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Artera Logo

Unified patient communication platform for health systems

Table of Contents

Artera - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Artera overview

What is Artera?

Artera was built exclusively for health systems and large hospitals. From simple appointment reminders to advanced automations, the Artera platform integrates seamlessly with your EMR and maximizes the impact of any vendor messaging your patients. Artera delivers proven ROI: -Decrease no-shows to increase revenue -Lower wait times -Optimize staff efficiency Staff and customers love the intuitive interface, and healthcare managers love the increases in efficiency and patient satisfaction.

Key benefits of using Artera

Increase Patient Satisfaction by meeting patient communication preferences
Decrease no-shows by optimizing your appointment reminders
Integrate with best-of-breed vendors for PSAT, billing, and transportation
Unify all of provider communications across the patient journey
Scale call center operations with a perfect blend of automations and manual messaging

Starting price

15000 /
per year

Alternatives

with better value for money

Artera’s user interface

Ease of use rating:

Artera reviews

Overall rating

4.9

/5

25

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10
Rating distribution

5

4

3

2

1

22

3

0

0

0

Pros
“I love that I can send secure information directly to a patient.”
TE

Thomas E.

X-ray Tech

“We started implementing WELL in our practice this year. All of our employees were trained to use the portal, and the ease of training and use is even better than we expected.”
TH

Thomas H.

Manager

“The best part of this software the response we receive from patients. It is so easy for patients to use.”
MD

Maggie D.

Patient Experience Manager

Cons
“Any time we have to call someone, it takes a long time. The line is busy, have to leave a message, or the person wants to chat or ask questions.”
bl

ben l.

physician

“When solicitors are able to leave a message with images.”
sh

sandra h.

Medical Coordinater

“The glitches we have had with the automated messages have created a lot of confusion with our patients.”
JO

Jen O.

Lead Medical Assistant

Who uses Artera?

Based on 25 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Medical Practice
Health, Wellness and Fitness
Hospital & Health Care

Use cases

- Not enough reviews
-
-
-
-
-

Artera's features

Features rating:

Alerts/Notifications
Appointment management
Appointment scheduling
Automated scheduling
Calendar management
Call reminders
Care plan management
Communication management
Compliance management
Confirmations/Reminders
Contact database
Customizable reports
Email reminders
HIPAA compliant
Live chat
Messaging
Mobile access
Mobile alerts
Multi-Channel communication
Multi-Language
Online booking
Patient education
Patient engagement
Patient intake
Patient portal
Patient questionnaires
Payment reminders
Recurring appointments
Reporting & statistics
Rescheduling
Scheduling
SMS messaging
SMS reminders
Surveys & feedback
Third-Party integrations
Two-Way communication
Video conferencing

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Artera pricing

Value for money rating:

Starting from

15000

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Artera price and value

Value for money rating:

To see what individual users think of Artera's price and value, check out the review snippets below.

“I love that I can send secure information directly to a patient.”
TE

Thomas E.

X-ray Tech

“We started implementing WELL in our practice this year. All of our employees were trained to use the portal, and the ease of training and use is even better than we expected.”
TH

Thomas H.

Manager

Artera support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Email/Help Desk

Training options

In Person
Documentation
Live Online
Webinars

Artera FAQs

Q. Who are the typical users of Artera?

Artera has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Artera support?

Artera supports the following languages:
English


Q. Does Artera offer an API?

No, Artera does not have an API available.


Q. What level of support does Artera offer?

Artera offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk

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