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HelloShift Logo

Hotel Guest Messaging - Staff Collaboration - Housekeeping

Table of Contents

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HelloShift - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

HelloShift overview

What is HelloShift?

HelloShift helps you transition your hotel into a digital hotel.

Contactless hospitality is now essential. With lower RevPAR and tighter budgets, operational efficiency matters more than ever.

HelloShift integrates with the PMS and automatically sends helpful texts at key points in the guest lifecycle, such as before check-in. And guests use their favorite messaging apps to connect with the Front Desk.

Hotel teams use HelloShift to work together across buildings, floors, shifts, and departments. Housekeeping staff schedule and monitor room cleanings efficiently.

Key benefits of using HelloShift

Connect with guests by sending automated, routine messages at helpful points in the Guest Lifecycle

Get real-time visibility on the status of hotel tasks and checklists

Handle guest packages and track Lost & Found items easily

Schedule and assign rooms for cleaning and inspection

Measure, log, and manage custom readings for pool, boiler, spa etc

Create custom inspections and checklists and schedule them on recurring basis

Digitize all important hotel information in a hotel knowledge base

Starting price

49per user /
per month

Alternatives

with better value for money


Pros & Cons

Staff Communication

Ease of Use

Bugs and Issues

Customer Support

Employee Notifications

HelloShift’s user interface

Ease of use rating:

HelloShift pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(12)
5(39)

What do users say about HelloShift?

This software helps communication across all shifts and let's everyone from ownership to staff be on the same page.

Select to learn more


Who uses HelloShift?

Based on 51 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Facilities Services
Hospital & Health Care
Writing and Editing

Use cases

Hospitality Property Management
Preventive Maintenance
Hotel Management

HelloShift's key features

Most critical features, based on insights from HelloShift users:

Housekeeping management
Front desk management
Reminders
Mobile access
Work order management
Maintenance scheduling

All HelloShift features

Features rating:

Employee management
Guest experience management
Preventive maintenance
Vendor management
Task scheduling
SMS messaging
Single property
Scheduling
Reporting/Analytics
Predictive maintenance
Online booking
Multi-Property
Multi-Location
Marketing automation
Maintenance management
Inventory management
Inspection management
For vacation rentals
Extended stay
CRM
Built-in accounting
Asset tracking
API

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HelloShift pricing

Value for money rating:

Starting from

49

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about HelloShift price and value

Value for money rating:

To see what individual users think of HelloShift's price and value, check out the review snippets below.

“This was introduce to us a while back and ever since we love it so much that we been using it now for over a year now. Totally awesome platform and they best part is that it is available on mobile.”
JA

Jaime A.

“For me, the best part is that it helps me get tasks done. I also love how there's an app -- I can always go on HelloShift when on the go.”
HT

Heather T.

Front Desk

HelloShift integrations (6)

HelloShift support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support
Chat

Training options

Documentation
Webinars
Live Online
Videos

HelloShift FAQs

Q. Who are the typical users of HelloShift?

HelloShift has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does HelloShift support?

HelloShift supports the following languages:
English


Q. Does HelloShift support mobile devices?

HelloShift supports the following devices:
Android, iPad, iPhone


Q. Does HelloShift offer an API?

Yes, HelloShift has an API available for use.


Q. What level of support does HelloShift offer?

HelloShift offers the following support options:
24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat

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