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Escapia vs Guesty Comparison

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Overview

Escapia is vacation rental software for managing reservations, accounting, property listings. maintenance, housekeeping, and more.

Category Leaders

Managing a hospitality business is complex. Guesty is your partner in making it easier. With an all-in-one platform, Guesty’s...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

23

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

156

5

4

3

2

1

116

24

8

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

277

5

4

3

2

1

207

25

11

10

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Escapia made setup super easy and has always provided great support while keeping the cost affordable. They continue to release new features and products annually to assist property managers.
We enjoy the self paced online tutorials for training new staff members. We are glad they have streamlined the Glad to Have you product directly into Escapia.
The reservations section is very good, distribution partners, and support is great to communicate with. Trust the software and never reporting for reservations.

Pros

Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
In special I would like to mention they have a great support department which will help you in any way possible.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.

Cons

It experiences glitches or stops working almost daily. We continuously receive a screen for "server error" or just a grey spinning wheel, that prevents your from doing anything.
Sales representative clueless about the poor performance of the software. System crashes while trainer is demonstrating the software - "hmm, that shouldn't be happening.
Very disjointed, I often refer to it as frankenstein because it feels like all the modules were poorly connected together. Does not have an open API so integration with other systems is limited.

Cons

The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features64
  • 1099 Preparation
  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Communications Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Employee Management
  • Expense Tracking
  • Extended Stay
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Online Reservations
  • Opportunity Management
  • Order Management
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Invoicing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Social Media Integration
  • Task Management
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • Trust Accounting
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features134
  • 1099 Preparation
  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Communications Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Employee Management
  • Expense Tracking
  • Extended Stay
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Online Reservations
  • Opportunity Management
  • Order Management
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Invoicing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Social Media Integration
  • Task Management
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • Trust Accounting
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations38
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations26
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net