlinx

Used weekly for 6-12 months
Reviewed 2021-03-16
Review Source: Capterra

Lots of billing issues that were not quickly managed or explained. Sales rep was pretty unresponsive in comparison to the rest of the team we interacted with.

Pros
Timesheet and payroll easy to use by administrators and employees. Customer services and implementation team has been great. Full service is great that it is all thru one company.

Cons
Implementation was much more complex that expected and end result still was full of errors on first payroll. Some changes can only be made on the back end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Smartlinx pricing

Contact SmartLinx Solutions directly for pricing information.

Smartlinx features

Alerts/Notifications
Compliance Management
Reporting & Statistics
Scheduling

Activity Dashboard (278 other apps)
Appointment Management (322 other apps)
Appointment Scheduling (291 other apps)
Billing & Invoicing (338 other apps)
Charting (208 other apps)
Claims Management (267 other apps)
Document Management (219 other apps)
E-Prescribing (211 other apps)
HIPAA Compliant (367 other apps)
Medical Billing (209 other apps)
Multi-Location (201 other apps)
Patient Records Management (246 other apps)
Records Management (247 other apps)
Reminders (268 other apps)
Self Service Portal (257 other apps)
Workflow Management (204 other apps)

Videos and tutorials

Additional information for Smartlinx

Key features of Smartlinx

  • CNA Tracking
  • Employee Lifecycle Management
  • Employee Scheduling
  • For Nursing Homes
  • Labor Forecasting
  • Online Time Clock
  • Reporting/Analytics
  • Schedule Distribution
  • Shift Swapping
  • Staff Management
  • Staff Scheduling
  • Time & Attendance Management
  • Time Off Management
  • Vacation/Leave Tracking
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Benefits

Facilities who switch to SmartLinx experience a 25-30% reduction in labor costs, decreased reliance on staffing agencies, and increased employee retention due to our easy-to-use mobile app.