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HelloShift Logo

Hotel Guest Messaging - Staff Collaboration - Housekeeping

Table of Contents

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HelloShift - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

HelloShift overview

What is HelloShift?

HelloShift helps you transition your hotel into a digital hotel.

Contactless hospitality is now essential. With lower RevPAR and tighter budgets, operational efficiency matters more than ever.

HelloShift integrates with the PMS and automatically sends helpful texts at key points in the guest lifecycle, such as before check-in. And guests use their favorite messaging apps to connect with the Front Desk.

Hotel teams use HelloShift to work together across buildings, floors, shifts, and departments. Housekeeping staff schedule and monitor room cleanings efficiently.

Starting price

1.25 /
per month

Alternatives

with better value for money


Pros & Cons

Ease of Use

Staff Communication

Mobile Version

Bugs and Issues

Task Management

Customer Support

HelloShift’s user interface

Ease of use rating:

HelloShift reviews

Overall rating

4.8

/5

57

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.92/10
Rating distribution

5

4

3

2

1

44

12

1

0

0

Pros
“Exact timings aren't immediately visible: tasks can only be scheduled in 15 minute increments; the exact posting and completion times are only visible when hovering.”
ES

Ellie S.

Guest Service Supervisor

“We are able to put in on our phones and tablets and all the Housekeeping and Maintenance use it daily. ”
SW

Susan W.

Director of Housekeeping

“The integration with other software allows super easy virtual check-in for guests.”
ES

Ellie S.

Guest Service Supervisor

Cons
“We also get have a problem when putting in Lost & Found #Lost&found it #Lost &Lamps for some reason”
SW

Susan W.

Director of Housekeeping

“Generating lists of specific tasks to print can be tedious.”
ES

Ellie S.

Guest Service Supervisor

“Customer service, not much to offer in terms of functionality compared to competitors, additional charges for text messages.”
PB

Pawel B.

Director

Who uses HelloShift?

Based on 57 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Facilities Services
Hospital & Health Care

Use cases

Hospitality Property Management
Hotel Management
Preventive Maintenance

HelloShift's key features

Most critical features, based on insights from HelloShift users:

Guest experience management
Employee management
Reporting/Analytics
Inventory management
CRM
Online booking
Built-in accounting
Marketing automation
Maintenance management

All HelloShift features

Features rating:

API
Asset tracking
Built-in accounting
Cost tracking
CRM
Employee management
Extended stay
For vacation rentals
Front desk management
Guest experience management
Housekeeping management
Inspection management
Inventory management
Maintenance management
Maintenance scheduling
Marketing automation
Mobile access
Multi-Location
Multi-Property
Online booking
Predictive maintenance
Preventive maintenance
Reminders
Reporting/Analytics
Scheduling
Single property
SMS messaging
Task management
Task scheduling
Vendor management
Work order management

HelloShift alternatives

HelloShift logo

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1.25

Per month

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Features
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Mews logo
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Empty state illustration for "No pricing info"

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Cloudbeds logo
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Empty state illustration for "No pricing info"

No pricing info

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Free version
Ease of Use
Features
Value for Money
Customer Support

HelloShift pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Staff

1.25

Per month

Guest

1.25

Per month

Pro

4

Per month

Staff+

2.5

Per month

Guest+

2.5

Per month

User opinions about HelloShift price and value

Value for money rating:

To see what individual users think of HelloShift's price and value, check out the review snippets below.

“Exact timings aren't immediately visible: tasks can only be scheduled in 15 minute increments; the exact posting and completion times are only visible when hovering.”
ES

Ellie S.

Guest Service Supervisor

“We are able to put in on our phones and tablets and all the Housekeeping and Maintenance use it daily. ”
SW

Susan W.

Director of Housekeeping

HelloShift integrations (7)

Integrations rated by users

We looked at 57 user reviews to identify which products are mentioned as HelloShift integrations and how users feel about them.

Integration rating: 5.0 (1)

its not live just yet

JF

Jacs F.

Sales

Opera logo
Opera

Integration rating: 5.0 (1)

Software di gestione per Hotel - Mi riferisco al prodotto di Oracle

MM

Marco M.

Amministratore Unico

Integration rating: 4.0 (1)

HelloShift support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support
Chat

Training options

Documentation
Webinars
Live Online
Videos

HelloShift FAQs

Q. Who are the typical users of HelloShift?

HelloShift has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does HelloShift support mobile devices?

HelloShift supports the following devices:
Android, iPad, iPhone


Q. What level of support does HelloShift offer?

HelloShift offers the following support options:
24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat

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