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Fountain
4.7
(36)

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High-Volume Hiring for the Hourly Workforce

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Fountain Pricing, Features, Reviews and Alternatives

Fountain product overview

What is Fountain?

Fountain is the high-volume hiring platform empowering the world’s leading brands to streamline and scale their recruiting function. Our mobile-first platform keeps candidates engaged and reduces drop-off via built-in automated scheduling, text and email reminders.

Key benefits of using Fountain

  • Mobile-first experience allows candidates to apply anywhere, anytime via their email address on their mobile phone

  • Fountain is the only platform that has domestic SMS free of charge built-into our platform

  • Flexible drag and drop workflows by requisition allow for quick changes to accommodate fluctuations in hiring needs

  • Unlike traditional ATS providers, Fountain was built to scale for high-volume hourly recruiting

  • Recurring background checks enable frequent background checks on job roles that require a license/certification
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    Live Online
    Webinars
    In Person
    Documentation
    Videos

    Fountain pricing information

    Value for money

    4.7

    /5

    36

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Fountain features

    Functionality

    4.6

    /5

    36

    Total features

    60

    7 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Self Service Portal
    Third Party Integrations
    API
    Alerts/Notifications
    Employee Database
    Reminders

    Functionality contenders

    Fountain users reviews

    Overall Rating

    4.7

    /5

    36

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.08/10
    Rating distribution

    5

    4

    3

    2

    1

    26

    8

    2

    0

    0

    Pros
    Overall, I have had a pretty good experience with Fountain. I think that it's a great platform and mediator between the candidate and interviewer.
    The customer service has always been excellent and their ability to grow with the needs of their clients is worth mentioning.
    Overall, Fountain has fantastic features that make the hiring & on-boarding processes easier to deal with and this came with a great price point as well.
    Cons
    The implementation was difficult, we lost our Account Rep in the process. It was a lot of self discovery versus the support we had expected.
    There is no drop down arrow anymore to notify the use that there is a duplicate application/account.
    The interface can be really messy/ugly and sometimes difficult to sync with google calendars and other softwares used during hiring process.

    Overall rating contenders

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    Holly W.

    Verified reviewer

    Consumer Services, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Glamsquad and Fountain

    Reviewed 4 years ago

    We have used Fountain for 3+ years and have been thrilled with the improvements made over time. The Fountain team seems to truly value the feedback of their clients, and our CSR has been a great partner in ensuring we are taking full advantage of what Fountain can offer in order to meet our unique needs and business objectives.

    Pros

    Fountain made scaling and managing our applicant funnels possible. Various integrations with 3rd party systems such as document signing, BGC and LMS platforms have been invaluable to manage paperwork and monitor applicant progress through the onboarding process.

    Cons

    Limited tools/features that allow users to manage multiple funnels simultaneously, ie text/chat feature or opening view. I would also like to see posthire features improve to keep Fountain as an active tool beyond onboarding.

    AR
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    Anonymous Reviewer

    Verified reviewer

    Consumer Services, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Constantly evolving to meet the needs of our fast-growing business.

    Reviewed 4 years ago
    Pros

    We've used Fountain for ~2.5 years and have seen notable changes in the product. There's a ton of customizability and an open API lets us build the perfect system for our processes without much engineering required. Support has been great - both in general response time and willingness to address feature requests.

    Cons

    Fountain's focus is on functionality and obviously less so in the UI. There's limited design customization which makes it hard to utilize certain features. It serves as a strong backend system, but the applicant portal doesn't exactly meet our needs.

    KM
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    Krystel Mae D.

    Outsourcing/Offshoring, 5,001-10,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    A room of betterment.

    Reviewed a year ago
    Pros

    I used to like this software before because of the simplicity of it. easy to use.

    Cons

    There are a lot of features that I least like about this software. Here are some of it; 1. Latency 2. There is no drop down arrow anymore to notify the use that there is a duplicate application/account.

    AR
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    Anonymous Reviewer

    Verified reviewer

    Internet, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great product with multiple uses

    Reviewed 4 years ago

    It can take a while to process applicants, it might be because there is less interaction since a lot of it is automated, but either way, it makes life a lot more simple. There are many more pros than cons. I'm recommending Fountain to a lot of business friends who can benefit from this.

    Pros

    I love the abililty to move applicants from stage to stage, and the automated text they receive when they are stuck on a stage for a longer period. I especially like the video answer feature. In a industry that represents upscale spa and wellness -presentation is important and helps weed out applicants who are less serious.

    Cons

    I believe pop up notifications for messages on Fountain would be useful - at least for laptop and desktop. Sometimes applicants are left on idle for too long when they message in, and I would like to be able to reach out to them sooner.

    AvatarImg
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    Maria O.

    Verified reviewer

    Internet, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    One stop shop for onboarding!

    Reviewed 4 years ago

    It's been a great journey working with fountain and the team over the last few years. Overall they have helped us grow our fleet from a few people to hundreds and from one market to four.

    Pros

    Helps streamline processes, shorten on-boarding time for an employee, makes scaling in new markets easier and is constantly evolving to meet the new demands of our growing business.

    Cons

    Would love if the chat platform integrated with slack.

    Fountain FAQs and common questions

    Q. What type of pricing plans does Fountain offer?

    Fountain has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of Fountain?

    Fountain has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Fountain support?

    Fountain supports the following languages:
    English


    Q. Does Fountain support mobile devices?

    Fountain supports the following devices:
    Android, iPhone


    Q. Does Fountain offer an API?

    Yes, Fountain has an API available for use.


    Q. What other apps does Fountain integrate with?

    Fountain integrates with the following applications:
    Lessonly , Ubeya, Google Analytics 360, Indeed, Traitify, Checkr, Onfido, Zapier, eduMe, Dropbox Sign, Sterling, Typeform, Northpass, Meta for Business, HireRight, GoodHire


    Q. What level of support does Fountain offer?

    Fountain offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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