This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Escapia

Vacation rental software and guest management system

see alternatives

Escapia Pricing, Features, Reviews and Alternatives

Escapia product overview

Price starts from

$

9

/momonth
Usage Based

What is Escapia?

Escapia is a cloud-based vacation rental software, offering users assistance with managing reservations, accounting, property listings and distribution, and more.

Key benefits of using Escapia

Real-time sync between availability calendars on all distribution and listing sites.

Lead management system keeps track of all prospects and guests in one place.

Business dashboards offer real-time data reporting, customizable data views, widgets, charts, graphs, and drill-down analytics.

Rate management engine enables users to adjust rental rates based on business conditions and occupancy levels, with automation for seasonal and holiday rate changes.

Generate and customize reports on units, owners, guests, reservations, payments, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
Documentation
In Person

Escapia pricing information

Value for money

4.4

/5

101

Price starts from

$

9

/momonth
Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Escapia features

Functionality

4.2

/5

101
Total Features44 4 categories

Most valued features by users

Reservations Management
Booking Management
Online Booking
Reporting & Statistics
Calendar Management
Activity Dashboard
Third Party Integrations
Payment Processing

Functionality contenders

Escapia users reviews

Overall rating

4.4

/5

101

Positive reviews

85%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10
Rating distribution

5

4

3

2

1

70

16

8

3

4

Pros
The reservations section is very good, distribution partners, and support is great to communicate with. Trust the software and never reporting for reservations.

BB

Brian B.

We enjoy the self paced online tutorials for training new staff members. We are glad they have streamlined the Glad to Have you product directly into Escapia.

MS

Melissa S.

The visual planner is perfect for managing many homes all at once with a quick scroll. I definitely recommend Escapia if you are looking for a user friendly easy to use software.

HP

Hayley P.

Cons
It experiences glitches or stops working almost daily. We continuously receive a screen for "server error" or just a grey spinning wheel, that prevents your from doing anything.

MP

Mandi P.

Sales representative clueless about the poor performance of the software. System crashes while trainer is demonstrating the software - "hmm, that shouldn't be happening.

DC

Don C.

Very disjointed, I often refer to it as frankenstein because it feels like all the modules were poorly connected together. Does not have an open API so integration with other systems is limited.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best PM Software

Reviewed 3 years ago
Pros

Very easy to understand and cost effective. Each module has a unique ability to help hospitality business.

Cons

The time it takes to learn or understand the software. however the CSR team is good and always supportive

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The ONLY software you need for Vacation Rentals!

Reviewed 5 months ago

This is your one stop shop. Escapia connects seamless to your VRBO listings, so you can manage headlines and guest inquiries right from Escapia. We have tried other softwares that boosted in helping our business, but the lack of support those companies gave us, ultimately made us stop using them. We have a million parts moving each day and we need a central hub that keeps everything on track. Escapia is that for us!

Pros

The support we receive from the Escapia team has been like no other software companies we have used! The changing over to Escapia was hard for our team who have been using v12, but the Escapia team made sure we were comfortable being going live. The new rates manager is amazing! It makes setting and adjusting rates a breeze! No more looking at different windows and setting rate rules . Its all in one screen.

Cons

We are missing some key reports we used in V12, but the Escapia team has listened to our requests and are working on new reporting for Escapia. Its a learning curve to switch software companies, but its been worth it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

A Big Complicated Software.

Reviewed 5 years ago

Escape has a lot of features, and potentially a lot of power, but it's so complicated that it's easy to miss a step and mess something up badly. Almost nothing about the software is user-friendly or intuitive, everything is convoluted and complicated, and requires many steps and a lot of double-checking. This also applies to EscapiaNET, which is also not as straightforward as one would hope since...

Pros

Escape customer support has done a good job troubleshooting and explaining how things work when I contact them. There are also lots of training resources, self-help articles, explanatory videos, etc, available. I have also heard that the Escape accounting features are useful and thorough. I have not had any experience with the accounting side of Escapia.

Cons

One of the things that have been most frustrating about Escapia is the Owner web feature, which is supposed to provide an owner portal where our property owners can log in and see property details, upcoming reservations, owner documents, etc. Owner web itself is pretty limited, which is fine if that's what you want. One problem is that as of now owners cannot reset their password, and so they always...

Vendor response

Hi Bethany, We apologize for the delay in response. We are continuously working on new features and enhancements and your Client Solutions Manager will be happy to share those with you. Please contact us at HomeAwaySoftware@homeaway.com and use the title of ¿Related to Capterra¿ if you would like. It sounds like you already take advantage of our training, support, and other resources, but we would love to show you what other tools we have that might be helpful for you and your team. Thank you for your feedback, HomeAway Software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best Overall PMS system today

Reviewed 4 months ago

After almost 4 years I have found them to be very responsive and very caring on helping us grow.

Pros

Ease of use and strength in functionality

Cons

Reconciliation and lack of out of the box solutions. All must be custom.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Going Beyond a Necessary Evil

Reviewed a year ago

I like the changes we are seeing in Escapia. I still have some baggage from their past communication practices (starting around 2018) that have given me a lasting impression of a "like it or leave" attitude. By this, I mean that they would make sweeping changes that felt at odds with their service partners, with little window for feedback or interaction, all while knowing that there are few better alternatives to their platform. They've improved their communication since 2018, but I still find myself unsure if their changes are for the better of their PM clients. I think they are taking the right steps, however, and my trust is being rebuilt in them.

Pros

I like the gradual commitment to improvement that Escapia has been implementing over the past year. I think the COVID-19 crisis prompted urgent action on improving their software, now that most people in the vacation rental industry are working remotely. The UI changes and business/performance dashboards have made navigating and interpreting information much better.

Cons

The unit integration navigation still feels clunky. Thankfully, we don't have a substantial amount of 3rd-party apps that we need to integrate, but it would be nice to have a core integration hub that makes app navigation easier.

Escapia FAQs and common questions

Escapia has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription


Escapia has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Escapia supports the following languages:
English


Yes, Escapia has an API available for use.


Escapia integrates with the following applications:
Properly, Rentals United, Gmail, Beyond Pricing


Escapia offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)

Common Escapia comparisons

Escapia logoLodgify logo
EscapiavsLodgify
Escapia logoBookerville logo
EscapiavsBookerville
Escapia logoStreamline logo
EscapiavsStreamline
Escapia logoCiiRUS logo
EscapiavsCiiRUS
Escapia logoMyVR logo
EscapiavsMyVR

Related categories