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Vacation rental software and guest management system

(5)

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Escapia Pricing, Features, Reviews and Alternatives

Escapia FAQs

Q. What type of pricing plans does Escapia offer?

Escapia has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Escapia?

Escapia has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Escapia support?

Escapia supports the following languages:
English


Q. Does Escapia offer an API?

Yes, Escapia has an API available for use.


Q. What other apps does Escapia integrate with?

Escapia integrates with the following applications:
authorize.net, BeHome247, VacayHome Connect, Track Pulse, Properly, Rentals United, ResortCleaning, PMT, NextPax Channel Management System, Celero, Operto Teams, Lynx, Brivo Access, Duve, PriceLabs, Beyond, StayFi, Turno, RueBaRue , Vrbo, Rently, Revinate, Wheelhouse, BookingPal, Breezeway, Lodgable


Q. What level of support does Escapia offer?

Escapia offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)

Escapia product overview

Price starts from

10

Per month

Usage Based

What is Escapia?

Escapia is a cloud-based vacation rental software, offering users assistance with managing reservations, accounting, property listings and distribution, and more.

Key benefits of using Escapia

Real-time sync between availability calendars on all distribution and listing sites.

Lead management system keeps track of all prospects and guests in one place.

Business dashboards offer real-time data reporting, customizable data views, widgets, charts, graphs, and drill-down analytics.

Rate management engine enables users to adjust rental rates based on business conditions and occupancy levels, with automation for seasonal and holiday rate changes.

Generate and customize reports on units, owners, guests, reservations, payments, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
Documentation
In Person

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Why am I seeing this?

Escapia pricing information

Value for money

4.5

/5

154

Starting from

10

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Escapia features

Functionality

4.4

/5

154

Total features

64

4 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Calendar Management

Functionality contenders

Escapia users reviews

Overall Rating

4.6

/5

154

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.08/10
Rating distribution

5

4

3

2

1

115

23

8

3

5

Pros
Escapia made setup super easy and has always provided great support while keeping the cost affordable. They continue to release new features and products annually to assist property managers.
We enjoy the self paced online tutorials for training new staff members. We are glad they have streamlined the Glad to Have you product directly into Escapia.
The reservations section is very good, distribution partners, and support is great to communicate with. Trust the software and never reporting for reservations.
Cons
It experiences glitches or stops working almost daily. We continuously receive a screen for "server error" or just a grey spinning wheel, that prevents your from doing anything.
Sales representative clueless about the poor performance of the software. System crashes while trainer is demonstrating the software - "hmm, that shouldn't be happening.
Very disjointed, I often refer to it as frankenstein because it feels like all the modules were poorly connected together. Does not have an open API so integration with other systems is limited.

Overall rating contenders

DS
AvatarImg

Dan S.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Overall Product

Reviewed a year ago

Couldn't function well without it. Very pleased

Pros

Not only does the software have all the functionality, channel management and ease of use one would expect, but very important to us, it provides good trust accounting and absolutely far and above customer support.

Cons

It took some time to learn initially but that was due to its expansive overall functionality. Many upgrades to the software over the years has greatly enhanced the ease of use.

KM
AvatarImg

Kelley M.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thank you Escapia!

Reviewed 2 years ago

Wonderful! Everyone is nice, knowledgeable, and helpful.

Pros

Always can reach someone if I have an issue. 24 hour service!!

Cons

I’m still confused on some accounting, but I’m sure I will get that straight soon!

BD
AvatarImg

Bradley D.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Does a lot of stuff... if you can figure it out

Reviewed 6 years ago
Pros

Escapia has a lot of features: EscapiaNET allows you to distribute units to many listing sites and other softwares, the rate engine and fees allow you to set up a lot of rate rules etc, and the reservation grid makes it easy to see which units are booked when. There are also a lot of reports available to generate from Escapia.

Cons

Escapia's biggest con really is that it is so complicated. Nothing is easy to do in Escapia, nothing is intuitive. Even after using it for years I still have a hard time remembering and figuring out where everything is. There is a lot of support documentation, but even that isn't always easy to use, and some of it is outdated.

LW
AvatarImg

Lisa W.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Escapia Software provides the up-to-date reservation options to consumers.

Reviewed 4 months ago

Overall the experience is good and the software updates are very beneficial.

Pros

Easy to use, once you can navigate certain aspects of the software on your own with experience.

Cons

Customer service in the accounting area can be challenging to achieve as Tier Two must receive a message to assist, yet rarely call back however email their response. Sometimes training the consumer in this area would be more beneficial and in the long run, would not only educate the user but decrease their volume of call if they would let the consumer ask questions and receive options for ways to operate in a financial situation in the software. Tier Two should provide more adequate service and training as it is or should be included with the software. Accounting questions can not be answered by the team that typically answers support calls.

tm
AvatarImg

trent m.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Escapia user review

Reviewed 4 months ago

It's a robust software that covers all the bases. Great reports and overall very user friendly.

Pros

Very user friendly. Training new employee is so simple with all the tools available.

Cons

We'd like a better a communication hub that has better notification when inquiries come in. Also be able to respond via multiple platforms, like texting.

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