Escapia Pricing, Features, Reviews & Comparison of Alternatives

Escapia

Vacation rental software and guest management system

4.42/5 (86 reviews)

Escapia overview

Escapia is a cloud-based vacation rental system by HomeAway Software, offering users assistance with managing reservations, accounting, property listings and distribution, and their own websites.

Escapia’s reservation management system incorporates lead management, front desk operations, and guest reviews. Users can view full complete guest histories, including all correspondence, extend reservations directly from within the calendar, produce customizable reservation reports, and let Escapia automatically generate reservation confirmations to send out to guests. Business performance can be viewed on customizable business dashboards, which include daily activity widgets such as check-ins and check-outs, open work orders, unread inquiries, and total rent booked, and can produce reports and graphs for year-to-year comparisons of inquiries, bookings, and income.

Escapia’s rate engine enables property managers to set up and adjust variable rates, special offers, discount plans, flexible charges and add-ons. Users can enter rates in bulk, and test pricing plans before activation, as well as using daily, weekly, and monthly rate calculation. Rates are automatically updated across Escapia and all other partner sites a property is listed on.

Escapia partners with multiple property listing and distribution sites, including HomeAway, VRBO, BookingPal, and FlipKey, with users able to choose where their properties are promoted. Availability calendars are automatically updated in real time between listing sites and users’ own records. Guest reviews of properties can also be automatically distributed from Escapia to selected partner channel sites.
software.homeaway.com

Pricing

Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Escapia screenshot: Escapia's business dashboard gives users an overview of their inquiries, reservations, and moreEscapia Video DemoEscapia screenshot: Users can view graphs of their reservations, inquiries, and income in Escapia's dashboardEscapia screenshot: Escapia allows users to prioritize and tag incoming inquiries to enable sorting and filteringEscapia screenshot: Users can view reservations for all of their properties in a centralized calendar in EscapiaEscapia screenshot: Escapia generates full customer histories, including all previous reservations and inquiriesEscapia screenshot: Users can manage housekeeping for their properties from within EscapiaEscapia screenshot: Escapia provides a mobile app for both property owners and guests to useEscapia screenshot: Users can respond to inquiries, send out quotes and request payments from within Escapia's appEscapia screenshot: Escapia has multiple network partner sites where users' properties can be listed

Escapia reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.1
  4.5
Cathy Landis

Escapia is a powerful professional tool to help you run your businss

Used daily for 2+ years
Reviewed 2018-07-11
Review Source: Capterra

A powerful tool for the complete needs of a vacation rental management company, from providing guest quotes, customizing guest arrival experience, to managing accounts.

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Hayley Pletcher

Best Overall Management Software

Used daily for 2+ years
Reviewed 2017-06-27
Review Source: Capterra

It makes the ease of making reservation easy for our staff overall and the guests have less wait time on the phone while making a reservation. The ease of adjusting rents and creating rate rules allows for more revenue at the end of each year without any mistakes.

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Joy Maples

Absolutely Over the Top Pleased with Escapia by HomeAway!

Reviewed 2014-10-20
Review Source: Capterra

I made the decision that Escapia would suit our needs best (in Feb of 2014).The integration is very detailed, but I knew what the end goal was when I had researched Escapia. One determining factor in going with Escapia, was the fact that HomeAway was so active and aggressive in this industry. It only made sense to partner with the Giant and take advantage of all the opportunities it would offer my company. The things that I consider absolute PROS: They have automated all the tedious/time consuming processes such as rate building & yield management that I would spend days and hours on with our old software & now I do in about 30 minutes. I have the option of building my own rules & rate tiers, depending on our need to maximize occupancy & revenue. After my initial rules are built, I do not have to go in and spend 2 hours a day to make sure this is done..Escapia made it simple & it DOES the work for me. My saved time = revenue saved and made because I can now focus on new projects to produce new revenue streams. Escapia also has so many opportunities to partner with multiple booking sites, that I have "new eyes" looking and finding my company every hour of every day. For our marketing platform, I struggle with tracking and integrating between the time we developed a concept ->to putting it on our sites -> to launching the promotion(via any platform) ->to analytics->to eCommerce->to complete tracking. With our old software, it took sometimes a week to set all of that up from start to finish. With Escapia, I do it all at once, Again, so many saved hours and best of all ACCURATE Tracking and Conversion Reports & a websites that do what they are supposed to do: WORK. They have support that answer and listen to the issue and most of the time walk you thru it and find the problem immediately and "teach" you how to address and fix it. That is worth the integration itself. You have to do the work on the front end but after that it is pretty painless & we have more than made back the cost of the software in saved time, revenue, happy guests, our favorite: HAPPY OWNERS. The owner access is simple, easy & our owners are more than pleased with this aspect of Escapia & they have noticed the new and maximized exposure Escapia gives us. I can say without hesitation, I made THE BEST choice for our company and could not be more pleased and my expectations have been blown away by Escapia and what it gives me.

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suzanne temple

Best software out there for Property Managers

Used daily for 2+ years
Reviewed 2018-12-05
Review Source: Capterra

WE are very proud to be a part of the Escapia partnership with their software we have experienced tremendous growth year over year. By providing an excellent product we can spend more time on the things that matter.

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Michael Valeo

Great product, full of features

Used daily for 2+ years
Reviewed 2019-03-19
Review Source: Capterra

Great customer service. Very robust feature list. I couldn't possibly manage our rental list without a strong piece of software like Escapia.

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Escapia features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Invoice Management
Online Booking Integration
Price Management
Reporting & Statistics
Reservations Management
Third Party Integration

Billing Rate Management (35 other apps)
Multi-Channel Management (33 other apps)
Room Booking (52 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Escapia

Key features of Escapia

  • Full Guest History
  • Inquiry Prioritization
  • Business Dashboard
  • Rate Management Engine
  • Flexible Rental Add-On Charges
  • Simple Tax Audit Reporting
  • Housekeeping & Maintenance
  • Guest Reviews
  • 24/7 U.S. Customer Support
  • Mobile App for Your Business
  • Advanced Escrow-Accounting System
  • Full Audit Trail
  • Automated Guest Response System
  • Guest & Owner Portals
  • Credit Card Interface
  • Custom Reporting
  • Complete General Ledger
  • Website Integration API
  • Automated Custom Email Templates
  • Reservation Management
  • Consolidated Online Distribution
View All Features

Benefits

Real-time sync between availability calendars on all distribution and listing sites.

Lead management system keeps track of all prospects and guests in one place.

Business dashboards offer real-time data reporting, customizable data views, widgets, charts, graphs, and drill-down analytics.

Rate management engine enables users to adjust rental rates based on business conditions and occupancy levels, with automation for seasonal and holiday rate changes.

Generate and customize reports on units, owners, guests, reservations, payments, and more.