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Escapia Pricing, Features, Reviews and Alternatives
Escapia FAQs
Escapia product overview
Key benefits of using Escapia
Lead management system keeps track of all prospects and guests in one place.
Business dashboards offer real-time data reporting, customizable data views, widgets, charts, graphs, and drill-down analytics.
Rate management engine enables users to adjust rental rates based on business conditions and occupancy levels, with automation for seasonal and holiday rate changes.
Generate and customize reports on units, owners, guests, reservations, payments, and more.
Typical customers
Platforms supported
Support options
Training options
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Starting from
9
Per month
Usage Based
Starting from
49
Per month
Flat Rate
Escapia pricing information
Value for money
4.5
/5
127
Starting from
9
Per month
Usage Based
Pricing options
Value for money contenders
Escapia features
Escapia users reviews
Overall Rating
4.5
/5
127
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.9/10
90
21
8
3
5
Overall rating contenders
Kelley M.
Real Estate, self-employed
Used daily for 6-12 months
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Wonderful! Everyone is nice, knowledgeable, and helpful.
Always can reach someone if I have an issue. 24 hour service!!
I’m still confused on some accounting, but I’m sure I will get that straight soon!
John W.
Hospitality, 11-50 employees
Used daily for 2+ years
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I like the changes we are seeing in Escapia. I still have some baggage from their past communication practices (starting around 2018) that have given me a lasting impression of a "like it or leave" attitude. By this, I mean that they would make sweeping changes that felt at odds with their service partners, with little window for feedback or interaction, all while knowing that there are few better alternatives to their platform. They've improved their communication since 2018, but I still find myself unsure if their changes are for the better of their PM clients. I think they are taking the right steps, however, and my trust is being rebuilt in them.
I like the gradual commitment to improvement that Escapia has been implementing over the past year. I think the COVID-19 crisis prompted urgent action on improving their software, now that most people in the vacation rental industry are working remotely. The UI changes and business/performance dashboards have made navigating and interpreting information much better.
The unit integration navigation still feels clunky. Thankfully, we don't have a substantial amount of 3rd-party apps that we need to integrate, but it would be nice to have a core integration hub that makes app navigation easier.
Bradley D.
Real Estate, 1-10 employees
Used daily for 2+ years
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Escapia has a lot of features: EscapiaNET allows you to distribute units to many listing sites and other softwares, the rate engine and fees allow you to set up a lot of rate rules etc, and the reservation grid makes it easy to see which units are booked when. There are also a lot of reports available to generate from Escapia.
Escapia's biggest con really is that it is so complicated. Nothing is easy to do in Escapia, nothing is intuitive. Even after using it for years I still have a hard time remembering and figuring out where everything is. There is a lot of support documentation, but even that isn't always easy to use, and some of it is outdated.
Abby W.
Hospitality, 11-50 employees
Used daily for 2+ years
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After 11 years I'm still very happy with Escapia. I know they are working hard to update and improve all features in the software. And because of their excellent customer service people, we are staying with them for the future.
Customer support is easy to reach and very helpful. They are always working to improve the software and be current and ahead of the competition. In today's complex market, that is not an easy job.
As the company's bookkeeper I've always wished for a better accounting module. But for reservation management, it is great.
Mike A.
Hospitality, 1-10 employees
Used daily for 2+ years
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We have found Escapia to be an established, tested, and well-engineered product that serves us well. Although there is no perfect property management system for the vacation rental space due to the industry's overall fragmentation, we have been impressed with their willingness to listen to customer feedback on suggested enhancements. Most importantly, their support is a key attribute to our relationship. No matter how small (or large) our support needs are, they have always been quickly accessible and extremely helpful in delivering solutions.
Trust accounting is the backbone of our business and we rest easy knowing that Escapia's accounting module is rock solid. Our integrations with other products has been seamless and we find the overall layout and functionality of Escapia to be intuitive and not "click" intensive.
We don't have any complaints about Escapia
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